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Customer Service Assistant

Location:
United States
Salary:
25,000-30,000
Posted:
July 09, 2014

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Resume:

Diane Puckett

*** ******** ****

Marietta, Georgia 30067

678-***-****

acew24@r.postjobfree.com

www.linkedin.com/pub/diane-puckett/37/450/34a/

Editor – Writer – Journalist – Hospitality Industry

Summary

• 20+ years in the Hospitality industry

• Grant Writer – Good Mews Animal Foundation

• Focus on Communication Specialist, Writer, Marketing, Public Relations, Editorial

Assistant, Research Assistant, Customer Service, and Copywriter

• Enjoy doing research on the internet

• Highly motivated to success

• Willing to take on new challenges and proceed with results for management

• Maintain a strong background in customer service

• Capable of becoming a true asset to any firm that needs a progressive and proactive

professional on their staff

Computer Skills

Proficient in the use of MS Word, MS PowerPoint, and MS Excel .

Education

Bachelor of Science Communication and Professional Writing

Courses in:

• Technical Writing, Research Methods, Interpersonal Communication and Research, Interpersonal

Communication within Organizations, Industrial Psychology.

• Non-Verbal Communication, Leadership and Events Planning, Management and Marketing courses

• Generation of E-Portfolios

Attended Class on a part-time basis

Old Dominion University, Norfolk, Virginia

Distinction: Honors

2009

Associate of Science in General Studies

Courses in:

• Public Speaking, Spanish, English Composition, Economics, Psychology

Virginia Highlands Community College, Abingdon, Virginia

Distinction: High Honor

May, 2006

Server Experience

Cracker Barrel Restaurant and Old Country Store 11/2006 to Present

Marietta, Georgia 03/2013 to Present

Alpharetta, Georgia 06/2011 – 03/2013

Bristol, Virginia 11/2006 – 06-2011

• Due to relocations, maintained a seamless, active employee status with all locations

• Promoted to the position of “Skilled Trainer” of newly hired servers at the Marietta, Georgia location

• Continuously gained the distinction of leader in sales for food and beverage

• High quality coaching abilities

• Awarded “Employee of the Month” 3 times

• Extensive Point of Sale (POS) computer system software experience

• High quality delegation skills

• Create high quality relationships with repeat guest to the restaurant and work closely with coworkers

• Capable of making critical decisions to ensure a smooth operation in the restaurant

• Acquired a “team player” mentality

Perkins Family Restaurant and Bakery 10/1994 – 11/2006

Bristol, Virginia

• Due to relocations, maintained an seamless, active employee status with all locations

• Awarded “Employee of the Month” 2 times

• Extensive Point of Sale (POS) computer system software experience

• High quality delegation skills

• Create high quality relationships with repeat guest to the restaurant and work closely with coworkers

• Capable of making critical decisions to ensure a smooth operation in the restaurant

• Acquired a “team player” mentality

Volunteer Experience

Grant Writer 09/2012 – 02/2013

Clean and Feed Committee -9/2011 – 12/2012

Good Mews Animal Foundation, Marietta, Georgia

Assistant in the Classroom - 08/1996 – 05/1999

Washington Lee Elementary, Bristol, Virginia



Contact this candidate