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Customer Service Manager

Location:
Hallandale Beach, FL
Salary:
80,000
Posted:
July 07, 2014

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Resume:

KELLY NAYLOR

PEMBROKE PINES, FL. *****

786-***-****

acevnx@r.postjobfree.com

OBJECTIVE:

Career minded individual seeking employment within your organization. I am results oriented working towards exceeding

expectations.

EXPERIENCE:

Properties of Hamilton at Hamilton on the Bay, Miami Florida

1985-2014:

Assistant Property Manager at Hamilton on the Bay (2007 – 2014)

Responsible for all day to day operations of 264 luxury rental units.

Monthly rent collection and deposits including deposit reports.

Created yearly budgets for bank trustees and ownership.

Forecasted and supervised new projects and improvements.

Solicited bids and proposals from various vendors.

Ensured all vendors were licensed and insured to company standards.

Purchasing Manager for building to include both common areas and individual units.

Created monthly variance and administrative reports for bank and ownership.

Hiring and training of all new employees.

Continued yearly training seminars for all employees and departments.

Executed eviction procedures with attorney’s office.

Spa Director at Spa at the Hamilton (1985 – 2007)

Complete operation of Spa facility for developer in hi-rise condo (Carnival Cruise Lines)

Budget preparation, staffing and training, procedures and guidelines

Created programming of classes and monthly events for member retention

Sales reports and daily bank deposits

Equipment purchasing and installation

Prepared payroll and yearly taxes

Secured all necessary licensing from city and state

Office Software: Onesite, Excel, Word, Outlook,

• Exceptional references are available and encouraged for your review



Contact this candidate