Samuel Lee Caldwell Jr.

**** ********* ****. ******* *****, 77075

832-***-**** aceu4z@r.postjobfree.com

EDUCATION

Texas Southern University 2009-2014

B.A. (Dec 2014)

General Studies/ Business Communication

Prairie View A&M University

2007- 2009

Business Communication

J. Frank Dobie High School

2003-2007

High School Diploma

WORK EXPERIENCE

Ashley Furniture- Fairmont Pkwy May 2011- Jan 2012

Home Store Retail Sales Associate

•

Make sales based on keen observation of customer need, interest, and budget

•

Complete sales related paperwork and computer-based client data entry

•

Inspect designated area on sales floor

•

Design and create professional scale space plans.

Design beautiful rooms and display creative design ability tailored to customers

Clearwire/Madsen Group LLC

Nov 2010- March 2011

Kingspoint Store Manager

•

Meet monthly quota for all sales of wireless products and accessories

•

Perform opening and closing procedures in accordance with company standards

Maintain knowledge of all products, services, promotions and advertising.

•

Maintain knowledge of competitive offers and provides critical market feedback

•

Maintain a neat, clean store appearance and update sales floor inventory

•

Build a strong rapport with all new and returning customers

•

Troubleshoot products and instruct customers on proper use

•

Document customer interactions to maintain compliance with quality initiative

Prairie View A&M University

Aug 2008- Jan 2009

Student Computer Lab Assistant

•

Deliver technical assistance for students/faculty over the phone or in person

•

Research for solutions to questions that you are unfamiliar with

•

Maintain knowledge of available help resources and changes to campus technology

•

Become familiar with new software and hardware applications used on campus

•

Create computer issue tickets that document services provided

•

Attend all Computer Lab Assistant training sessions

•

Performed reports and statistics (with provided instructions) on program usage.

LEADERSHIP SKILLS AND DEVELOPMENT

•

Client-oriented approach to sales with a devotion to superior service

•

Devoted manner towards problem-resolution

•

Strong team builder and team leader in a customer service environment

•

Significant experience in successful recruiting, staffing, and training

•

Excellent ability to communicate effectively with both customers and staff

•

Exceptional communication skills, both orally and in writing

•

Proven ability to manage a complex business in a multi-tasking environment

•

Detail-oriented with superior problem-solving and analytical abilities

Contact this candidate