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Customer Service Human Resources

Location:
Irving, TX
Posted:
July 09, 2014

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Resume:

BOBBI SANCHEZ

**** ******** ******

Irving, Texas 75038

972-***-****-Home

972-***-****-Mobile

acewuq@r.postjobfree.com

http://www.linkedin.com/in/bobbisanchez LinkedIn Profile

Profile

Mission oriented IT, Engineering and Telecom Recruiter with successful

customized people acquisition skills within both CORPORATE (in-house) and

AGENCY environments. Multi-industry experience in recruiting, account

management and client development. Excellent public speaking and

presentation skills. Effective in cold market calling and closing. Average

placement ratio of 5-8 contractors per month during heavy hiring periods.

Effective management skills and not afraid to roll sleeves up and work in

trenches. Excellent work ethic and not a job hopper. Excellent attendance

record. US Army veteran.

Certifications

Pending certification as a Certified Internet Recruiter (CIR) and Senior

Professional Human Resources (SPHR). Will be taking exams between now and

July 2014.

Clients Supported

Clients supported included, but is not limited to the following companies:

IBM, Computer Science Group, Kaman Aerospace, HP, Dell, Northrop, Raytheon,

EDS, Perot Systems, AutoZone, Mary Kay, Avon, Wells Fargo, CitiBank,

Accenture, Deloitte, Coopers, SHL, Fujitsu, Astro Zeneca, Ernst and Young,

and others.

Recruiting Expertise

Corporate and Agency Recruiting experience as an EMPLOYEE AND AS A

CONTRACTOR. Takes on long and short-term contract assignments. Recruits

full time direct positions as well as contract-to hire and contract

personnel. Experience includes but is not limited to the following:

Technical disciplines recruited include Information Technology and

Engineering. Specific skills include but are not limited to the following:

SAP/ERP (BI, HR, FI, CO, BW, ABAP, MM, PP, PM, WM and many others), Oracle

(Financials, Discoverer, Express, development), Java, Visual Basic,

VB.Net/ASP.net, Hadoop, Big Data, Oracle, storage engineers, mainframe,

SAP, ERP, help desk, technicians, technical support, CIO and CTO,

telecommunications, civil, structural, mechanical, electrical, optical,

semiconductor and chemical.

Non-technical disciplines recruited include Administration, Legal,

Procurement, Attorneys, Accountants, Banking Professionals, Human Resources

Personnel, Railroad Logisticians and miscellaneous clerical.

Account Management/Business Development Expertise

Account Management experience includes actively marketing candidates to

prospective clients, discussing potential company contributions with

prospective clients and following up on client decisions. Excellent

presentation skills. Not intimidated by titles.

Application Tracking Systems Used

In addition to in-house and proprietary systems, I have used the following

in my career: Taleo, HR Smart, Smart Recruiter, PC Recruit, eRecruit,

Bullhorn, Talent Rover, Ceridian, Job Diva and several others.

VMS Systems Used

Utilized the following VMS systems: Field Glass, Pinnacle, Ariba, Chimes,

IQ Navigator, and others.

Employers

The Wordsmith, LLC Nov

2010-Present

Senior Technical Recruiter

Chief Wordsmith

The Wordsmith, LLC is a company that provides technical recruiting and

resumes preparation services on a national basis.

. Worked in a four-person team charged with filling technical positions

through VMS system for Citibank and Wells Fargo. Filled positions that

included Java programmers, project managers, oracle database

administrators, storage and network engineers, among others. Screened

candidates and coordinated with hiring managers to set up interviews.

Performed full life cycle recruiting.

. Recruited and placed technical professionals all over the USA. Filled

positions included .Net Developers, Business Analysts, Systems

Analysts, VoIP Engineers, Systems Administrators and Kronos Functional

Analysts.

. Developed candidate pipeline for various technical requirements.

Positions included Project Managers, Windows Integration Engineers,

Business Analysts, SAP Developers and Oracle Database Administrators.

. As a corporate recruiter, worked with in-house managers to place

technical and non-technical positions, primarily in Dallas, Texas.

Reviewed resumes, followed up with managers, managed the interview

process and ensured that candidates were kept within the information

loop.

. As a Recruiting Director, directed Recruiting activities in Southwest

region of the USA. Scoped possibilities for the setting up of new

HEPCO offices and managed VMS program for Northrup Grumman. Assisted

offices in Austin, Texas in recruiting for other clients when needed.

Clients included Fluor, Schlumberger and Northrup Grumman.

. Supported SAP practice in the New England region of international

consulting company. Sourced, screened and submitted candidates for all

SAP modules. These candidates were to be full time employees working

for the consulting company and assigned to their client. Companies

supported include US Steel, Astra Zeneca, Accenture, various insurance

companies, etc. Also supported Oracle ERP practice on the side. These

were also to be consultants working for CIBER and assigned to the

client.

STARR ENTERPRISES, Irving, TX

Senior Technical Recruiter- I.T. and Telecom Division

May 1992 - Nov 2010

Starr Enterprises is a consulting firm specializing in recruiting for

various technical disciplines, including Information Technology, Software

Engineering, Hardware Engineering, Application Development,

Telecommunications and Data Communications.

. Recruited approximately 60 contractors from various colleges in order

to sell or to recruit others to sell wireless internet services.

. Worked with local recruiters to provide research on companies as well

as candidates. Placed individuals on contracts and in full time jobs

throughout the USA. Gathered intelligence on skill locations and

candidates who practiced these skills. Clients included SAP America,

IBM, Abbot Labs, etc.

. Recruited candidates to fill technical position for state agencies as

well as Various multi-national Fortune 100 companies-including

Accenture and EDS

. Recruited candidates to fill pipeline of candidates for VMS client to

increase submittal numbers and to populate database. Called candidates

and prequalified them based on interest and technical skills.

Formatted resumes and notified candidate of status when it changed.

Clients included EDS and Perot Systems. Position involved all levels

from technology and call centers to c-level executives.

. Performed corporate recruiter functions within the HR department.

Sourced technical and non-technical candidates pre-qualified then and

then forwarded resumes to managers. Processed hires by getting

approval for offer letters, presenting a verbal offer to the

candidate, then writing the letter. Arranged delivery by FedEx. Wrote

and posted job requisitions onto job boards and other venues.

Maintained follow-up actions with managers and notified candidates if

they were not selected. Used Taleo as the applicant tracking system

. Assisted in the recruitment of candidates for 4 national clients.

Recruited candidate mainly in difficult to fill positions. Difficult

to fill position included skill sets that were not normally found in

the same candidate. Recruited Oracle DBAs, SQL Server DBA, Unix

systems admins and Oracle DBAs

. Recruited candidates on a nation-wide basis to three major VMS

clients. Recruited, performed reference and background checks.

. Brought in as one of two recruiters to fill 130 positions. Interviewed

and hired consultants for various project across the US Checked

references as required. Performed searched for technical talent across

the US. Recruited C++, C#, AIX Admins Oracle DBA, SQL Server DBAs,

Telecom Switch technicians, call center customer representatives, etc.

. Coordinated with onsite manager to recruit SAP candidates. Arranged

interviews with managers and in a face to face basis

. Developing rapport with high level and HR directors of various

prospects, including but not limited to: Wal-Mart, FedEx, Mary Kay,

AutoZone, Deloitte and Touch , Albertsons, Kroger's, etc.

. Brought in to set up IT Department and client base for clerical and

call center staffing firm

. Developed rapport with high level and HR directors of various

prospects, including but not limited to: Wal-Mart, FedEx, Mary Kay,

AutoZone, Deloitte and Touche, Albertsons, Kroger's, etc.

. Departure due to change in business model.

. Business development and recruiting for company specializing in

staffing of startup companies. Provided other assistance to place

candidates of varying expertise with Fortune 500 companies. Skills

recruited for include AIX System Administrators, Java RUP specialists,

Desktop support, call center customer service representatives, fiber

optic engineering and telecommunications. Non-technical recruiting

includes attorneys, accountants, human resources personnel, financial

officers, executive level personnel and some biomedical personnel.

. Assisted in the staffing of 5 non-technical positions such as data

entry, accounting and Human Resources.

. Hired 60 people for 2 year old company involved in telecommunications.

Laid off when telecommunication industry fell on hard times.

. Sourced hard-to find telecom candidates.

. Sourced 8 candidates for network design startup company.

. Tasked to staff entire eCommerce department. Mexican Owners privatized

the company, and then laid off 17 out of 31 VPs. Staffed 20 out of 56

available positions.

. Worked with company based in California to assist in recruiting

efforst-6 permanent placements: 3 in Kansas City, 2 in New York City

Wall Street and 1 in Tulsa OK. All positions were technical

. 20 placements: C++ on Unix engineers, Mainframe programmers, AS/400

developers, AIX Systems Administrators, Oracle DBAs, technical

support, call center customer service representatives, etc.

. Managed one person corporation by myself. Placed 20 contractors in

various IT and Telecom assignments.

. Placed 19 contractors in 6 months All telecom, some with IT and others

with telephony experience with MCI, AT&T and others.

. Recruiting disciplines included IEF, Data processing and AS/400.

Atlanta based company that decided not to open a Dallas office.

. Placed 14 people in various disciplines including manufacturing, data

processing and telecom.

. Served as Office Manager in exchange for rental space with two IVR

Engineers. Began the process of integration into the recruiting career

by developing clientele and candidate pipeline. Not too successful but

learned a lot about recruiting

EDUCATION

Grand Canyon University at Phoenix, AZ (expected Jul 2016)

Masters of Science Degree

Psychology with Emphasis on Industrial/Organizational Psychology

Academy International at Santa Barbara California

Bachelor of Science Degree

Protective/Investigative Management

Minor in Psychology

GPA 4.0

Graduated with Honors

Santa Barbara City College

Associates in Arts

Psychology

Minor in German

GPA 3.9

Worked full time while in school and served in US Army ROTC



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