Donald G Coffman

**** ******* ** #***

Madison WI 53719

608-***-****

608-***-****

CAREER CAPSULE

Areas of Expertise:

● P&L Accountability for Multi-Million Dollar Operations

● Budgeting/Forecasting/Cost & Labor Control

● Recruiting, Interviewing, Hiring, Training, and Developing Qualified Management

● Candidates and Support Personnel

● Developing/Implementing High-impact Training Programs

● Ordering/Inventory Control/Loss Prevention

● Expert at Customer Service and Associate Mediation Resolution

● Implementing Merchandising/Advertising/Promotional Campaigns to Increase Traffic

Flow and Maximize Sales Potential

● Highly organized professional with a mature work ethic and the ability to excel in high-

pressure environments, and the skills to make quick, accurate decisions.

● Strong communication and interpersonal skills; effectively relate to all levels of

individuals from diverse backgrounds, cultures, and learning capabilities.

● Superior analytical problem solving skills; able to view overall operations, identify areas

of concern, and develop programs for developing people and store operations.

PROFESSIONAL HIGHLIGHTS

7– Eleven

2012 to Present

Acquisition Integration Manager

Responsible for all activities of stores in assigned market with an emphasis on maximizing sales,

and profitability. Establish and maintain high professional standards in carrying out all facets of

organization’s Mission, Vision and Values statement (Currently on Special Assignment)

● Developed profitable financial goals for each store in district and manages processes for

meeting those goals.

● Developed sales strategies that maximize local market potential.

● Recruits and hires high quality management personnel.

● Provides training, communication and accountability of management teams in order to

operate within established company policies and procedures.

● Communicates and reinforces shrinkage disciplines in conjunction with DLPM in order

to achieve desired shrinkage goals.

● Responsible for maintaining positive associate relations within assigned stores.

● Coordinates annual budget process for sales and controllable expense centers for

market within established General Office goals and parameters

Education: Cal-State San Bernardino

USN-Honorable Discharge

Roundy’s

Area Manager 2009 to 2012

Supervise, direct, mentor and support management in Stores with annual sales of 460 million

Exceed sales; control labor, and slash various operating expenses. Ensure compliance to related

laws and Company programs. Achieved budgets and goals; developed associates while

continually improved customer service through the effective training of store and supervisory

personnel

Key Responsibilities:

Supervised, mentored, set goals and delegated tasks to store management teams; to increase

store sales and conditions

Exceed operational budget (including sales and profit), labor and productivity goals, while

slashing shrink in all stores within the District.

Ensured stores maintain proper in-stock conditions and execute merchandising plans to WOW

customer and exceed sales objectives.

Enforce all physical safety and security, sanitation, and food safety regulations.

Forecast and create District’s future Sales, and increased the level of staffing within the District

by creating/executing the District’s succession plan to ensure sufficient bench strength to meet

future staffing needs.

Winn-Dixie – Boca Raton FL 2006 to 2009

Director

Led a store generating $26 million annually, while employing and training 80 personnel.

Promoted and exceeded sales objectives through proper merchandising techniques and training

of associates to make the store operations more efficient. Developed a fiscal plan to exceed sales

while at the same time slashing expenses, to achieve budgeted labor goals and maximizing

profits. Promoted effective two-way communications with customers and store associates, while

identifying areas needing improvement. Developed programs and methods to cultivate customer

goodwill and positive staff interaction promoting team work and high moral. Empowered

associates to handle customer complaints properly and professionally

Eckerd’s– Dallas, TX 1995 to 2005

Regional Operations Manager

Developed and implemented strategic procedures and processes for ensuring the consistent

growth and Profitability of 55 stores generating $412 million in annual revenues while

employing more than 1,000 personnel. Recruited, hired, trained, and led a team of 15 District

Managers responsible for Front-end, Pharmacy, Photo Operations, Front End as well as Loss

Prevention, Human Resources, and Training. Established, monitored, and enforced operating

budgets. Evaluated stores for compliance with operating goals and objectives, customer service

standards, and quality assurance requirements Counseled/coached managers to improve

individual and store performances. Created and high-impact Training and development

programs for new and veteran personnel.

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