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Customer Service Electrical

Location:
United States
Posted:
July 09, 2014

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Resume:

E RIC J . D OMINGUEZ

***** ** **** ******, *******, Florida 33323 305-***-**** acewwl@r.postjobfree.com

PROFESSIONAL PROFILE

Dynamic Management Professional with measurable experience in successfully overseeing operations in

diverse fields. Resourceful leader with ability to supervise diversified staff while expertly managing all

operational and administrative functions of the organization. Accountable manager with superior

customer service skills and broad knowledge in varying industries (dental, electrical, mechanical and

construction).

PROFESSIONAL EXPERIENCE

Monterik Dental Clinic, Corp. – Miami, Florida 1997 – 2012

Monterik Dental Lab 2011 - 2013

General Office Manager

Performed complete built-out of dental family practice and upon completion assumed General Office

Manager position through a management services company. Managed all aspects of Human Resources

functions, including hiring, training, evaluation, disciplining, termination, and supervision of all front and

back office staff. Planned and prepared work schedules and assigned specific job duties. Analyzed and

organized office operations and procedures including bookkeeping, invoice processing, cash control,

payroll and other administrative duties. Prepared and reviewed operational reports to ensure accuracy and

efficiency. Processed and trained personnel in all billing functions, including insurance claims and

collection procedures. Formulated annual budgets and reviewed financials with Managing Dentist and

accounting staff. Responsible for procuring general office supplies and equipment. Built rapport with

vendors and was in charge of ordering, maintaining and tracking inventory. Created effective marketing

campaigns and participated in various community events to promote the practice. Maintained advanced

knowledge of software systems to compile, store and retrieve patient data. Ensured compliance with all

relevant federal, state and local laws. Effectively acted as liaison between the patients and clinic in order to

provide the upmost customer service experience.

In 2008, completed built-out of dental laboratory within dental practice office that allowed for the hiring

of an in-house dental laboratory technician, which in turn decreased dental laboratory costs and increased

revenues. In 2011, expanded in-house dental lab by completing built-out of and managing external dental

laboratory, which provided high-quality dental lab services to the main dental practice as well as other local

dental offices.

ERIC J. DOMINGUEZ Phone: 305-***-**** Page 2

PROFESSIONAL EXPERIENCE CONTINUED

Professional Boiler Service, Corp. – Miami, Florida 1989 - 1997

Owner

Built commercial dry cleaners and laundries and provided preventative and corrective maintenance

services to dry cleaners in Miami-Dade, Broward and Palm Beach Counties. Specialized in mechanical and

electrical repairs and installations, parts replacement, troubleshooting, water treatment testing, cleaning

and lubricating boiler systems. Responsible for developing electrical schematics for dry cleaner and

laundry equipment. Showed proficiency in welding and plumbing work. Developed a loyal recurrent

business based on outstanding customer service and commitment to excellent work product and ethic.

Superior Electric Co., Inc. – Miami, Florida 1987 - 1989

Electrical Foreman

Responsible for overseeing the installation, adjustment, verification, calibration and testing operations of

power systems, specialized electrical systems and panels, circuitry, electrical chassis, appliances, and other

electrical equipment for the Homestead baseball stadium and Maritime and Science Technology Academy

(MAST) in Key Biscayne, Florida. Ensured projects were executed to specifications and that cost

expectations were met in a safe and professional environment. Rewired and installed panel boards and

switches. Trouble-shoot and repaired electrical circuits. Planned layout and installation of electrical

wiring, equipment and fixtures, based on job specifications and local codes. Directed the work of and

instructed other electricians, helpers, mechanics and apprentices.

C & L Electric Corp. – Miami, Florida 1985 - 1987

Electrical Foreman

Supervised and performed all phases of installation, maintenance, repair, and inspection of electrical

systems and service work in new residential construction project (Midway Point I and Midway Point II),

encompassing forty-one multi-family residential buildings. Streamlined wiring process in project and

trained technicians to effectively and efficiently install electrical systems, substantially reducing the time

and costs involved with the functions. Performed administrative functions as necessary.

Electrical Plant, Cayo La Rosa, Bauta – Cuba 1970 – 1982

Instrumentation Control Specialist / Lead Metrologist

Serviced and maintained all electronic equipment. Used necessary test equipment, including drive systems,

programmable controllers, microprocessors, recorders, counters, speed indicators, process control type

equipment and other electronic equipment in the plant to service machinery. Effectively adjusted and

calibrated pressure, temperature, level, flow, control, recording, and measuring devices, and repaired and

replaced damaged parts. Was responsible for the computation of flow data and flow of solids in

suspension. Performed troubleshooting and repair of hydraulically operated valves, diaphragm valves, and

solenoid operated valves, and adjusted pneumatic, electric, and electronic controls. Performed scheduled

preventive maintenance tasks such as checking, cleaning, and repairing equipment, to detect and prevent

problems. Communicated effectively with equipment operators to determine whether mechanical or

human error contributed to equipment problems. Installed and maintained high voltage equipment.

Proficient at circuit design and drafting, and schematic and/or blueprint reading. Demonstrated strong

grounding in physics and applied statistics. Obtained specialized knowledge in several metrology and

engineering areas, including mechanical and dimensional measurements, electrical measurements, time,

mass, temperature, and physical areas such as flow and pressure. Worked arduously in the transformation

of the English measurement system to the Metric system in all physical magnitudes.

ERIC J. DOMINGUEZ Phone: 305-***-**** Page 3

EDUCATION

English Language Studies / Miami Dade Community College

Bachelor’s Degree – Electrical Engineering / Ciudad Universitaria Jose Antonio Echevarria

Metrologist Specialist – Instituto Eduardo Garcia Delgado

Industrial Instrumentalist Specialist – Instituto Tecnologico, Hermanos Gomez

LANGUAGES

Fluent in English/ Spanish (read, write, speak)



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