Bettilynn Ford

*** ********** *****

LaVergne, TN 37086

Cell 615-***-****

acexyd@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

• ability to hire, train, motivate, and manage support personnel.

• a general knowledge of state and federal employment laws.

• experience with payroll, benefits administration, and employee relations

• effective communication, planning, and organization skills

• a professional demeanor and ability to maintain confidentiality

• strong analytical and problem-solving abilities

• ability to perform effectively independently or with group; under deadlines and/or

changing priorities.

• computer literate, skilled in Microsoft Office applications (Word, Excel, PowerPoint,

Outlook); ADP HR software,

WORK EXPERIENCE

J. J. Love/ReMax Elite - November, 2013 – Present

Smyrna, Tennessee

Part-time Transaction Coordinator

• Coordinate transaction activities between/among agents, clients, service

providers (includes phone/email contact, use of real estate software)

• Collects/distributes all necessary documents from/to all parties of transaction

• Maintains document files, by property

• Maintains client database

• Maintains preferred vendor contact spreadsheet

• Maintains Excel sales and commission spreadsheets for agents

Summit Funding, Inc. - January, 2013 – November, 2013

Brentwood, Tennessee

Licensed Loan Officer

• Originated residential mortgage loans for home purchasers (to include taking

clients’ applications, choosing appropriate loan programs, locking interest

rates, credit counseling)

• Developed business relationships with real estate agents to obtain mortgage

loan business

SWBC Mortgage - April, 2012 – January, 2013

Brentwood, Tennessee

Licensed Loan Officer

• Originated residential mortgage loans for home purchasers (to include taking

clients’ applications, choosing appropriate loan programs, locking interest

rates, credit counseling)

• Developed business relationships with real estate agents to obtain mortgage

loan business

HudsonYards - October, 2006 – April, 2012

Nashville, Tennessee

Human Resource/Administrative Services Manager

• Managed human resources effort for two corporate divisions (employee

relations, employee benefits, recruiting, hiring and termination processes,

employee orientation, conflict resolution, complaint investigations)

• Participated in developing, implementing, and interpreting

corporate/employment policies

• Participated in developing equitable compensation system for non-exempt

employees

• Developed tool for use in employee performance evaluation

• Assisted in development of PTO Calendar tracking tool

• Created/analyzed spreadsheets from payroll, sales, production data

• Wrote newsletter articles

• Created PowerPoint presentations

• Planned/organized employee functions (parties, lunches, meetings, etc.)

• Developed emergency procedures manual with PowerPoint instructional

presentation

• Purchased office furnishings for 13,000 square-foot facility

• Directed liquidation of furnishings and equipment for 40,000 square foot facility

• Assisted in developing creative sales and marketing materials (on-hold

telephone message, direct mail marketing, email blasts, etc.)

EDUCATION

• Trevecca Nazarene University

Nashville, Tennessee

Bachelor of Arts degree in Management and Human Relations, with a concentration

in Business, December, 2001

• Middle Tennessee State University

Murfreesboro, Tennessee

Biology major

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