Name: Sachin Gaur

Address: ** ****** ******, *********, *** Australia 2142

Mobile: 043*-***-***

Email: acexq9@r.postjobfree.com

Technical professional with international work history and 9+ years

of excellence in the telecommunications industry. Areas of expertise

being Technical support, Operations & Maintenance, Installation and

Commissioning, Project Management, Project Deployment and ATP testing.In

depth knowledge of transmission and IP networks.Experienced in

maintenance/operations and Technical Support of a wide spectrum of

equipments and components. Adept at preventive and breakdown maintenance.

Skilful in enhancing systems to bring greater cost efficiency levels.

Ensuring compliance to quality standards and maintaining all related

documents and ATP sign off. Excellent team building & troubleshooting

skills.Proven ability to perform well under pressure with excellent

leadership, management, communication, customer service, and problem-

solving skills..

ASSISTANT MANAGER- PROJECTS/TECH. SUPPORT

Samsung Electronics February 2014

- Present

Profile: Samsung Electronics has provided LTE operations support to various

big telecom oragnizations including part of Sprint"s Network Vision project

and several Wimax-to-LTE migration deals.Samsung is providing equipments as

well as managing end to end operations & LTE solutions.

Responsibilities:

. Technical Support :

o Troubleshooting support to deployment team over 60,000 eNodeb

deployment

o Expert in deployment of PCRF,GGSN.

o Co-ordination with product line Korea to solve customer's

technical query

o Resolution of queries raised by Customer NPE Team

o Supporting deployment & project team for technical issues in

field

o MOP, RCA and procedural documentations corresponding to project

issues

o Software package upgrade support

. eNodeb planning

o Preparing design document

o Organizing ODD sheets for eNodeb configuration

. New Features/Requirements Testing & Implementation:

o Identify new feature requirements from Customer

o Feature testing in Lab & Pilot implementation

o Follow & roadmap for feature realization

o MOP for feature implementation

o Building roadmaps for L2 level issues with respect to new

requirements

o Conducting Customer Trainings and seminar for new features and

requirements

. Test and implementation support in Customer Lab

. Solid understanding of telecom network

(GSM/GPRS/CDMA/1X/EVDO/WCDMA/WIMAX/HSDPA/HSUPA/HSPA+/LTE)

. Project Initiation, Planning, Execution, Change Management, Closure

SENIOR ENGINEER - 2ND LEVEL NETWORK SUPPORT (BACK OFFICE)

Ericsson June 2011 - February 2014

Profile Ericsson is a world's number one telecommunication network provider

with an enormous innovations and patents in GSM, WCDMA &LTE technologies.

Responsibilities:

. Managing Airtel Africa Network:

o Providing support for Multivendor BSS products for all

technologies viz. 2G, 3G & LTE (Motorola, Huawei, NSN ALU and

Ericsson)

o Customer Service Requests (CSR) handling (Analysis,

Troubleshooting, and Corrective Maintenance) of complex faults

o End-to-end troubleshooting for issues related to AXE 810/AXE

501/APG40

o Acceptance testing (ATP) of new 3810 & 3820 RNC's

o Software up gradation of 3810 & 3820 RNC and node B's

. Managing Airtel South India 3G Project (Huawei RNC 6900)

. Providing 2nd Level Support (2G & 3G) to Reliance Communications

Project:

o 15RNCs, 200 BSCs & 40,000 BTS & Nodeb

. Technical Support to Network :

o 3G KPI analysis and further troubleshooting in case of

degradation

o Coordination & troubleshooting of issues related to IP network

o E2E Troubleshooting of Radio Network KPI and GPRS/EDGE/3G/LTE

services related issues

o Support for HW Expansion/Removal, Site migration, BSC re-

parenting

o Critical link expansions in RNC towards different nodes

o Trace initiation, decoding & analysis in RNC for enhanced level

troubleshooting

o MOP, RCA and procedural documentations corresponding to project

issues

Achievements:

. Successful implementation of Fingerprint change activity of APZ 212/55

in Airtel Africa Network. First time done by any back office team

member

. Appreciation by Customer Project Manager for impeccable onsite

technical support

. Applauded by management for Revenue Increase in Airtel Africa (Tchad)

project

SUBJECT MATTER EXPERT - ASSISTANT MANAGER

Alcatel Lucent

October 2009 - June 2011

Profile: : Alcatel-Lucent is the first truly global communications

solutions provider, with the most complete end-to-end portfolio of

solutions and services in the industry like Multi-vendor Maintenance,

Managed Network Operations, Carrier Network Outsourcing, Managed End-to-End

Service Operations

Responsibilities:

. Technical Support:

o Analysis, O & M of Huawei BSC6000, BTS 3012, 3012 II and MSC

(partially)

o O&M of WCDMA BSC6810, BSC6900 NodeB (BTS 3900,BTS 3900A,

DBS3900)

o Handling Call related issues and traces analysis of GPRS, SS7,

SIP, SIGTRAN, NBAP and RANAP protocols

o KPI improvement through RF and RAN domain analysis

o Resolving voice cracking, Low Voice, Drop call, NO Page Response

(NPR), RF Failure and Congestion Related issue

o Analyze Traffic and suggest ways to improve the performance by

optimizing the parameters of particular BTS

o Working for configuration related issue, Migration, Swap-out

cases of BSS

. 24 X 7 Emergency Support for Fault Management Team and Field Engineers on

need basis

. Vedor Management & interaction on escalated issues, supporting vendors in

order to get required solution

. Preparation and circulation of White-papers, Method-of-Procedures, Root

Cause analysis Reports for Critical Events

. Responsible for new feature activation testing and Roll-out procedure.

FOA procedure verification and complete network roll-out responsibility

. Resolving bandwidth congestion, Data call speed related issue through

complete IP domain analysis

. Coordinating with OSP NOC, DATA NOC & Circle Engineers to rectify faults

at the earliest

Achievements:

. Appreciated for successful BSC migration in live network with minimum

downtime

. Imparted trainings to Engineering students and team members on

evolving technologies

. Invited as a Guest Lecturer by Father Agnel's Engineering College for

delivering lecture to Technical Faculty & students on GSM

. Appreciated by customer on diligent technical support provided during

critical faults

BSS ENGINEER - PROJECT ROLL OUT & IMPLEMENTATION

Huawei Telecommunications January 2008

- October 2009

Profile: Huawei is a leading global ICT solutions provider. Through

dedication to customer-centric innovation and strong partnerships, Huawei

has established end-to-end capabilities and strengths across the carrier

networks, enterprise, consumer, and cloud computing fields.

Responsibilities:

. Project Rollout for Reliance & Aircel:

o Working in the capacity of BSS Team Lead

o Supervision of the installation work of TRANSCODERS/BSC

o Acceptance tests (AT) of the overall system

o Software up gradation of BSC and MSOFTX3000 switch for GSM

o Integration and commissioning of Wimax (802.16e) BTS 3900 and

WASN gateway

o I&C of more than 25 Huawei GSM BSC 6000, Transcoder

o Data Configuration & Acceptance Test (AT)

. Technical Support :

o O&M of Huawei BSC6000 and Transcoder

o Creating & analyzing BSS performance statistics

o Organizing Maintenance & Corrective actions in OMC

o Scheduling & Co-ordinating for hardware & software up gradation

. Carrying out BSC & BTS Site Survey

. Monitor system performance indicators such as Dropped Calls, Origination

Failures, Handover

. Making weekly report on the performance & roll out of the network

. Coordinating with customer on resolution of technical issues

Achievements:

. Part of Team while conducting first ever POC (Proof of Concept) of

WiMAX (802.16e) in India

. Successful POC test of WiMAX, based on which Huawei got its project

FM ENGINEER

Ericsson September 2006 - January 2008

Profile: Ericsson is a world's number one telecommunication network

provider with an enormous innovations and patents in GSM, WCDMA &LTE

technologies.

Responsibilities:

. Project Management:

o Planning, commissioning of Ericsson RBS 2000 series

o Planning for resource mobilization

o Manpower Deployment

o Ensuring execution of projects within time, cost & budgetary

parameters

. Technical Support & Maintainence:

o O&M of Ericsson RBS 2000 series

o Planning preventive maintainence schedules

o Identifying areas of obstruction/breakdowns and take steps to

rectify equipments through application of trouble shooting tools

o Traffic management, network planning and functioning/

maintenance of communications links

o Accountable for rerouting and changing of microwave hop path and

frequencies

o Maintainence of ERICSSON PDH RADIOS of different capacities, SDH

radios of CERAGON

o Monitoring and rectification of CF and TRX faults, microwave

transmission network, DDF and PCM routing

. Imparting continuous on job training to the subordinates to enhance

their operational efficiencies

. Liasing with external bodies & authorities for requisite approvals &

clearances

. Monitoring & optimising resource utilisation and safety of human and

equipment

Achievements:

. Appreciated by customer for providing strong technical support

. Successful handling of maintainence activities without conflicts

Institution: IIMT Engineering College

Qualifications: Bachelor of Technology (Electronics & Telecommunications)

Completed: 2006

PROGRAMMING LANGUAGE: C, Basic Unix Scripting

MAIN CORE NETWORK ELEMENTS: BTS, BSC, MSC, RNC, L2&L3 Switches, Routers

TOOLS: Putty, HyperTerminal, Huawei LMT, Winfoil, Moshell, Drive test tool

Agilent E6474xx (Nitro 9.0), MapInfo Prof v7, Agilent Site

Master, Anritsu Power Meter & Analyzer, Actix Tool

DEBUGGING TOOLS: Wire shark, Huawei Nastar, Huawei Trace management, Sigwin

COMPUTER SKILLS: MS Office, Outlook

OPERATING SYSTEM: Windows 9x/2000/XP

Skills: LTE, WCDMA (3G), GSM, GPRS,Wimax, SS7 Signalling, IP, ISUP, SCCP,

MAP, NABAP and RANAP protocols. In-depth Knowledge of IRAT, Network

Architecture of 3G, Release Versions like HSDPA, HSUPA and HSPA+, Good

basic knowledge of LTE Basic OFDMA, SCFDMA over FDD and TDD frame, System

Architecture Configuration with only E-UTRAN Access Network, IMS

Architecture, Concept of Interoperability within technology (4G to 2G/3G)

using CSFB, SRVCC handover and IMS implementation, LTE Protocol stack user

and control plane, TCP/IP, IPV4, IPV6, OSPF, EIGRP, RIPv2.

Available upon

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Career Overview

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