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Sales Representative Customer Service

Location:
Arlington, TX
Posted:
July 11, 2014

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Resume:

Hurley Bumgardner

**** ****** ****** #**, **** Worth, Texas 76119

817-***-**** / acexuh@r.postjobfree.com

Client Services / Sales / Quality Control Inspector / Assistant Project Mgr

SUMMARY OF QUALIFICATIONS

A highly trained professional experienced in electronic engineering, watch

making and repair, business development, administration, and in the art of

detailed, realistic and thoughtful examination of any troubling problem or

circumstance. Diverse expertise includes timely scheduling to ensure

regimented delivery dates, implementing motion and time saving techniques

for increasing efficiency and decreasing costs, and creating selling tools

that increase profits through effective advertising and merchandising. A

team player with exceptional training in the jewelry industry with roots

going back to Switzerland, business acumen learned from entrepreneurial

ventures and maintaining productive client relations; and knowledge of

assembly, testing, quality control, and factory coordination used as staff

project engineer. Personally motivated to instill confidence in all

customers that "this is the company to do business with". Demonstrated

areas of expertise include: Sales Representative Staff

Engineering

Electronic Assembly Electronics Testing

( Product Development ( Project Management ( Client Relations (

Communication ( Presentation Skills ( Analytical Skills

( System Integration ( Technical Lead ( Problem Solving ( Training &

Development ( Coaching / Mentoring

( Sales Representative ( Quality Control ( Microminiaturization ( Methods

Analyst ( Planning / Coordinating

SELECTED ACCOMPLISHMENTS

. Provided exceptional customer service, and functioned as Repair

Coordinator and Consultant.

. Handled all sales and customer service duties to ensure repeat and

referral business.

. Managed all phases of the business to include sales, marketing,

accounting and inventory.

. Provided Quality Control, Project Coordination and monitored

fabrication and testing of various testing / research programs.

. Worked as Methods Analyst, Liaison Research Engineer, Reliability

Engineer Sr., and Electronic Functional Test Inspector.

. Monitored and controlled budgets, funds, schedules, plans of action

and statements of work.

. Built guidance systems and ground control equipment for ballistic

missiles.

. Investigated, analyzed and reported progress and problems to

Reliability, Manufacturing, Engineering and Purchasing through written

reports and weekly meetings with all department heads.

. Instrumental in a weekly meeting to coordinate progress. A friendly

competition was established for scheduling resulting in completion of

work ahead of schedule from 2 weeks to 10 days and cost savings in man

hours and manufacturing time.

. Served as watchmaker, and technical advisor to customers for sales,

service and repairs.

. Used training from major watchmakers such as Cartier and Rolex to

ensure knowledge of product to help customers in decision making, and

accuracy in repairing watches and jewelry.

. Worked as a technical consultant, coordinator and watchmaker providing

accurate and quality work.

. Serviced and repaired jewelry / watches for the general public and

successfully handled trade work of all kinds for several large volume

jewelry stores.

. Traveled 4 states for Gould Company, a small wholesale jewelry

company and 5 states for Baumgold Brothers, a New York Diamond House.

. Fabricated and repaired delicate and intricately made objects.

. Ensured adequacy of experimental thin film hybrid chips circuit

specifications for control of production thin film devices.

PROFESSIONAL EXPERIENCE

Tourneau Watch Company - In House Watchmaker

2007-2009

Bailey Banks & Biddle / Ben Bridge / Mayors Jewelers - Sales

Representative 2001-2006

Bands and Batteries - Owner

1982-2000

Gould Company / Baumgold Brothers - Manager and Sales Representative

1972-1981

North American Aviation the Autonetics Division - Quality Control and Staff

Project Engineering 1962-1971

Previous employment: Co-Owner & Sales / Manager of Family Owned Jewelry

Store / Owner & Manager of Jewelry Store / United States Marine Corps -

Honorably Discharged

EDUCATION

Bradley University - Graduate Horological Sciences Division

North American Aviation, Autonetics Division - Engineering Scholarship

1962-1971

Factory advanced training with several watch manufacturers including

Cartier and Rolex.

Special Courses: ( Electronics & Electronic Circuits ( Hydraulic &

Pneumatic Systems ( Quality Control Operating Methods ( Cost Control (

Advertising Management ( Business Law / Business Salesmanship / Business

Accounting - University of Arkansas

Member and office holder of civic organizations: The Rotary Club, The

Kiwanis, and The Chamber of Commerce



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