JO ANN PAPPAS

* ******* *****

Barnegat, New Jersey 08005

609-***-**** acev47@r.postjobfree.com

SUMMARY

Skillful and dedicated Executive Assistant with extensive experience in the

coordination, planning and support of daily operational and administrative

functions.

Demonstrates capacity to provide comprehensive support for executive-level

staff including scheduling meetings, coordinating travel and effectively

managing all essential tasks.

Adept at developing and maintaining detailed administrative and procedural

processes that reduce redundancy, improve accuracy and efficiency and

achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven

operations; able to identify goals and priorities and resolve issues in

initial stages.

Reorganized filing procedures to allow staff additional time to complete

assignments in a timely manner.

Proficient in Microsoft Office and Windows operating system; 90 wpm with

complete accuracy.

PROFESSIONAL EXPERIENCE

HACKENSACK UNIVERSITY MEDICAL CENTER, Hackensack, New Jersey

June 2011-June 2012

Administrative Assistant I - Cypher/Mobil Emergency Preparedness

Provided high level administrative support to the Coordinator/Manager of

Emergency Preparedness Dept.

. Performed a variety of diversified office functions including recording

all Certifications required by staff employees. Created Certifications

and distributed to the proper departments.

. Prepared Agenda, recorded meeting minutes and distributed to team

committee.

. Incoming mail distribution to key executives and mailbox drop-off to

Emergency Dept. doctors.

. Coordinated and confirmed executive meetings and travel.

. Recorded weekly time sheets for Emergency Dept. doctors and staff

involved in the Emergency Preparedness team.

. Assisted in coordinating day and evening schedule for doctors in

Emergency Trauma Department.

VALLEY NATIONAL BANK, Wayne, New Jersey 2007 - 2010

Administrative Assistant

Provided high-level administrative support to the Senior Vice

President/Director of Anti Money Laundering/Bureau Secrecy Act of the

Compliance Department including 17 investigative team members, Chief

Executives and Vice Presidents of the compliance unit; one of the largest

commercial Banks headquartered in New Jersey.

. Performed a variety of diversified office functions including addressing

inquiries of departmental employees, communicating with various executive

officers from additional building sites connected to Valley National

Bank.

. Coordinated and confirmed executive meetings, webinars, seminars and

travel. Recorded bi-weekly time, expense and travel reports.

. Reduced company expenses by identifying cost-effective purchases with key

providers.

. Closely observed use of supplies thereby respectfully maintaining monthly

budget limitations.

. Coordinated and hosted successful client seminars, booking venues and

prepared agendas for guest speakers.

. Volunteered overtime to assist team to complete deadline case sensitive

projects

BRITISH PETROLEUM, Wayne, New Jersey 2005 - 2007

Executive Assistant

Provided high-level administrative support to the Vice President of Global

Lubricant Technologies including 25 technical team members; one of the

world's largest oil and petrochemical companies.

. Reduced company expenses by identifying cost-effective purchases with key

providers.

. Coordinated and hosted successful client seminars, booking venues and

prepared agendas for guest speakers.

MEDCO PHARMACEUTICAL, Franklin Lakes, NJ 2004 - 2005

Executive Assistant

Provided high level information data to the Vice President of Sales

including 9 associated team members; one of the world's largest

Pharmaceutical companies.

. Directed all administrative and project support efforts. Assisted in

business-development research and compiled results for review. Developed

presentations and scheduled all executive-level meetings and travel.

Recorded bi-weekly time, expense and travel reports. Managed invoice and

billing processes.

. Created a purchasing format that resulted in significant cost-effective

savings throughout all departments.

KELLER & KIRKPATRICK, INC., Parsippany, NJ 2000 - 2004

Administrative Assistant

Provided administrative support for Project Manager as well as five

structural engineer team members; a highly company specializing in

constructing and repairing bridges.

. Managed all projects and information-management processes.

. Compiled and analyzed data from monthly reports to prepare manager

presentations to executive management.

. Developed internal correspondence that facilitated effective

communication as well as transferred critical information to the utility

companies involved in each project.

. Played key role in inter-office document development, involving internet

downloads and client specific designs.

. Significantly reduced time required to prepare technical reports by

reducing redundancy and implementing standards.

WESTERN WORLD INSURANCE COMPANY, Franklin Lakes, NJ 1996 - 1999

Secretary /Collections

LAW OFFICE OF ROSENBERG & REESE, Pompton Lakes, NJ 1993 - 1996

Legal Secretary

*References and additional work experience available upon request

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