PANKAJ MEHRA

Senior Waiter - F&B

Dubai, UAE

Visa Status: Possess UAE Work Visa

Mobile: +971-050-1393810

E-Mail: acew9h@r.postjobfree.com

Skype Name: Pankymehra

Best time to call: Between 5:00 PM to 10:00 AM (AST)

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OBJECTIVE

. Seeking a role as a Head Waiter / Assistant Waiter in Food and Beverage

industry to utilize hospitality skills for the benefits of the

organization and improve myself professionally and personally

SUMMARY

. Focused professional with more than 3 years of experience in food and

beverage industry

. Hands on experience in setting tables and preparing and serving food

according to set instructions

. Currently, working as a Senior Waiter, at IL Cafe Di Roma, Abu Dhabi, UAE

. Possess excellent hospitality skills and adequate knowledge of the

diverse food service styles, and also familiar with different food and

beverage cost controls

. Expertise in monitoring procurement, storage, preparation, cooking,

handling, and serving of food and beverage

. Exceptionally well organized with a hospitality track record that

demonstrates creativity and initiative to achieve both personal and

corporate goals

. Ability to understand customer needs and concerns

. Skilful communicator who can easily & effectively build relationship

with mangers and customers

AVAILABILITY

. Ready to relocate at the earliest

. Possess bond with the current employer

. Willing to attend the personal interview

SKILL SET

. Hospitality & Culinary Management

. Inventory Controls

. Multioutlet Operations

. Excellent Communication Skills

. Turnaround Management

. Multi tasking

. Customer Service Operations

LANGUAGE SKILLS

. Fluent in English, Hindi

EDUCATION

. Bachelor of Arts - Delhi University, India (2010)

TRAINING

. Attended F&B Production Apprenticeship Training, from Chefair Flight

Catering, Delhi, in Feb 2006 - Feb 2009, and worked at Centaur Hotel,

Delhi for 6 months, during the training

ACHIEVEMENT

. Received Employee of the month award twice, at Il Caff Di Roma, in 2014

WORK EXPERIENCE

Il Caff Di Roma, Abu Dhabi, UAE

Oct 2012 - Till Date

Senior Waiter

Light Bite Private Limited (Baker Street), T-3 Airport, Delhi, India

6 Months

Customer Service Assistant

Caf Coffee Day, Haryana, India

11 Months

Customer Service Assistant

OVERALL RESPONSBLITES

. Involve with the daily activities of the hotel

. Ensure high quality service for the customer

. Greet new customers and escorted them to their tables

. Seat customers and offer welcome drinks and menu

. Take food and beverage orders and communicate to the kitchen

. Ensure order delivery to the table in a timely manner

. Set up food stations and tables as directed

. Clean tables and ensure that they are bussed appropriately

. Pick orders from the kitchen and delivered to the customers

. Solicit customers to fill in comment cards

. Responsible to prepare recites and collect payments from the customers

. Assist customer in menu determinations

. Attend monthly staff meetings and training sessions

. Check to ensure that customers are enjoying their meals - took action to

correct any issues, as needed

. Prepare bill/receipts and collected payment from customers

. Clean tables and other areas as needed, after clients departed

REFERENCES

Available upon request

Contact this candidate