PATRICIA S. MAGAZINE

**** ****** ****, ******, ** 43016

HOME: 614-***-****, WORK: 614-***-****, EMAIL: acewxe@r.postjobfree.com

Creating work environments that provide value added solutions

Human Resources Professional with over 15 years of progressive experience

in HR strategy, organizational leadership, change management, recruitment &

retention, labor relations, conflict resolution, and payroll & benefits

administration. Experienced in partnering with senior leadership to plan

and implement strategic initiatives to optimize organizational

effectiveness and reach business goals in union and non-union environments.

KEY COMPETENCIES:

Organizational Change & Strategic Performance Management

Planning Program & Project Management

Management Coaching Employee & Labor Relations

Analytical Problem Solving Contract Negotiation & Compliance

Succession Planning Federal & State Employment Law

Staff Training & Development

. EDUCATIONAL BACKGROUND:

. M.S.A., Human Resources Administration, Central Michigan University

. B.A., Journalism/Advertising, The Ohio State University

. State of Ohio Human Resources Academy Plus the Society for Human

Resources Learning System

PROFESSIONAL BACKGROUND:

Ohio Department of Administrative Services, Columbus, OH 1/04 - Present

Human Capital Management Manager: Directs implementation of personnel

practices, labor relations, performance management, recruitment & payroll;

provides strategic leadership & advises department heads regarding

corrections of human resources policy deficiencies & prescribes corrective

action

. Created Data Center organizational development plan supporting IT

Optimization initiative to reduce IT spending $150 million annually &

decrease IT staff by 16% by assessing & identifying issues, concerns &

risks

. Spearheaded workforce succession plan for IT Optimization that

projects to reduce $40 million annually paid in contract labor by

designing & implementing change management plan

. Provided collaborative influence guidance to PMs & contractors as they

led enterprise-wide projects, including performance management & time

& labor (PeopleSoft) & recruitment (Neogov)

. Integral team leader for PeopleSoft HCM implementation by providing

workflow analysis, conversion data, change management & training

. Train-the-Trainer for HCM time & labor go-live implementation to 200+

staff & created tutorials & job aids in PeopleSoft Learning Management

System for ePerformance Mangement

. Introduced Data Center Employee & Manager guide along with

individual/group trainings resulting in decreased payroll errors &

increased employee morale

. Implemented behavior-based interview questions to ensure efficient

gauge of applicant selection in technical arena for a regimented union

environment that resulted in top candidates being selected

. Introduced performance management standards & enforced policies that

increased employee productivity 260% increase in first year &

additional 250% in second year

. Attained 90% win rate with grievances filed against Office of

Information Technology

Ohio Department of Commerce, Columbus, OH 4/01 - 1/04

Human Capital Management Senior Analyst: Directed implementation of

personnel practices, performance management & recruitment

. Identified & designed a strong leadership training program to develop

& enhance the management skills of senior staff & supervisors

. Collaborated with senior management to review Dept. of Liquor

positions to streamline duties that resulted in an organizational

restructure that eliminated duplicate work & created a more efficient

workflow & increased outputs

. Conceived, developed & implemented performance management system &

presented comprehensive supervisory training & brown bag lunch

refresher course

AG Financial, Columbus, OH 6/98 - 4/01

Human Resources Generalist/ Loan Originator: Directed recruitment efforts,

created new hire & termination paperwork, benefits administration, reviewed

& approved payroll, generated sales reports, handled unemployment &

worker's compensation claims. Contacted pre-qualified customers to review

credit & present financial solutions for refinancing, purchases & home

improvement loans

. Utilized networking contacts & organizations to eliminate recruitment

advertising costs

. Attained 100% win rate with unemployment & worker's compensation

claims

. Rewrote Employee Manual & updated policies to ensure federal & state

compliance

. 87% closing rate for mortgage loans

Columbus Alive Newspaper, Columbus, OH 10/97-6/98

Display Account Executive: Responsible for pitching new business to

direct clients& advertising agencies, developed relations with the decision

maker through client meetings, generated new business leads by cold-calling

& created advertising solutions

. Generated new business leads and increased sales account list 32%

. Created innovative advertising solutions that resulted in 52-week

media buy from national movie advertiser

. Identify and understand the trends with client and meet target revenue

. Introduced new ideas and strategies with senior executives to

demonstrate how company can drive revenue for clients

Northland Terrace Medical Center, Columbus, OH 11/94 - 9/97

Human Resources Administrator: Directed personnel functions, benefit

administration, recruitment, compensation, training & development, employee

relations, payroll, planning & staff management for a 260 bed skilled

nursing facility

. Managed newly defined HR Shared Services project office, which

included 8 senior staff & stakeholders, that designed & staffed new

business model based on business requirements

. Served as HR transition project manager for the Holy Cross acquisition

. Improved new hire orientation, created individualized training &

professional development to reduce staff turnover by 42%

. Conducted salary review & researched labor market which resulted in

hourly rate increases for nurses, which in turn reduced turnover rate

by 30%

. Attained 100% win rate for unemployment cases

. Decreased temporary staffing level to under 3% usage and resulted in

monthly Medicare reimbursement

. Improved benefits plan by renegotiating terms & consolidating

providers that resulted in $0 increase to employee contributions &

employer budget

. HR lead on Joint Commission on Accreditation of Healthcare

Organizations (JCAHO) to obtain accredited medical facility

certification

Wexner Heritage House, Columbus, OH 2/94 - 11/94

Human Resources Assistant/Bookkeeper: Performed pre-employment reference

checks, scheduled interviews & verified certification licenses, maintained

resident bank & posted deposits to financial funds & prepared bi-weekly

payroll for a skilled nursing facility

. Automated nursing license verification by transmitting via fax that

resulted in eliminating phone calls and created reliable & defendable

documentation

. Implemented centralized repository for leave requests that resulted in

a 28% decrease in payroll corrections

. Researched options & implemented procedures for improving Medicare B

statements tracking system

. Introduced internal statements for resident bank that increased

resident & family satisfaction level

Media Solutions, Inc., Delaware, OH 6/92 - 1/94

Media Buyer & Planner: Created media plans for clients on radio,

television, newspapers & outdoor advertisement for clients such as Ohio

Lottery Commission, Byers Chevrolet, Forest Grove Advertising, Anthony

Thomas Candy Shoppes, Wilberforce University & Pet Smart Retailers

. Created & deployed innovative media plans to increase client spending

on advertising budgets

. Negotiated media rates to save clients 30% in advertising costs

. Negotiated billboard costs for Ohio & surrounding states that resulted

in 5 additional locations at no cost & increased media exposure by 45%

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