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Customer Service Sales Representative

Location:
Rockford, IL
Posted:
July 08, 2014

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Resume:

SEAN MULLIGAN

*** ***** ****** 815-***-****

Mt. Morris, IL 61054

acev7a@r.postjobfree.com

OBJECTIVE: To obtain a career in which my knowledge and expertise in sales,

marketing, manufacturing, customer service, communications,

quality and problem solving

are utilized.

ACHIEVEMENTS:

o 2012 #1 branch nationwide

o 2011 increased territory $250,000

o 2011 awarded most new accounts

o 2011 branch up 40% from last year

o 2010 awarded most new accounts

o 2007 awarded veteran of the year

o 2007 sales increase over $300,000

o 2004 sales increase over $500,000

o 2002 February salesperson of the month

o 2001 July and December salesperson of the month

QUALIFICATIONS:

o Goal-oriented sales representative with over 10+ years experience

o Effective problem solving communicator constantly working with

customers,

sales, service and manufacturing to resolve issues.

o Pays close attention to details and keeping current with new

technology

o Excellent negotiating skills and strong persuasive manner.

PROFESSIONAL EXPERIENCE:

Rydell - Waterloo, Iowa 2014 -

2014

Factory Representative

o Maintain existing customer base of 350 accounts, in Illinois and

Wisconsin.

o Continually growing the business and territory by building new

customer partnerships.

o Recruit business owners to attend factory plane tours.

o Organize technical clinics.

o Conduct on-site customer visits with new and existing customers.

o Develop and sustain sales relationships with key decision makers and

influencers on all levels of an organization.

o Share market and competitor information with all applicable channels

within the organization; establish relationships and working

partnerships.

o Partner with customers and warranty department to quickly resolve

customer service issues.

o Identify customer product needs and coordinate execution of orders.

Jasper Engines and Transmissions - Milwaukee, Wisconsin 2003 -

2013

Branch Manager/Factory Representative

o Responsible for the essential recruitment and guidance programs.

o Maintain existing customer base of 350 accounts, in Illinois and

Wisconsin.

o Continually growing the business and territory by building new

customer partnerships.

o Recruit business owners to attend factory plane tours.

o Organize technical clinics.

o Conduct on-site customer visits with new and existing customers.

o Develop and sustain sales relationships with key decision makers and

influencers on all levels of an organization.

o Share market and competitor information with all applicable channels

within the organization; establish relationships and working

partnerships.

o Partner with customers and warranty department to quickly resolve

customer service issues.

o Identify customer product needs and coordinate execution of orders.

Collins Nissan - Indianapolis, Indiana 2001 -

2003

Sales Representative

o Discuss customers' needs and advise them on the most suitable vehicle.

o Negotiate the sales price of vehicles, including, any 'trade-in' price

for customers'

old cars.

o Work out finance arrangements, which may include cash payments or a

car loan.

o Highlight additional products to customers, such as accessories or

after-sale service.

o Complete associated paperwork and pre-delivery inspections.

Mulligan Motorsports - Dixon, Illinois 1994 -

2001

Operations Manager

o Oversee daily operations of the business.

o Attend trade shows and events on behalf of the company

o Work closely with vendors and sponsors.

o Obtain sponsorships for the team.

EDUCATION:

Sauk Valley Community College

University of Maryland

SPECIAL TRAINING:

School of Selling How to Earn Customer Loyalty

Selling Big Ticket Items Computer Basic/Advanced

Applying 7 Habits of Selling Implementing your Goals

Managing the Obvious Time Management

References available upon request.



Contact this candidate