MARIA STEFANIA VIVO DE VILLA
Dike Caoibes Street, Balayan, Batangas, Philippines
0926.694.5882 / 0933 – 450 – 6546
acevg7@r.postjobfree.com
OBJECTIVE STATEMENT
Working in a challenging environment where bilingual capabilities, proven ability to develop
effective customer relations and exceptional hospitality skills.
Offering friendly and neat personality.
QUALIFICATIONS, SKILLS AND QUALITIES
• Over 5 years experience as a waitress in Rome, Italy (tourist spot restaurant, coffee bar, and fine
– dining restaurant) engaging in daily challenges and learning experiences.
• Tolerance – excellent stamina, able to multi – task, professional attitude – work ethics.
• Excellent Customer Service Skills – people oriented with superb interpersonal skills and always
smiling.
• Competent at managing responsibilities in a fast – paced high volume atmosphere.
• Sales and marketing skills
LANGUAGE
Filipino, English and Italian
EMPLOYMENT HISTORY
Saleslady/Part time seller of authentic goods from U.S.A. and Italy
Unique and Chic Boutique Shop
Balayan Public Market
2012 – 2014
• Manage the boutique
• Selling products, making suggestions on items/ assisting customers in making final choices on
their purchase.
• Fixed all the items, check stocks for items that are not on shelf and to be courteous and kind to
all who enter the store.
• Responsible for operating the cash
Petty Cash Custodian/Office Staff
RVL Movers Corporation
Km 23 East Service Road Cupang Muntinlupa, City
809 - 4124
2010 – 2011
• Issuance of daily trip allowance to drivers.
• Prepare liquidation and reimbursement of petty cash revolving fund.
• Encode diesel consumption per truck per day.
• Consolidation of diesel monthly report.
Waitress, Receptionist, Bar Assistant & Cashier
Fusion (Italian Fine dining Restaurant)
Via Nazionale Rome, Italy
8:00 am to 4:00 pm
Non Solo Bevi Italian Restaurant (Tourist Spot)
Via Del Corso’ Rome, Italy
5:00 pm to 11:00 pm
2005 – 2007
• Prepare and organize tables and buffet for customers
• Escorted customers to their table and arrange their seating
• Presented and explained menus to customers. Answered queries regarding restaurant items and
inform them of daily specials.
• Collect orders, served food and drinks.
• prepare drinks, sandwiches, toast, pizza
• serve breakfast, lunch, aperitifs and dinner
• Recommended wines to customers.
• Verified customer satisfaction
• Presented desserts upon completion of main menu.
• Collected payments and thanked customers prior to their exit.
• Removing fixtures after customer finished dining.
Waitress and Bar Assistant
Theatre Café (Tourist Spot)
Piazza Venezia, Rome, Italy
2004 – 2005
• Clean the bar, organize tables and utensils
• Collect orders
• Prepare coffee or any kind of hot and cold drinks and aperitifs
• Serve orders
• Wash cups and plates
Waitress & Receptionist
Spanish and Italian Restaurant (El Conquistador) Fine Dining Restaurant
Piazza Venezia, Rome, Italy (Tourist Spot)
2003 – 2004
• Prepare and organize tables and chair
• Prepare the utensils
• Assist the customers / escorted customers to their table and arrange their seating.
• Presented and explained menus to customers. Answered queries regarding restaurant items and
inform them of daily specials.
• Collect orders.
• Prepare drinks/serve food and beverages.
• Recommended wines to customers.
• Verified customers’ satisfaction.
• Presented desserts upon completion of main menu
• Collected payment and greet customer again prior to their exit
• clean and disinfect the utensils
Operator/Cashier
Phone Center
Via Tuscolana, Rome, Italy
2002
• Assist the client and operate their call.
• Money transfer Western union.
• Selling international cards or phone cards
• Cashier
EDUCATION
College Elementary
Kim Harold Computer and Technical Balayan East Central School
School Paz Street, Balayan, Batangas
Fraternidad St., Balayan, Batangas
6 months only
High School : 1st year/3rd year/4th year
Balayan National High School
Paz Street, Balayan, Batangas
2nd year High School
Giorgio de Chirico
Rome, Italy
PERSONAL DATA
Date of Birth : April 19, 1984
Place of Birth : Balayan, Batangas, Philippines
Age : 29 years old
Sex : Female
Citizenship : Filipino
Civil Status : Married
Height : 5’6”
Weight : 55 kg.
Name of Spouse : Dennis S. De Villa
Occupation : Supervisor
Number of Children : Two (2)
Their Ages : 5 and 6 years old
Name of Father : Ricardo M. Vivo
Occupation : Water Station Manager
Name of Mother : Zenaida C. Vivo
Occupation : Overseas Filipino Worker
Person to be notified
in case of emergency : Dennis S. De Villa
His Contact No. : +63.929-***-****
His Address : Dike Caoibes Street, Balayan, Batangas, Philippines
Passport No. : EB54-19900
CHARACTER REFERENCES
Mrs. Rhodora V. Lomeda
Company President Hon. Bernardo Pantoja
Sta. Rosa, Laguna Barangay Captain
Sambat, Balayan, Batangas,
Hon. Emmanuel Salvador O. Fronda
Municipal Mayor
Balayan, Batangas,
MARIA STEFANIA V. DE VILLA
Applicant