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Manager Customer

Location:
Louisville, KY
Posted:
July 12, 2014

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Resume:

Albert Mata

*** **** ****** ***** ***. C

Elizabethtown, KY 42701

270-***-**** acex72@r.postjobfree.com

OBJECTIVE

Seeking a challenging and rewarding career with potential for

advancement in a progressive company.

SUMMARY OF QUALIFICATIONS:

. Extensive background in warehouse management and supervising and

leading staff

. Strong communication and decision making skills, professional and

organized

. Computer literate with knowledge in Microsoft Word, Excel and Comsense

. Ability to multi-task in a fast paced environment. Detail oriented

RELATED EXPERIENCE:

Excellent interpersonal communication, leadership, and customer

service skills. The ability to make decisions, problem solving,

prioritize assignments and direct the workforce in an ever-changing,

fast pace warehouse environment. Proven track record in the

supervision of warehouse employees including hiring, training and

termination. Running shift with safety and efficiency as priorities.

Extensive experience in high volume and high demand industry.

WORK HISTORY:

Cook & Boardman, Charlotte, North Carolina Asst. Warehouse Manager

Aug 2008 - Mar 2014

Managed the third largest commercial door and hardware branch in the

US. Supervise employees in operation of warehouse duties to include

shipping, receiving, pulling orders, delivering products and extensive

experience with problem solving. Overseeing the planned maintenance of

vehicles, machinery and equipment. Responding to and dealing with

customer communication by email, fax and telephone. Dealing directly

with customers ensuring accuracy and consistent high level service,

quality and customer satisfaction .Troubleshooting all inaccuracies

and responsible for the opening and closing the facility. Accurately

administer all timekeeping, payroll, and attendance tracking.

.Configured daily receiving reports using Microsoft Word and Excel.

Pleasants Hardware, Charlotte, North Carolina Warehouse Manager

2002 - August 2008

Supervise employees in operation of warehouse duties to include

shipping, receiving, pulling orders, delivering products and extensive

experience with problem solving. Overseeing the planned maintenance of

vehicles, machinery and equipment. Responding to and dealing with

customer communication by email, fax and telephone. Dealing directly

with customers ensuring accuracy and consistent high level service,

quality and customer satisfaction. Troubleshooting all inaccuracies

and responsible for the opening and closing the facility. Accurately

administer all timekeeping, payroll, and attendance tracking.

Knowledge of OSHA safety requirements.

JJ Taylor Distributing, Ft. Myers, FL Warehouse

Manager 1997 - 2002

Managed 30 to 40 employees in the operation of shipping, receiving,pulling orders, loading trucks.

Verified orders, distribution of workload, cycle counts, annual

inventory counts. Hiring, training, termination of employees. Tracked

employee case count per hour. Evaluations and disciplinary courses.

Scheduling and tracking of employee hours and attendance. Monthly

safety meetings.

Certifications:

DOT Certified

Forklift Certification



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