Ever Mulato
th
***** ***** **** ** ******, Apt. 105, Miami, FL 33157
acewem@r.postjobfree.com
OVERVIEW
Intelligence Analyst/Operations Specialist
• Dedicated military veteran with successful operations, administrative, and logistics management
experience.
• Mission-driven Intelligence Analyst with experience and expertise in conducting all-source
intelligence analysis to directly support military personnel and government employees.
• Proven record of applying intelligence analytic skills to identify, assess, interpret, and report
potential threats.
• Ability to work collaboratively with personnel in high-pressure situations and under tight
deadlines.
• Solid operations and logistics background with extensive knowledge of safety and quality assurance,
administrative coordination, logistics management, and military regulations.
• Resourceful and results oriented with proven ability to bring quick resolution to challenging
situations.
• Ability to independently multitask and prioritize demanding administrative operations to meet time-
critical deadlines.
CORE COMPETENCIES
• •
All-Source Intelligence Quality Assurance
• •
Certified in Basic Life Support Logistics Managemen
• •
MS Office Suite, Internet Savvy Problem Solving
• •
CPR Reporting / Briefing S
• •
Data Collection Research & Analysis
• •
HIPAA Compliance Strong Work Ethic
• •
Intelligence Analyst Threat Assessments
• •
Intelligence Systems / Databases Training Administrati
• •
Inter-Agency Collaboration Trained in Emergency
Response
OPERATIONS AND LOGISTICS
• Screened, researched, analyzed, and interpreted
all-source intelligence information, including
Counter intelligence.
• Human Intelligence and regional analysis for
classified area of responsibility in order to
produce detailed written analytical products.
• Identified information gaps and potential threats
by evaluating relevance and accuracy of
gathered information using various analytical
methodologies and intelligence database
systems.
• Disseminated warning and threat analysis and
briefed executive and senior management on
actionable intelligence contingencies on a daily
basis.
• Updated extensive intelligence databases,
systems, and mechanisms for sharing relevant
intelligence information to support ongoing and
planned projects.
• Produced complex multi-source intelligence
products derived from intelligence data
collection, analysis, evaluation, and
interpretation.
• Created intelligence presentations in order to
brief senior-level government agency officials
as threats emerged.
• Administered dissemination of intelligence
products to inter-agency analysts.
• Detected and contributed advanced
persistent threat information.
• Military operations experience ensuring safety
and quality of military.
• Met requirements, regulations, and
objectives for multiple, complex projects.
Modifications and detailed records keeping to
advanced logistical research.
• Served as a trainer/mentor for new hires,
teaching practical applications and maintaining
quality control.
• Provided training statistics, and reviewed
subordinate training schedules.
• Maintained accurate records and managed office
correspondents between various levels of
management.
VOLUNTEER EXPERIENCE
KING JESUS INTERNATIONAL – MIAMI, FL 2014 - Present
Musician
Part of the New Wine Music Ministry
Active drummer, responsible for playing in live events with the sole purpose of reaching the hurt, broken
hearted, and the desolate with music of encouragement and an uplifting environment.
PROFESSIONAL EXPERIENCE
JEWISH COMMUNITY GYMNASIUM SERVICES – MIAMI, FL 2014 - Present
Life Guard
Provided high-level Administrative Support
• Maintain constant surveillance of patrons in the facility.
• Act immediately and appropriately to secure safety of patrons in the event of emergency.
• Provide emergency care and treatment as required.
• Maintain a high standard of customer service.
• Attend mandatory meetings and training sessions as scheduled.
• All other duties as assigned and appropriate.
• Perform pool chemical checks to ensure safety and hygiene.
• Maintain accurate records of pool use.
• Ensure that all pool equipment is stored safely and that any lost items are kept in a safe place.
BLORA LAKE – FORT HOOD, TEXAS 2011
- 2012
Life Guard
Provided water safety measures
• Maintained continuous surveillance of people in body of water.
• Ensured appropriate headcount of people involved in a water sport on an hourly basis.
• Called out warnings to people who may have ventured too far or were in imminent danger.
• Provided safety information to people prior to them indulging in a water sport.
• Supervised swimmers to ensure that they were swimming within the safety protocols.
• Spotted hazards or potential hazards and took measures to prevent accidents.
• Controlled and reported unruly behavior and evicted individuals not adhering to behavior protocols.
• Performed rescues in the event of drowning or swimming accidents.
• Performed first aid and CPR according to the demands of adverse situations.
• Taught swimming techniques and safety education to new swimmers.
• Checked safety of rescue tubes and performed needed maintenance.
UNITED STATES ARMY 21 – Fort Hood, Texas 2011 - 2013
ST
COMBAT SUPPORT HOSPITAL
Patient Administration Specialist
Directed day-to-day office operation
• Result driven administrative professional with extensive experience and positively impacting
organizational performance.
• Well versed in operational processes and organizational structure.
• Compiled data and prepared required statistical report on outpatient visits, inpatient visits,
admissions, dispositions, and other selected workload area.
• Prepared reports and data on births, deaths, and reportable conditions for submission to
military and civilian authorities.
• Initiated correspondence pertaining to medical records, medical board proceedings, line of
duty investigations, and other records and reports pertaining to patient administration.
• Ensured proper steps were carried out in the preparation and consolidation of medical
documentation and files.
• Applied knowledge of medical terminology as it applied to anatomy and physiology.
• Prepared medical records for retirement.
• Assisted in the preparation of medical information for release.
• Maintained a medical record tracking system within the medical treatment facility.
• Processed patients for admission to medical facilities.
• Checked and verified eligibility for care.
• Performed administrative duties and prepared appropriate forms to process and report ill
personnel, to include notification of next of kin and progress reports.
Landstulh Regional Medical Center – Kaiserslautern, GERMANY 2009 – 2011 2007 - 2008
Patient Administration Specialist
Provided high-level Administrative Support
• Recorded and filed patient data and medical records.
• Carefully reviewed medical records for accuracy and completion as required by insurance companies.
• Strictly followed all federal and state guidelines for release of information.
• Wrote clear and detailed clinical phone messages for physicians.
• Directed patient flow during practice hours, minimizing patient wait time.
• Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services
rendered.
• Arranged and assisted with hospital admissions,
• Scheduled patient appointments.
• Completed registration quickly and cordially for all new patients.
• Verified and abstracted all medical data to assign appropriate codes for hospital inpatient records.
• Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient
information.
• Confirmed patient information, collected copays and verified insurance.
• Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations,
diagnoses, patient identification and provider signature.
• Communicated with medical transcriptionists regarding patient medical records.
• Consistently informed patients of their financial responsibilities prior to services being rendered.
United States Army 115th Combat Support Hospital – Camp Bucca, IRAQ 2008 - 2009
Patient Administration Specialist
Functioned as a member of the United States Army Team
• Coordinated all department functions for team of 180 employees.
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
• Managed medical supply inventory, insurance records, patient charts and company files using online tracking
system
• Supervised and trained admitting, billing and collection staff.
• Updated patient accounts and information on a daily basis.
• Created databases and spreadsheets to improve inventory management and reporting accuracy.
• Managed incoming and outgoing calls for busy medical office.
• Successfully established effective systems for record retention.
• Creating database for daily correspondence tracking.
• Standardized department filing system to increase efficiency.
• Improved communication efficiency as primary liaison between departments, clients and vendors.
• Coordinated admission processes and prepared medical records and agreement packets.
• Handled and processed confidential patient information.
• Verified information on the computer system was up to date and accurate.
• Compiled statistical information for special reports.
• Consulted with the families of the deceased regarding final arrangements in a tactful manner.
• Prepared death certificates and drafted obituaries.
• Completed legal documentation and signed death certificates.
EDUCATION
MIAMI DADE COLLEGE – MIAMI, FL 2014 - Present
Currently pursuing a Bachelor’s Degree
Francisco R. Diaz Zelaya Conservatorio - Tegucigalpa, Honduras 2004 - 2008
Percussion Music Studies
United States Army Certifications
Patient Administration Specialist Certification
CHCS Training
Basic Life Support Medical Office Administration Certificate
Records Health Information Management Certificate
American Red Cross
Lifeguarding/First Aid/CPR/AED
Life guard Certification on water front
REFERENCES
Available upon request.