STEPHANY R. WOODS

acexza@r.postjobfree.com

**** **** **** *****

Atlanta, Georgia 30345

678-***-**** (c)

Skills:

. Microsoft Windows XP (Word, Excel, PowerPoint, Outlook) Acrobat Adobe,

Imaging

. Database GSR, Oracle 8I, Order Entry, ITS, Star Financials, SBC, SSA,

Principal Financial, BW (Benefit Work Station) Hartford-Employer View,

Benelogic, Tri-AD About Site, Kronos, Matrix Disability Site, People

Soft, Aetna Workability Site, People Soft, Aetna Workability Site

. Payroll/Accounting Software - Expert Advisor, Auto Router, JD Edwards

2012 -Present Cox Media Group, Atlanta, GA

Leave Administrator

. Responsible for the administration of all leaves of absence, including:

medical, FMLA, STD, LTD, military, and workers compensation. Ensures

compliance with federal, state and local laws and regulations.

. Function as subject matter expert on leaves, always working in alignment

with Legal and HR leadership around leave policy and administration.

. Coordinate with the appropriate vendors to ensure that Short Term

Disability (STD), Long Term Disability (LTD) and Worker's Compensation

(WC) benefits are approved in order for employees to be paid during the

leave of absence.

. Manage entire leave process from the commencement of leave through to the

return to work or termination (whichever applies).

. Research and respond to all inquiries received in the established team

mailboxes. Research, resolve and respond to LOA inquiries received via

telephone calls and email in accordance with current metrics, standards,

defined processes and escalation paths.

. Communicates approvals, denials, leave extensions, return to work plans

and other important information regarding the leave to the employee and

manager.

. Skilled in conflict resolution and diffusing stressful situations while

maintaining a professional demeanor and delivering a positive customer

experience.

. Process leaves and returns from leave in PeopleSoft.

. Ensures exceptional customer experience by responding timely and

accurately to leave related requests.

. Provides guidance, assess risk, resolve issues, and escalate as

appropriate for employees, managers, and HR.

. Assist managers with complex leave issues involving abuse of FMLA and

other leave types.

. Creates and maintains leave of absence files, paper and system records to

ensure accurate and timely information/documentation.

. Assists in the development, review, and implementation of new policies,

programs, processes, and procedures and updates LOA toolkit forms,

templates, and policies as appropriate.

. Assists in the creation and execution of training for employees,

managers, & HR team members.

2006 -2012 Sage Software, Atlanta, GA

Senior Benefits Administrator

. Manage the ongoing administration for all benefit programs (medical,

dental, vision, FSA, Life, Disability, COBRA, etc.).

. Provide timely, courteous service and assistance in response to employee

inquiries. Research and resolve all enrollment, claims and related

issues. Ensure programs are administered in compliance with all

applicable laws and regulations.

. Develop open enrollment presentation and facilitate on-site meetings at

each location.

. Coordinates leave requests to ensure compliance with policies and

procedures. Applies knowledge of FMLA, Workers Compensation, ADA, and

other legal requirements to reach appropriate decisions. Analyzes Family

Medical Leave (FMLA) requests; determines eligibility and certification

in compliance with federal and state regulations. Ensures appropriate

medical certification review and management based on documentation

submitted by the healthcare provider.

. Communicates approvals, denials, leave extensions, return to work plans

and other important information regarding the leave to the employee and

manager.

. Processes all leaves within the specific timeframes outlined within

policies and procedures. Maintain close partnerships with Legal, Employee

Relations, Benefits, Payroll, HRIS/Records and business operations in the

administration of leave.

. Ensures exceptional customer experience by responding timely and

accurately to leave related requests.

. Creates and maintains leave of absence files, paper and system records to

ensure accurate and timely information/documentation.

. Assists in the development, review, and implementation of new policies,

programs, processes, and procedures and updates LOA toolkit forms,

templates, and policies as appropriate.

. Assists in the creation and execution of training for employees,

managers, & HR team members.

. Develop and maintain a program for ongoing employee communication with an

emphasis on education and wellness using the company's intranet site in

conjunction with printed materials. Partner with external vendors to

provide educational opportunities via web links, webinars and other

published materials. Partnered with vendors to design a financial

wellness page on our internal sites.

. Compliance - Annual FSA Discrimination Testing, Quarterly HIRD Filing,

Ensure SPD's are posted on internal sites as well as provide to third

party vendor to mail to employees.

. Schedule quarterly 401K Seminars and 1:1 Financial Sessions with T. Rowe

Price. Provide internal communications to employees' regarding date and

times of event. Work with third party vendor to post on-line sign-up

sheet.

. Excellent written and verbal communication skills with ability to

interact at all levels both internally and externally.

. Update and maintain benefit administration procedure manual.

. Enter 401(k) deferral changes into the payroll system

. Maintain accurate database of employees eligible for Tuition

Reimbursement program; Supervise employee reimbursements through Payroll.

. Conduct FSA Audit to ensure employees' are having the correct premium

amount deducted each pay period.

. Partner with 401K vendor to schedule quarterly seminars and determine how

to best communicate to employees.

. Create monthly news letter articles to educate employees about finances,

benefits, FSA accounts COBRA, etc. to be placed on internet sites.

2002 - 2006 NorthSide Hospital, Atlanta, GA

Human Resources Benefits Specialist

. Administer Health and Welfare, and FSA benefits. Coordinate and

facilitate New Hire Orientation.

. Partner with other Administrators and Broker to develop Open Enrollment

Presentation and facilitate on-site meetings at each campus.

. Direct the 529 College Plan. Manage and Educate employees on the value of

the 403B Plan

. Partner with 401K vendor to schedule quarterly seminars and determine how

to best communicate to employees and discuss their plan account.

. Enter 401(k) and 403B deferral changes into the payroll system.

. Create and maintain accurate database of employees eligible for Tuition

Reimbursement program; Supervise employee reimbursements through Accounts

Payable.

. Lead person to administer all employee leave programs including short-

term disability, long-term disability, military leave, ADA, and personal

leaves. Maintain appropriate communications with employee and manager

pertaining to leave duration, extensions, anticipated returns and

expiration of protected leave. Process Payroll as it pertains to

employees out on leave of absence.

. Responsible for day-to-day administration relative to all aspects of

leave of absence company policies as well as federal and state regulatory

leaves.

. Communicates approvals, denials, leave extensions, return to work plans

and other important information regarding the leave to the employee and

manager.

. Processes all leaves within the specific timeframes outlined within

policies and procedures. Maintain close partnerships with Legal, Employee

Relations, Benefits, Payroll, HRIS/Records and business operations in the

administration of leave.

. Coordinate with LTD/STD vendors to ensure proper documentation is

received.

. Ensures exceptional customer experience by responding timely and

accurately to leave related requests.

. Provides guidance, assess risk, resolve issues, and escalate as

appropriate for employees, managers, and HR.

. Creates and maintains leave of absence files, paper and system records to

ensure accurate and timely information/documentation.

. Assists in the creation and execution of training for employees,

managers, & HR team members.

. Conduct FSA Audit to ensure employees' are having the correct premium

amount is being deducted each pay period.

. Excellent written and verbal communication skills with ability to

interact at all levels both internally and externally.

. Process Vision File and submit to Eye Med each pay period.

. Generate new hire employee benefit eligibility letters within 45 days

from confirmed hire date

. Monitor and process all pharmacy exception requests purchased in

emergency situations or after hours.

. Process new hire, qualified life events changes for Payroll deductions.

. Meet with employees to educate and answer questions as it relates to

their benefits.

2000 - 2002 Oracle Corporation, Atlanta, GA

Contract Renewal Representative II

. Maintain yearly quota of 15million dollars and accurately forecast

business targets for respective territory. Enter and maintain customer

level data information within in OKS

. Negotiate complex support contracts. Identify, manage, and resolve

customer questions and concerns

. Manage annual support renewals and sell support services within assigned

territory to install base Oracle customers. Served as focal contact for

support services related issues

. Qualify prospects for premium support services and coordinated with

license sales group

1989 - 2002 Ceridian Employer Services (Various Roles), Atlanta, GA

Education:

Georgia State University; Atlanta, Georgia - Criminal Justice

Sinclair College; Dayton, Ohio - Law Enforcement

References:

Furnished Upon Request

Contact this candidate