KATHERINE HARVEY

*** * ****** **** ** #****

HOUSTON, TX 77091

832-***-****

acewmb@r.postjobfree.com

Career Objectives

Seeking to acquire an administrative assistant position, that bestows extensive experience, working in active

environment, and requiring strong organizational and analytically skills.

Summary of Qualifications

7 Years customer service representative, 3 Years cashier,,2 years 5 months dispatching,1 year 8 months data entry,

office clerk, office support, 1 year 3 months bill and account collector,1 year receptionist skills.

Work History

Extension 19 Answering Service(Temp Agency), Humble, Texas

Telephone Operator/CSR May 07, 2013 - Sep 19, 2013

answered from inbound switchboard for messages for companies

heavy data entry and 10 key strokes

taking and retrieving messages for doctors in hospitals 24/7

performing wake up calls for drs in the morning

Dimmer Express Trucking, Houston, Texas

Dispatcher Oct 02, 2011 - Mar 22, 2013

Duties performed; Accounts payable and receivable, bookkeeping of payroll and invoices and driver daily logs,

ordering supplies for drivers and office, answered phone, filed, data entry, and billing and invoicing. Dispatched

drivers to pick up and drop off locations. Assisted customers with account information and entered data and account

information into computer, utilized Excel spreadsheet. Also responsible for accounts payable and receivable.

Trade Subscriptions, Houston, Texas

Tele-Sales Representative Nov 04, 2008 - Jul 16, 2009

Performed duties in a call center environment which included calling existing customers to renew magazine

subscriptions. Also cold called new customer to offer new subscriptions. Data entry of customers information into

computer.

Shell, Conroe, Texas

Cashier Jan 05, 2008 - Oct 27, 2008

Assisted customers with gas and merchandise purchases, stocked merchandise, and maintained store. Operated

cash register and processed debit, credit card and cash transactions..

RMH, Houston, Texas

Customer Service Aug 01, 2004 - Mar 10, 2005

Performed duties in a call center environment and assisted customers with phone services offered by MCI. Handled

inbound calls and offered home phone and long distance services and entered information into computer.

Education

Houston Community College, Texas

1 year college, technical or vocational school

Major: Business Management

HUMBLE HIGH SCHOOL, Humble, Texas

High School Diploma/GED

Computer Skills

Typing Speed: 52 Words Per Minute

• Accounting Software (Peachtree, Quickbooks, etc)

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Graphics or Drawing Software (Photoshop, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

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