Stewart st. #**** Mesa, Az. ***** 480-***-**** Education:Graduated May 2002, Dobson high school, 1501 W. Guadalupe road, mesa, AZ 85202Special courses:Keyboarding 1-2, intro to business, Marketing, intro To Computers (Microsoft Word, excel, and PowerPoint). Work Experience:West business solutions.(feb 2013 to nov 2013) position-Telemarketing AgentDuties include: Contacting consumers by phone to attempt to sell or create interest in a product or service. Skills and duties also require being able to build a rapport with prospects before attempting to sell to them. Muti-tasking as agent must also pull information as well as input orders or request for consumer while navigating thru computer systems and entering data efficiently. Adjusting sales scripts to better target the needs and interest of specific individuals. Informing customers of promotions and new or upgraded products using prepared scripts Quotes prices and closes sale also maintains phone time or sales quotas as determined by manager. Anago cleaning co.(Mar 2009 to Sep 2011) Position- supervisorDuties include: Managing other maintenance employees and staff members. Assigning jobs, monitoring and inspecting progress repeatedly to make sure all duties are adequately carried out. Keeping track of routine records such as time cards, and keeping cleaning supplies in stock. Carrying out inspections of the building and at times making recommendations for minor renovations. Maintain aesthetics of building by conducting minor repairs such as general landscaping, painting or fixing a patch in a wall. Sanitizing and cleaning urinals, toilets, and sinks, replace tissue, hand soap, and other supplies. Deliver and pick up supplies and equipment. Fix light fixtures, sweep, mop, wax, and buff floors. Shampoo and vacuumed carpets and rugs. Clean counter tops, desks, and empty waste baskets. Washing walls, mirrors, and dusting. Levitz furniture:(July. 2006 to Oct. 2008) Position- “warehouse worker/ Merchandiser”Duties include: Loading/unloading of inbound & outbound shipments, consolidating, organizing, inspecting, staging, and locating product. Verification of product counts against bill of ladings and packing slips to ensure accuracy. Assist with bin audits & cycle counts to ensure inventory accuracy. Ensure that correct product was pulled for all customer pickups or will/calls in a timely manner. Operating warehouse flatbed forklift to pull and stage and prepare items for delivery area. Use scanner gun to relocate furniture items to proper rack locations, cleaning warehouse dock, rewrapping furniture. Pull, stage, and assemble furniture items for showroom floor.Savers thrift store:(Jan.2004 to Oct. 2005) Position- “cashier/ donation attendant Duties include: Ringing up customers items, greeting, and helping them to locate things. Occasionally answering phones in a professional manner, and as lead cashier making announcements over the P.A. system for up–coming discounts and promotions. Putting back misplaced items, cleaning out fitting rooms, and checking parking lot for carts also maintaining a balance in drawer at end of shift. Receiving donations separating and sorting those items into correct bins. Accurately track and record donations onto a log sheet throughout shift. Load and unload trucks as indicated by supervisor and document information as needed. Moping, sweeping, rag-outs, changing outside sales sign, and general recovery.M.P.S (Mesa public Schools Research and Evaluation Dept.)(Aug. 2001 to June 2002) Position- “Administrative assistant.” Performing office support activities for multiple supervisors. Answering phones and screening calls in a professional manner. Receiving and directing visitors, filing and faxing. Developing light software skills for word processing and excel. Loading and unloading boxes, packaging, sorting, and distributing mail, making copies, and scanning answer sheets. Data entry and basic clerical tasks such as systematically arranging letters, memoranda, invoices etc. Extra-Curricular Activities/ Awards/ Achievements:Member of Dobson COE class and club. Played basketball for McClintock High.Received an award for perfect attendance in computer class. References:Mr. Charles Held, History Teacher, Dobson High School, Mesa, AZ 85202 (480) 472-3090Mr. John Boggess, Student Counselor, Dobson High School, Mesa, AZ 85202 (480) 472-3024Mrs. Louise Braunhut, COE Coordinator, Dobson High School, Mesa, AZ 85202 480-***-**** (work), 813-9482 (home).