ROBIN D. ORMON

**** ****** **** **., ********, GA 30062

410-***-****

PROFESSIONAL SUMMARY

. Over fourteen years experience with emphasis in Quality Assurance and

Testing.

. Experience in manual and automation testing using Rational Tool Suite.

. Follows test procedures, test policies and test methodologies.

. Customer-oriented, thorough, well-organized team member committed to

fostering teamwork and enhancing customer satisfaction.

. US Citizen with MBI at the Department of Treasury - Internal Revenue

Service (IRS).

. Specializes in Quality Assurance methodologies utilizing best

practices and standards

TECHNICAL SKILLS

OPERATING SYSTEMS: MS Windows 95, 98, NT, 2000, XP, UNIX

SOFTWARE: Sharepoint, Documentum, LOTUS Notes, Hummingbird DM, Visio and

Microsoft Office 2003/Office, ArcSight ESM,

ParaSoft SOAtest 6.2, Pegasus, KISAM, SoapUI

RATIONAL PRODUCTS: Rational Test Studio: Requisite Pro, Clear Case,

Clear Quest, SoDA and Test Manager

EDUCATION

. Associates of Arts, Business Administration, University of Phoenix,

Phoenix, AZ, 2008

. Currently pursuing Bachelor's degree at Liberty University, Lynchburg,

VA

PROFESSIONAL EXPERIENCE

3/2013 to Present

Integrated Systems Inc.

IT Specialist (SAT tester)

Environment: Rational Clear Quest, Rational Quality Manager (RQM), Pegasus,

Informatica, XML Spy, Control-M, Tivoli, PG Admin, SoapUI

07/2013 to present - Return Review Program (RRP) Tester

. Perform backend and regression testing for RRP project.

. Create test cases and scripts to satisfy requirements.

. Modify test scripts prior to execution.

. Execute manual system acceptability test (SAT) procedures and

analyze results.

. Follow standards and procedures according to policy including

maintaining test logs.

. Submit defect reports in Rational Clear Quest when tests fail.

. Report test results to Test Manager/Lead(s).

. Participate in peer reviews of test procedures.

. Attend RRP Test Team meetings.

. Attend requirements meetings.

. Analyze data for test case creation.

. Open KISAM tickets to correct issues.

. Create and verify test data.

. Import test cases into Rational Quality Manger.

. Maintain test outage log.

. Upload weekly status report into SharePoint.

03/2013 to 07/2013 - Affordable Care Act (ACA) Tester

. Perform functional and regression testing for IRS Modernized e-Filing

(MeF) Project.

. Create test cases and scripts to satisfy requirements.

. Modify test scripts prior to execution.

. Execute manual test procedures and analyze results.

. Follow standards and procedures according to policy including

maintaining test logs.

. Submit defect reports in Rational Clear Quest when tests fail.

. Report test results to Test Manager/Lead(s).

. Participate in peer reviews of test procedures.

. Attend ACA Test Team meetings.

. Attend requirements meetings.

. Analyze data for test case creation.

. Upload weekly status report into SharePoint.

11/2006 to 3/2013

Computer Sciences Corporation

Multiple Roles

2009 to Present, System Analyst / Test Engineer

. Perform functional and regression testing for IRS Modernized e-Filing

(MeF) Project.

. Create test cases and scripts to satisfy requirements.

. Modify test scripts in Rational Test Manager.

. Execute manual test procedures and analyze results.

. Follow standards and procedures according to policy including

maintaining test logs.

. Submit defect reports in Rational Clear Quest when tests fail.

. Report test results to Test Manager/Lead(s).

. Participate in peer reviews of test procedures.

. Develop 508 Accessibility testing skills.

. Produce daily test metrics utilizing data gathered from test team

members.

. Perform high-level and technical test case folder reviews as needed.

. Maintain deliverables and work products on shared drives.

. Continue to gain testing knowledge on various systems.

. Conduct Evening Health Check and submit results to internal and

external customer.

. Attend weekly test team status meetings.

. Attend weekly Requirements status meetings.

. Write weekly status report.

Environment: Rational Clear Quest, Clear Case, SoDA and Test Manager,

ParaSoft SOAtest 6.2, Pegasus

2007 to 2009, Quality Assurance Lead/Document Coordinator

. Gathered, analyzed and composed technical data for delivery to IRS for

MeF project.

. Provided document storage support while establishing department/unit

administrative operating techniques (for Hummingbird and Documentum

repositories).

. Maintained and adhered to deployment document delivery schedule.

. Created templates for IRS work products and deliverables.

. Created, maintained and monitored document storage database on shared

drives.

. Performed monthly test case folder quality reviews.

. Performed monthly test scripts quality reviews.

. Performed semi-annual high level review of test case folders.

Environment: Sharepoint, Documentum, LOTUS Notes, Hummingbird DM, Visio

and Microsoft Office 2003/Office

2006 to 2007, Program Support Lead

. Provided program support to IRS Electronic Fraud Detection System

(EFDS) team.

. Prepared bi-weekly reports.

. Prepared weekly schedule updates for submission to Project Office.

. Generated technical and non technical documentation, reports, and/or

data.

. Captured and tracked action items from project meetings.

. Provided document storage support while establishing department/unit

administrative operating techniques (for Hummingbird and Documentum

repositories).

. Provided direct and indirect support of Director, Deputy Director and

Project Manager, as well as individual team managers and members.

. Assisted project manager with obtaining status from various teams:

development, test, database, ETL, requirements, and CM.

. Maintained statistics and prepared special reports and presentations.

. Researched and responded to routine inquires.

Environment: Sharepoint, Documentum, LOTUS Notes, Hummingbird DM, Visio

and Microsoft Office 2003/Office, ArcSight ESM

03/2005 to 11/2006

Paychex

Payroll Specialist

. Processed payroll for over 250 businesses (approximately 1250

individuals).

. Determined tax consequences based on information provided.

. Calculated tax liability based on marital status and exemptions.

02/2004 to 03/2005

Computer Sciences Corporation

Administrative Support

. Recorded and transcribed meeting minutes.

. Provided support to Human Resources Capacity Management team (at IRS).

. Performed standard to moderately complex administrative and clerical

duties, to include: scheduling conference rooms/conference calls;

maintaining calendars; scheduling vacations.

. Performed in-processing of new hires which included scheduling for

security briefings, fingerprinting and photographs.

. Provided direct and indirect support of Deputy and Deputy Director, as

well as individual team members.

. Compiled and maintained deliverable binders.

03/2001 to 02/2004

Ford Motor Credit

Account Services Representative

. Initiated collection activity on delinquent accounts.

. Performed skip tracing duties on accounts over 45 days past due.

. Handled incoming/outgoing collection calls.

. Brought accounts up to date utilizing extensions, re-writes, and/or

trade downs.

06/1999 to 02/2001

Computer Learning Centers

Program Executive Administrator

. Recorded and transcribed minutes from meetings and conferences.

. Analyzed unit operating practices such as record keeping systems,

forms control, office layout, and personnel requirements, creating new

system or revising established procedures.

. Interpreted and communicated operating policies.

. Responded to requests for information from students, staff and the

general public.

. Coordinated and implemented office services such as payroll,

purchasing, records control, projects and budget accounting operation.

. Coordinated collection and preparation of financial and operations

reports.

. Participated in interview of job applicants and conducted orientation

of new employees as needed.

. Located and compiled information and formatted reports, graphs,

tables, records and other sources of information.

. Assembled and categorized facts and figures for written computation

and calculations.

. Operated personal computer to access e-mail, electronic calendars, and

other basic office support software.

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