Janice Myrick

*** ******** ******, **********, ***** Carolina

27215

Email: acewk9@r.postjobfree.com Home phone: (336) 263-

0453

Professional Profile

Synopsis: Results-oriented, process-driven, business Professional with

more than 20 years of business process improvement experience in various

environments. Extensive knowledge in directing customer service and sale

support functions in fast-paced, high volume environments. Successful in

communication and interpersonal skills while building rapport and

relationships with senior management, peers, and clients in an expedient

manner utilizing excellent customer service skills and techniques.

Key Assets

. Prioritize multiple tasks, recognizing needs, and determines course of

action to meet business objectives.

. Skilled in problem resolution to achieve mutually agreed workable

solutions with positive results.

. Approachable and a great self-motivator; fast learner, tremendous

thinker under pressure, reliable, and successfully completes projects

in a timely manner.

. Proven capability to handle positions of greater responsibility;

excellent business skills with diversity in multiple fields.

Education

Alamance Community College, Graham, NC - (Associate Degree) 1997

Major: General Office Technology

Currently enroll at Alamance Community College taking classes in Medical

Office Technology.

Professional Skills

Project Management/ Application Support Services

Business Systems Modernization, developing, updating, and maintaining

project management plan and documentation.

. Ensured the definition and maintenance of business processes and

standards.

. Met Quality standards and Best Practice process and provided support

and expertise.

. Created walkthrough activities for the actual Operating

systems/Network tested and maintained environments.

Program Management/Operations/Technical Consultant

Expertise in Team Management Process, Training Management Process, Project

Management Process, Program Management Measurements, Earned Value Metrics

Tool and Operational Improvement Analysis/Implementation.

. Worked with vendors to select product to meet customer's needs and

expedite replenishment orders for hot selling merchandise.

. Liaison between company distribution centers and outside vendor

distribution centers to ensure follow-through for product delivered.

. Computer skills: MS Windows Programs (Excel, Word, PowerPoint, MS

Publisher, Photo Copier, and Fax/Scanner).

Professional Experience

Jacobson Company, Whitsett, NC

May 2013- Present

Shipping Distributor Coordinator -Coordinate jobs for distribution

company. We are partnership with Ralph Lauren Company. In charge of

planning jobs for employees in Shipping Department. Essential functions

include:

. Have to drive Forklifts to load the trucks either on pallets or floor

load.

. Making sure that all the paperwork is correct with what is going to be

shipped.

. Have to check to make sure the boxes are labeled right.

. Assign jobs to employees and making sure it is done right

. Go over daily ideas on quality and safety topics

. Place employees in different departments when needed

Metaldyne, Whitsett, NC January

1997 to July 2009

Machine Operator - Use Microsoft applications for material-oriented tasks

such as management of warehouses, supply chains, and product life cycles.

Responsible for materials planning duties including analyzing, and planning

the use of automotive devices to ensure on-time delivery. Analyzed

inventory and production for strategic management of global supply chain

planning purposes. Essential functions include:

. Worked on high speed machine equipment and precision machinery used in

mass production of a firm

. Monitored the machine regularly to prevent any chances of breaking

down

. Performed regular checks on the parts of machinery and made important

adjustments wherever necessary

. Made sure the products manufactured from the machine are of high

quality and made adjustments to improve the quality

. Prepared the machine for starting the production process by equipping

it with the required tools

. Made sure the constant availability of raw materials and inputs so

that the machine can function constantly

. Worked over time to complete the production requirement of the clients

. I am a Certified Forklift Driver. Had to deliver parts to the

employees when they were out of parts.

Lab Corp, Burlington, NC

January 1996 to January 1997

Data Entry Operator - Prepares source data for entry by opening and sorting

mail; verifying and logging receipt of data; obtaining missing data.

Records data by operating data entry equipment; coding information;

resolving processing problems. Protects organization's value by keeping

information confidential. Accomplishes department and organization mission

by completing related results as needed:

. Perform the tasks of providing administrative support to business

operations by handling duties like data entry, scanning, mail sorting

or similar activities.

. Responsible for transcribing routine pre-coded and identifiable

alphanumeric data from source document into an automated system.

. Handle the tasks of receiving and distributing incoming mail and

materials.

. Examine, revise, approve and dispatch input and output materials

according to established specifications.

. Ensure accuracy and completeness of data and perform all clerical

tasks in the data entry function.

. Perform data entry of material from source documents to a computer

database.

Lawrence Industries, Haw River, NC July 1984 to

October 1994

Machine Operator - Perform different machine operation. Worked on an

Assembly Line to make vacuum cleaner hoses. Trouble shoot bad parts on the

hoses. Fork lift operators to delivery parts to the assembly lines.

References available upon request

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