Arthur J. Brown
P.O. Box ****, Tampa, FL ***** 813-***-**** (
acewu3@r.postjobfree.com
Profile
Skilled Business Operations Manager with more than 15 years of success in
building, maintaining, and supervising operations in real estate, property
management, and hospitality. Known and appreciated for business savvy, HR
skills, decision-making, and focus on goal attainment. M.B.A.; B.A. in
Psychology. Core competencies include:
Business Development Planning & Scheduling Profit & Loss
Sales and Marketing Project Management
Communications Staff Training and Development Vendor and Client
Relations Regulatory Compliance
Banking Relationships Quality Assurance Negotiation Human
Resources Problem Solving
Experience
Project Manager
May 2006 - Current
Bush Group, LLC. Tampa, FL
Manage the sourcing, purchase, development, construction, marketing and
sale of single family homes in the Tampa Bay area. Ensure regulatory
compliance in all matters. Supervise an average of 10 employees.
. Performed a variety of task to develop project, including, Plan, Design,
Estimate, Site Preparation, Maintain Site Safety, Framing, Carpentry,
Flooring, Plumbing, Carpentry, Painting, Electrical, and Landscaping task
as needed.
. Operate a number of construction materials and equipment.
. Hired self sufficient staff to perform job tasks.
. Maintain an average inventory of at least 5 single family homes, each
averaging about 60-160k in value.
. Control labor costs to 65% of cost of doing business.
. Perform market evaluation to determine best value of units for purchase,
sale or rental, also, presentation.
. Control project efficiency and always maintain an appropriate completion
time.
Operations Director
November 2008 - May 2013
Marrone Management Group, LLC Tampa, FL
MMG manages Landscaping, Green (biodegradable) Cleaning, and House Sitting
for busy and absentee home owners. Oversee and manage all financial
processes, marketing, customer relations, quality, staff training and
development. Also establish and maintain business relationships with new
and existing customers. Supervise crew members from Lead to Lay.
. Increased income by 35% annually year-over-year for three consecutive
years.
. Grew client base from 15 to more than 200 customers.
. Controlled costs by training and scheduling time efficient routine.
. Maintain focus on competitive position to ensure stability and growth
security.
Residential Coordinator
2007-2010
Passageway, Miami, FL
Trained and managed a staff of 16 at this Assisted Living and Residential
Program for individuals diagnosed with schizophrenia. Held group sessions.
Organized activities to foster independence and expression of thoughts.
Case Manager
2005-2007
Hillsborough Kids, Inc., Tampa, FL
Managed a case load of 120 children. Responsibilities included assessment
of need and safety of children in their homes. Executed remediation
measures upon witnessing risk to child's safety; also, reported status of
child and parents to court regularly for reviews.
Restaurant Manager
1997 - 2001
Double D's Restaurant, Nassau, Bahamas
Directed all operations at this full-service family restaurant. Trained
and oversaw staff of 13, ensured that customers were greeted, seated, and
made welcome. Sourced and negotiated with vendors to obtain best products
at reasonable prices.
Affiliations: Toastmasters International (Competent Communicator)
Education
M.B.A, Argosy University, Tampa, FL, 2011
B.A. in Psychology, University of South Florida, Tampa, FL 2005