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Customer Service Manager

Location:
Houston, TX
Posted:
July 08, 2014

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Resume:

Amber L. Richardson

Amber L. Richardson

**** **** **** ** **** A

281-***-****

acewdh@r.postjobfree.com

Page 1

OBJECTIVES

To obtain a position where hospitality and customer service skills will be fully

utilized. Offering extensive communication skills and a friendly, confident, and

pleasing personality to all guests.

EDUCATION

Lone Star College Graduate

2011-2013

•Associates degree in communications

Sam Houston State University (Online)

2011-Current

• Honor Roll Student

• Committee Chair lead

EXPERIENCE

• Staff Lead Pretzel Maker

2009-2010

Schedule vendors, management. Excellent leadership skills, with the ability to

take necessary actions in tasks when required. Admirable work ethic

Manager: Myron Richardson 281-***-****

• Administer/ Receptionist Village Park Center

2010 – 2011

Full-time Front Office Administrator. Greeting and welcoming patients, data

entry and maintaining patient database, extensive record keeping within the

database. Call center experience.

CEO: Latoya Ramirez 832-***-****

• Customer service G e o r g e B u s h a i r p o r t ( I A H a i r p o r t )

2011-2012

Competent at managing responsibilities in a high-volume atmosphere, skilled at

interacting with customers of all socioeconomic backgrounds, hard worker, quick

learner, and ability to assume responsibility.

Supervisor: Pam 832-***-****

• Personal assistant The Medical Executives

Amber L. Richardson

2013- 2014

Screening telephone calls and handling enquiries, organizing the manager’s diary and

making appointments, dealing with letters and emails, writing letters and producing

reports and presentations, arranging meetings, organizing and maintaining office

systems, taking notes at meetings, and making travel arrangements.

Staffing executive: Nichole Metoyer 409-***-****

• Bookkeeper Executive Therapy

2013-2014

• Double book keeping (Balancing accounts), Processing sales invoices,

receipts and payments,Completing VAT returns, preparing invoices for the

Inland revenue, checking company bank statements,reparing cash flow

statements and dealing with financial paperwork and filing.

Senior chief Marketer: Ashley Fordyce 516-***-****

Computer skills: Windows, XP, PowerPoint, Microsoft Word, Excel, Outlook,

QuickBooks, Aphelion, Internet research

SKILLS

Leadership qualities

Management experience

Efficient in Microsoft Office

Motivated self-starter

Flexible

Reliable

Self-reliant

Conscientious

Confident

Page 3



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