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Engineer Customer Service

Location:
United States
Posted:
July 10, 2014

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Resume:

PHIL R. HENRY

*** ********** **.

Shelbyville, In. 46176

317-***-****

acexkd@r.postjobfree.com

Summary

Having years of experience in tool & die by making progressive dies, transfer dies, line dies, cast

iron dies, and other types of special tooling and fixtures I believe my experience can benefit your

company. I have also been involved with die designs from conception to final part making. I have

been responsible for having dies built in the U.S. as well as Japan. I have traveled many times to

Japan for design reviews as well as die trials and buyoffs. I am very familiar with tool shops

around the Midwest area. I am a hands-on and attention to detail engineer.

ADDITIONAL SKILLS

• Over ( 20 ) years experience in building form, progressive, trim, and draw dies.

• Have ( 25 ) years experience in an automotive stamping plant.

• Leadership and supervisor training through work associated classes and community college

classes.

WORK EXPERIENCE

Tool & Die Engineer

GESTAMP ALABAMA

7000 Jefferson Metropolitan PKWY ( Oct. 12 – Current )

• Engineer for stamping dept.

• Troubleshoot die problems

• Control engineering changes & costs

• Work closely with die maintenance to correct problems

• Lead Scallop blank material reduction program

PK USA Tool & Die Engineer

600 Northridge Drive ( August 07 – Oct. 12 )

Shelbyville, In. 46176

• Engineer for stamping dept.

• Troubleshoot die problems

• Work with outside vendors for new die builds or engineering changes

• Start up of new Nissan Infiniti program

TWB INDIANA Customer Service Representative

153 Walesboro Road ( Jan 03 – August 07 ) ( Plant Closure )

Walesboro, In. 47203

• Customer Service Representative for laser welding dept.

• Contact between customers, our company management and production team members

• Responsible for visiting customers to investigate complaints, quality issues, new business

products

• Visiting customer machine operators for feedback to improve our product delivery or

material quality

• Investigate part defects at the customer plant and determine the root cause

• Provide feedback to the customer or management to fix the problem

P & A INDUSTRIES Tooling Process Engineer

600 Crystal Avenue ( August 97 – Dec 02 )

Findlay, Oh 45840

• Tooling engineer for the stamping dept.

• Coordinate new die building with outside vendors

• Follow-up on tools during design, build, and homeline tries

• Work with corporate engineers on new die builds and follow-up

• Troubleshoot stamping dies in house ( progressive and line dies )

• Work with Tool & Die Dept. on repairs, improvements, and engineering changes

• Training of apprentices in tool & die dept.

THOMAS BUILT BUS Manufacturing Engineer

1402 Courtesy Road ( February 96-August 97 )

High Point, N.C. 27260

• Manufacturing Engineer in Fabrication Department.

• Study manufacturing operations and material/ product flow.

• Develop and write flow charts and process sheets.

• Specify and purchase production equipment and fixtures that are required to improve the

manufacturing process.

• Coordinate the manufacturing and debugging of production equipment and fixtures.

• Accumulate information and prepare feasibility studies to justify equipment and fixturing.

• Work with Tool & Die shop to justify, build, & follow thru on new tooling.

PK U.S.A., INC. Tool and Die Asst. Manager

600 Northridge Drive ( March 91-February 96 )

Shelbyville, In. 46176

• Manager of ( 19 ) employees for the tool & die shop.

• Planning job assignments by reviewing information on work orders.

• Interpreting blueprints, specifications or sketches for Engineering changes.

• Examining defective parts to be repaired or replaced by die changes or die repairs.

• Clarify specific questions with press operator or stamping group leader about die trouble.

• Determine method of procedure, sequence of operations, equipment and tooling to be used

for die repairs.

• Responsible for ordering and keeping updated spare parts for ( 1500 ) dies.

• Coordinate outside vendors for repairs or Engineering changes and follow-up on these

changes.

• Responsible for new die construction in-house and outside die construction with vendors as

well.

• Follow-up the die construction with die try-outs and final inspection.

HARTUP TOOL, INC. Toolmaker

912 S. Marr Road ( October 77- March 91 )

Columbus, In. 47201

• Lead man ( Tool Maker ) for the Tool & Die shop.

• Operated mills, lathes, grinders, drill presses, stamping try-out presses, EDM machine.

• Capable of reading blueprints and part prints.

• Troubleshooting at stamping companies for dies that were made by HTI.

EDUCATION

• Indiana Vocational Technical College, Columbus, Indiana

• Associate Degree- Industrial Training

• Columbus High School, Columbus, Indiana

• Solid Edge ( CAD )

MILITARY SERVICE

• U. S. Army Honorable Discharge

• Sergeant E-5 upon discharge



Contact this candidate