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Customer Service Administrative Assistant

Location:
Radcliff, KY
Salary:
14.00 hr.
Posted:
July 08, 2014

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Resume:

Julie A. Williams

**** ********* ****

Louisville, KY 40291

Email – acevyy@r.postjobfree.com

502-***-**** – personal cell phone

My goal is to be able to use my talents in an environment that will appreciate my work efforts and allow me the opportunity to grow, learn and make a real contribution. I deal very well with the public and get along exceptionally well with my co-workers. I have a good sense of humor and find that if you give respect to others, you will be respected as well. I am confident that I would receive an excellent recommendation from any of my previous or current employers.

Most Current Position:

Bramco, Inc., Human Resources Administrative Assistant

Hire Date 12/11/2013 to 5/23/2014 (6 month contract position)

Payroll back-up using ADP Workforce Now, All HR duties including tracking of FMLA, Short term Disability, DOT driver files maintenance, personnel files restructuring and maintenance, all clerical duties as assigned, keeping spreadsheets for yearly evaluations, supplies ordering, entering data for payroll, and compiling all documents for open enrollment, meeting and catering planning, and all other duties as assigned.

Office Manager, Roto Rooter of Louisville

Hire Date 7/2013 to 11/2013

Payroll, Accounting, Heath Insurance administration, Human resources duties, some dispatch work, customer service, clerical duties, management of 4 office staff, scheduling, hiring decisions, part of the management team, conflict resolution,

Peachtree/Sage Accounting software experience, all other duties as assigned

Payroll/Accounting Assistant, Midway College

Hire Date 8/2012 to 4/2013

Payroll processing for approx.300 employees with ADP Workforce Now software

Maintain very high standards for customer service and confidentiality

Clerical functions as required

Experience with Microsoft Word, Excel & ADP Workforce Now

Account reconciliation from ledgers, journal entries

Manage and maintain vacation/sick leave, employee & salary databases

Perform most personnel functions, work closely with Human Resources Dept.

Answer all queries regarding payroll and vacation issues for staff and faculty

Payroll Specialist, Bluegrass Community and Technical College

Hire Date, 1/1/2007 to 7/1/2012

Payroll processing for approx. 500 employees

Maintain very high standards for customer service and confidentiality

Clerical functions as required

Many years of experience with Microsoft Word, Excel & Access, People Soft and ADP Workforce Now

Account reconciliation from ledgers

Manage and maintain vacation/sick leave, employee & salary databases

Perform most personnel functions

Answer all queries regarding payroll and vacation issues for staff and faculty

Maintain employee files

Reports and other duties as assigned

Very adept at learning new software applications

Past Positions :

Payroll Administrator, UK Department of Internal Medicine

Hire Date, 4/1/2006 to 12/2006

Completed Payroll duties for largest department in College of Medicine

Entered time in SAP for over 300 staff members

Clerical functions as required

Many years of experience with Microsoft Word, Excel & Access

Answered all queries regarding payroll and vacation issues for staff and faculty

Work closely with department Business Officers, Grants Mangers and HR Director

Managed and maintained vacation/sick leave, employee & salary databases

Experience with SAP HR, FRS, HRS & Beta

Maintained employee files

Worked closely with Dean’s Office, Compensation and Payroll

Performed most personnel functions

Supplied reports from SAP data when requested

Worked with Graduate School to enroll Post Doctorate Scholars

Many other duties and responsibilities, reports as assigned

Very adept at learning new software applications

Business Officer, UK Dept. of Geography

Hire Date, 8/1/2005 – 3/31/2006

Handled Payroll and time sheet auditing

Supervised one support staff

Trained through UK SuperVision classes

Travel booking and planning

Budget planning and maintenance

Account reconciliation from ledgers

Procurement card editing (Procard)

Journal Vouchers, IDIV’s & DAV’s

Manage and maintain vacation/tdl leave, employee & salary databases

All HR functions, FRS & HRS

Completed accredited training through IRIS, for SAP FI and SAP HR,

Maintained employee files

Assisted with compiling faculty dossiers

All personnel functions, reports and other duties as assigned

UK Staff Support II, Center on Drug & Alcohol Research

Staff Support Assistant II – my position was phased out due to departmental reorganization; my last day of employment was 7/19/ 2005

Hire Date, 11/28/2001, began work 12/1/2001 to 7/19 2005

Payroll

Clerical functions as required

Many years of experience with Microsoft Word, Excel & Access

Account reconciliation from ledgers

Post all requisitions on UK Online Employment System

Handle all employment requests from Staff

Procurement card editing (Procard)

IDIV’S & DAV’s

Manage and maintain vacation/sick leave, employee & salary databases

All HR functions

Experience with FRS, HRS & Beta

Maintain employee files

Experience and understanding of grant process

All personnel functions

Some inventory experience

Very adept at learning new software applications

Ohio Valley Educational Cooperative, Shelbyville, KY

Payroll Officer/Administrative Assistant:

Hire Date, 1/2/1997 through 5/31/2001

Managed Payroll Office

Orientation of all new employees

Set up files for new employees in personnel

Entered hourly rates and contracts amounts for staff of approximately 275

Processed payroll for three different groups (MOAs, Classified and Certified)

Processed reports for taxes and payroll deductions each pay period

Worked closely with Chief Financial Officer

Processed Kentucky Teachers Retirement and County Retirement reports – Semi & Monthly

Paid State Taxes for three states (KY, Indiana, & Ohio) on monthly basis

Utilize accounting principles in every aspect of my position as Payroll Officer

Dealt with Insurance companies on billing, employee problems, etc.

Kept accurate accountability of new employees and terminated employees,

COBRA Paperwork

Accurate tracking of sick, annual and personal/emergency leave

Submission of all check requests for payroll bills from deduction report

Reconciled petty cash account

Maintained and updated personnel files

Set up and administered direct deposit through ACH Transfer

Set up and managed Personnel Database

As Benefits Coordinator:

Made all employees aware of the health & dental benefits available to them

Processed applications, created reports and paid bills for 15 insurance carriers.

Arranged annual Benefits Fair

Paid three different annuity plans that were due semi-monthly

Administered Life insurance program

My Technical Experience:

All Microsoft Office applications, Word, Excel, Outlook

Peoples Soft, ADP Workforce Now, and Paychex Payroll software, Peachtree exp.

Type 55 wpm, data entry, 10 key calculator and various office machines

Other Past Positions:

Oldham County Farm Bureau, Crestwood, KY

Office Manager/CSR and Oldham Co. Farm Federation bookkeeper

From July 1995 to August 30, 1996

Advanced Benefit Marketers, Crestwood, KY

Secretary/Office Manager from February 1991 to July 1995

Tri-County Baptist Hospital, LaGrange, KY

Out-Patient Registration, from February 1992 to July 1993, full & part-time



Contact this candidate