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Customer Service Maintenance

Location:
Opa-locka, FL
Posted:
July 04, 2014

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Resume:

Marcus Baker

**** *.* **** ******

Tamarac, Fl **321

770-***-****

aceupr@r.postjobfree.com

Career Objective: Experienced Maintenance Supervisor, seeking a position where I can utilize my knowledge to better serve

customers and make the service department operate safely and efficiently while growing within company.

HIGHLIGHTS OF QUALIFICATIONS

Analytical Skills Time Management Sales

Communication Skills Professionalism Dependability

Project Management Customer Service Team Skills

SIGNIFICANT PROFESSIONAL COMPENTENCIES

Communication - Maintains open, effective communication with all levels of a team. Excels in written and verbal

communication. Has the ability to provide clear and concise communication.

Self Motivated- Well-organized and able to prioritize; multi-task and adhere to deadlines while working independently with

minimal supervision.

Flexibility- Proven ability to comply with new programs, methods, practices and procedures.

Team Player- Cooperates well with a variety of individuals and participates in a professional manner to accomplish business

objectives.

Summary of Qualification

Hands-On Training in HVAC system troubleshooting, repair and maintenance of air conditioning, and heating system.

Directs and coordinates, through supervisory personnel, activities of workers engaged in repair, maintenance, and

installation of machines, tools and equipment.

Maintenance of buildings, grounds, and utility systems of mill, industrial plant, or other establishment.

Interacted with customers within a wide variety of circumstances in a positive and professional manner

Effectively handle emergencies and crises on any schedules and shifts

Maintained asset integrity

Reviews job orders to determine work priorities. Schedules repairs, maintenance, and installation of machines, tools,

and equipment.

Guides maintenance activities on utility systems to prove continuous supply heat, steam, electrical power, gas, or air

required for operations.

Develops preventive maintenance program in conjunction with engineering and maintenance staff.

Order equipment/supplies; Maintain vendor relationships; Adhere to federal/state/local guidelines.

Inspects operating machines and equipment for conformance with operational standards.

Skilled in hiring, training, and motivating technicians.

Experience:

2007_2014 Atlanta, GA

Laramar Group

1

Maintenance

Supervisor

Highly skilled HVAC Technician with experience in managing large volumes of work orders for residential

prosperities.

Troubleshoot, repair, and maintain heating, ventilation, and air condition equipment.

Read blueprints, and diagrams, installs compressor, evaporators, motors, temperature controls ducts and piping.

Executes preventive maintenance on bearings, pumps, polyphase motors, shaft alignments and fan.

Reviews production, quality control and maintenance reports.

Documents all maintenance repair actions, and manage all equipment records.

Obtains bids and interacts with contractors and is knowledgeable of competitive pricing of supplies.

Performs purchasing duties within set budget guidelines.

Expert in using Call-MAX, Call-SOURCE, and work on YARDi System

April 2005-Dec. 2007

Atlanta Ga.

Equity Residential

Maintenance

Technician

Performed general electrical repairs such as replacements of outlets, switches, fuses, fixtures and basic writing.

Assisted with internal and external customer concerns

Skilled in plumbing maintenance and repairs.

Repaired and replaced exterior and interior doors, also repaired damaged sheet rock.

Inspected & prepared apartments for move-in & move –out.

Stocked adequate spare parts and tool inventory to properly support the facility.

Maintained courteous and helpful demeanor with residents, prospective residents, co-workers, vendors, etc.

Continually was aware of the physical state of the property and took action to correct unsafe conditions; e.g.…

broken gates, broken steps, open holes, broken/burned out exterior lights etc.

April 2001 to Dec. 2004 First Community Atlanta, Gs.

Maintenance Supervisor

Inspected and helped coordinate all needed apartment preparation repairs and services.

Changed locks and made keys.

Removed and transferred heavy appliances and equipment from storage area to apartment (or vise versa) as

circumstances warrant.

Knowledgeable of pertinent laws EPA and OSHA regulations governing proper storage and management of

hazardous materials, including solvents, flammable, caustics and Freon.

Handles designated services requests within 24 hours.

Implemented preventatives maintenance and tested electrical circuits and components.

Maintained a clean and orderly shop.

Certification:

EPA-R22, CPO, and EPA 410

EDUCATION

Valdosta High School, 1996

Reference:

2

Available on Request

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