L izet Delgado

***** ******* **. *******, **. ***37

281-***-****/aceu3t@r.postjobfree.com

Summa ry

Seeking a position in business public relation as data entry. A highly motivated

b ilingual individual with a proven ability to learn quickly, create, implement, and

maintain procedures both old and new in any environment. I am able to work

i ndependently or as a team.

E ducation

Sam Houston H igh School

Graduation: June 2000

Stratford Career Institute

Graduation date: August 1, 2007

P rofessional Experience

Holiday Inn June 2013 – Present

Housekeeping

• In terpreter for housekeeping meetings

• Maintain the hotel rooms clean for guests

H ISD

Custodial Maintence October 2012 – June

2013

• Maintenance work

Irt

Customer service representative February 2009 –

J une 2012

• Provide customers with excellent customer service at all times

• Answering phones and responding to customers in a polite and respectful

manner

• Complete all call logs and report in a timely manner

• Assist customers with general questions

Asurion

Customer service representative A ugust 2006 –

M arch 2008

• Provide customers with excellent customer service at all times

• Assisted with customers billing

• Handle confidential credit card and social securi ty information

• Handling customers accounts placing payments and refunds

NCO Financial Group

Customer service representative February 2003 –

M ay 2006

• Provide customers with excellent customer service at all times

• Assist customers with public data, sales and telemarketing

• Improve company sales in several occasions

Church’s Chicken Restaurant

Assistant manger J anuary 2000 – Jan

2003

• Assisting with employee scheduling and accounting

• Responsible for placing merchandise in to service if not in working order

• Maintain a clean and orderly working environment

S kills

• Bilingual

• Typing 25 wpm

• Strong background and good knowledge of payroll

References

Dimson Odonuga M anager 281-***-****

Mi riam Gutierrez Supervisor 713-***-****

G riselda Jaramillo Co-Worker 832-***-****

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