BOB MANOUCHEHRI

* ******* ****, ***** *** Thornhill, Ontario L4J 8N2 416-***-****

Target: EVENT MANAGER & RELATIONSHIP COORDINATOR ADMINISTRATIVE COORDINATOR

easoned Event Manager and Relationship Coordinator with 20 years’ experience across financial services, food

S and service management, and entrepreneurial roles aims to harness project coordination, relationship building,

and end-to-end event execution skills to support a charitable organization. Offers expertise spanning complete

event planning, marketing, vendor negotiations, client communication, and team coordination to deliver

memorable, impactful, cost-effective events and fundraising. Adeptly meets client needs while harnessing

organization, problem solving, and financial management skills to drive valuable results. Fluent in English & Farsi.

AREAS OF EXPERTISE

End-to-End Event Management Client & Vendor Relations Task Delegation

Relationship Coordination Fundraising & Social Events Training & Development

Business Development Marketing & Advertisement Management & Supervision

Leadership & Team Building Financial Accounting & Budgeting Organization & Time Management

Technical Proficiencies: Windows OS Microsoft Office (Word, Excel, PowerPoint & Outlook).

PROFESSIONAL EXPERIENCE

OWNER & EVENT COORDINATOR 2007- 2014

Weddingkey.com - Toronto, Ontario

Utilizes planning and execution talents to coordinate and promote special events. Additionally, created a vendor

database to recruit and advertise event staff from across the country, building event teams for brides in Canada,

while managing a wide range of events. Services included booking, coordinating, and promoting special events, as

well as coordinating music, performances, and special services as requested.

Deployed active listening to assess client needs, finding the best venue within each price ran ge, and working

one-on-one with the bride and groom to execute indoor and outdoor weddings across the country.

Prioritized outstanding and responsive service to understand client concerns, needs, and complaints and

develop solutions in response.

Conducted extensive research to sustain up-to-date knowledge on recent trends and competition, and attended

bridal shows to explore business prospects and network.

Drove revenue by creating affiliate programs with vendors, developing referral fees, earning commissions, and

facilitating direct sales, drawing upon strength in networking and solicitation.

Connected with other vendors to secure the right professionals for each event, arranged meetings, negotiated

favourable prices for clients, and provided valuable advice to support event planning and execution.

Proved results-orientation, steering significant growth independently in a highly competitive program, earning

considerable market share.

Organized social events and hired staff in accordance with the size and scope of the function, creating 3 full-time

jobs and up to 10 part-time jobs. Created monthly sales targets and motivated staff to attain goals.

Managed business development and generated social media campaigns to build the brand and engage prospect s.

Oversaw project management and performed accounting functions, such as bank and visa reconciliations, and

invoice generation and posting.

Developed and implemented marketing strategies incorporating flyers, e -mails, social media, posters,

newspapers, and public events, increasing the volume of new and repeat clients by remaining abreast of industry

trends. Additionally, sold wedding and party supplies.

Built long-lasting relationships with clients, receiving substantial repeat business and referrals.

FUNDRAISING AND SOCIAL EVENT SUCCESSES

THE PARDIS ORGANIZATION: Built an efficient team, coordinated event details, and delegated responsibilities to

manage a fashion show charity event for 400 attendees, raising $17K. Worked with the organization to creat e an

event list, designed invitations, corresponded with high-profile donors, and secured partnerships to acquire

major gifts from fashion providers.

WALMART WALK: Coordinated a fundraising event for Wal mart Walk for Miracles, acting as the event DJ, and

securing an MC, band, and sound manager to support this event.

CONTINUES

BOB MANOUCHEHRI PAGE 2

THE PERSIAN BAZAAR: Contributes to this networking event and tradeshow for Persian vendors, working with up

to 200 businessmen and women every year create individualized marketing and promotion programs, resulting

in increased profit for vendors as well as repeat business for the organization.

SOCIAL EVENTS & CONCERTS: Coordinates social events and concerts while acting as the MC, managing event

choreography, and communicating with attendees. Worked as the Social Event Coordinator for the University of

Toronto, facilitating successful functions and raising funds.

MANAGER 2008 – 2011

That’s Italian Restaurant - Toronto, Ontario.

Recruited to manage the restaurant team, handle client relations, as well as inventory, staffing, and business

retention and development. Formed a successful and collaborative restaurant culture, managing relationshi ps with

chefs and staff to retain employees, while resolving conflicts, leading staff training and development, and coaching

on policies and procedural compliance.

Managed inventory and ordering and developed inventory scheduling tools, worked with the sous chef to

understand needs and evaluate customer trends to improve inventory analysis and forecasting.

Collaborated with the restaurant owner to create and implement marketing and advertising strategies for

increased sales and return business. Produced advertisements for community newspapers to expand the local

market and penetrate new markets.

Engaged the head chef to improve suppliers and vendors, strengthening the quality of inventory.

Resolved issues with client orders, negotiating mutual agreements to retain business and increase referrals.

Reviewed restaurant activities and performed additional duties outside of scheduled work times, including

delivering for the catering department as needed.

PERSONAL BANKER 2006

Imperial Bank of Commerce (CIBC). Toronto, Ontario.

Engaged to open new business and personal accounts as well as sell RRSP, GIC, investments, mortgages, personal

lines of credit, and credit cards using financial and banking expertise to service clients and secure new business.

Took the initiative to get to know clients and improve relations, while developing the client list by leading cold

calling and prospecting, in addition to targeting inactive accounts.

Addressed client concerns regarding banking needs, implemente d investment strategies, and sought advice from

upper management to provide the best and most effective client service.

Conducted 40-50 outbound calls per day to open new accounts and secure more investments .

Praised for honest work ethic and positive approach to establish trusting relationships with both staff and

clients, earn referrals from tellers, and reopen 85% of inactive accounts.

OWNER & OPERATOR 2001 – 2005

123 Dry Cleaners – 123drycleaners.com. Toronto, Ontario.

Established this company with free pickups and deliveries, offering services across Toronto. Successfully managed

the business to secure profits and a strong return on the initial investment.

Created a target market and marketing collateral to promote services and gain clients. Led flyer distribution,

outreach, cold calling, and local visits to secure valuable relationships with McDonald’s Head Office as well as

fashion industry clients.

Researched areas in need of the most service, as well as competitor pricing and operations.

Managed staff recruitment, screening candidates, hiring staff, and facilitating training sessions.

Led route planning and project management, coordinating time for effective pickup and delivery.

Nurtured and expanded business by building solid client relationships, gaining referrals, and advertising.

Additional roles include 2 years as a Stock Broker at J.M. Charter Securities in Toronto, ON (1999 -2001), and 20

years leading DJ Bob Entertainment in Toronto, ON (1993 – Present)

EDUCATION & PROFESSIONAL DEVELOPMENT

BACHELOR OF COMMERCE – Finance & Economics Majors, University of Toronto, 2000, Toronto, Ontario

OREA – Ontario Real Estate Association Diploma, 2005

Canadian Securities Course (CSC) & Conduct & Practices Course (CPH), 2000

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