BIANCA JOYCE C. VALDOS

**** **** *, ******** ******* Gen T. de Leon, Valenzuela City

+639********* / +632******* - acevjv@r.postjobfree.com

CAREER OBJECTIVE :

To obtain a waitress position in the Food and Beverage Industry with a challenging company that

offers me the possibility of professional growth and career advancement opportunities.

SPECIAL SKILLS:

• Knowledgeable in OPERA, HARMONY and POS SYSTEM

• Skillful in Basic Computer Software System (MS WORD, MS EXCEL and

MS POWERPOINT )

• Proficient in using Internet and Web Resources in Research

• Handling Cashier duties, Sales and Reservations ( Email and Fax)

EXPERIENCES:

November 10, 2013 – May 18, 2014 Norwegian Cruise Line

Restaurant Stewardess

7665 Corporate Center Dr

Miami, FL 33126

Responsibilities:

• Assist with achieving departmental guest satisfaction target and food and beverage

revenues through efficient turning of tables and capitalizing on beverage service in the

buffet.

• Follows and is compliant with all Public Health Rules and Regulation.

• Cleans and sanitizes food line, beverage dispensing machine, and restocks of all china,

glasswares and silverwares at the end of each service.

• Ensures that assigned station is properly cleaned and set up at the end of the meal period

and that all assigned side work is complete.

May 23,2011- January 26, 2012 Mandarin Oriental Hotel Manila

Club Tabaccos,Kipling’s Single Malt Whisky and Cigar

Bar

Fnb Server / Bartender

Makati Avenue, Mandarin Oriental Manila

Responsibilities:

Welcome and advise customers

•

Prepare and serve drinks

•

Take responsibility for the organization of the bar

•

Charge customers for their drinks, accept the corresponding payments and manage bar

•

stocks and supplies

To ensure service and product quality

•

To ensure the continuity of the equipment supplied for his or her use

•

To look after customer billing and stock of cash

•

To ensure that the bar is clean properly equipped

•

To ensure the guests receive high quality services and service provision

•

April 14, 2010 – May 22,2011 Copacabana Apartment Hotel

Front Desk Agent / Telephone Operator

264 Edsa Extension, Pasay city

Responsibilities:

• Responsible for checking guests in and out of the Hotel.

• Issues room keys, pamphlets, discount cards, etc.

• Works in conjunction with the bell staff to assist guests to their rooms.

• Answers various questions from guests.

• Arranges transportation for guests.

• Computes bills, collects payment and makes change for guests.

• Runs various reports on the computer for management.

• Maintain an inventory of vacancies, reservations and room assignments

PERSONAL BACKGROUND:

Date of Birth : February 28, 1990

Place of Birth : Valenzuela City

Height : 5’4

Weight : 125 lbs

Citizenship : Filipino

EDUCATIONAL BACKGROUND:

College:

2007 - 2010 Our Lady of Fatima University

Bachelor of Science in Hotel and Restaurant Management

8001 GP T. Serrano Street, Serrano Subdivision,

Marulas, Valenzuela City

High School:

2002-2006 Colegio de Sta. Cecilia

108 Gen T. De Leon, Valenzuela City

ACHIEVEMENTS:

Pasta Free Style Live Cooking Contest (1st Runner up)

March 14, 2007

Saint Mary’s College of Meycauayan, Bulacan

March 2005-2006 Perfect Attendance

Colegio de Sta. Cecilia

TRAININGS:

March 11-25, 2010 Café Lorenzo

Barista and Cashier

8001 GP T. Serrano Street, Serrano Subdivision,

Marulas, Valenzuela City

October 19,2009 - February 5,2010 Manila Pavilion Hotel

Sales and Marketing Staff, Human Resources Staff

and Front Office Staff

Maria Orosa Street, United Nations, Manila

CHARACTER REFERENCES:

Mr.Chakrapani Maktal Restaurant Manager

Norwegian Pearl

1.888 (627.4477)

Ms.Diane Gutierrez Supervisor

Kipling’s Malt Whisky & Cigar Bar

02-750-1006

Mrs. Kathleen G. Apilado Professor/Adviser

De La Salle Araneta University / Far Eastern University

091********

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