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Customer Service Sales

Location:
Los Angeles, CA
Posted:
July 05, 2014

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Resume:

Larry Herlache

***** ******** ******

Detroit, Michigan 48205

Cell: 715-***-****

Email: aceu2p@r.postjobfree.com

Over 25 years Estimating and Sales experience dedicated to achieving

accuracy, profitability and outstanding customer service. Energetic

professional with exceptional analytical, organizational and people skills.

Strong personal ethics and integrity. Convey a professional image of

honesty and concern for the needs of my Team Members and customers. Skilled

in providing courteous service to customers from diverse socioeconomic and

cultural backgrounds. Work well under pressure and deadlines. Highly

organized team-builder with strong leadership experience. Excellent

communicator seeking a challenging position with the opportunity for

growth.

Education and Credentials

Computer Skills:

E2 Account Management/Estimation, Unipoint, JobBoss, Die Matrix,

Microsoft Office (Outlook, Word, Excel & PowerPoint).

Expertise:

ISO 90XX, ISO 13485 (Medical) & Automotive NAAMS

Aerospace & Military Proficiency

Ship Manufacturing Development Certificate

Northwestern Technical Institute, Sturgeon Bay, WI

Graduated First in Class of 90 Students

Emphasis on Blueprint Reading, Mathematics, Welding & Cutting

2 Years Mechanical Design Training - University of Wisconsin, Green Bay, WI

Experience

Account Executive & Sales Estimator 3/2013 - 3/2014

Tempco Manufacturing, St Paul, MN

(Manufacturer of Metal Stamping & Fabrication)

( Improved relations of existing accounts.

( Developed new accounts via bidding on new, active parts.

( Resolved problems in new product development.

( Managed the expediting of new orders.

Engineering Estimator 10/2011 - 3/2013

Top Tool, Blaine, MN

(Manufacturer of Metal Micro Stamping)

( Prepared bids from simple compounds and stage tooling to

complex, high-end progressives exceeding $120,000.

( Part price assessment of materials exceeding gold in value such

as platinum, platinum Iridium, palladium, M35N, Niobium, Tantalum,

Elgiloy, MU Metal, various forms of Beryllium, Nickels, and

thickness of materials as thin as .0005", and tolerance requirements

as tight as .0005".

( Possess solid understanding of reclamation requirements.

( Expert at outsourcing various plating such as strip, selective

strip, reel-to-reel, fret construction, rack and precious metal

plating.

Sales Estimator 1990 - 2011

Bokers, Minneapolis, MN

(Manufacturer of Metal & Plastic Washers & Stamping)

( Managed major accounts generating $4.5 million in total annual

sales.

( Individual accounts ranged from $2,500 to $1+ million annually.

( Recognized for profitability of major accounts (95% achieved

"Excellent" rating with parts exceeding $100 per hour).

( Received Major Account Award: "Supplier of the Year - Barry

Controls" (Off-Road Automotive) (1994).

( Received Major Account Award: "Supplier of the Year - Stabilus"

(European Automotive)

- for zero defects & zero late orders (1994).

( Received Major Account Award: "Supplier of the Year - Husco

Mfg." (Automotive) - for zero defects & zero late orders (1994).

( Highest paid non-management company employee, recognized for

outstanding performance and profitability.

( Received frequent 200%+ annual raises for overall sales growth.

( Prepared bids and routing for shop production.

( Accurate sales estimation that yielded new account growth

regarding stamping and tooling.

( Directly involved in new product development.

( Coached new sales staff, resulting in account growth through

development of sales skills.

( Served as liaison for multiple problematic startups and company-

wide communication.

Sales Estimator 1989 - 1990

Northern Metal Specialty, Osceola, WI

(Manufacturer of Microwave Oven Components)

( Estimating and sales for new product development.

( Tracked orders through production and submission of progress

reports.

( Profitability of individual parts as well determining additional

unexpected costs due to failure of customer-supplied tooling.

( Company sold its production facility and the new owner filed

bankruptcy.

Head Draftsman 1980 - 1989

Four Corporation, DePere, WI

(Manufacturer of Pressure Vessels for the Pharmaceutical Industry)

( Maintained excellent quality control, with less than .002 %

average rejection rate.

( Recognized for achieving major quality turn-around on design and

job preparation of pressure vessels. Prior to my employment, the

Engineering Department had encountered 1 in 5 pressure vessels

needing rework due to engineering errors. By comparison, I achieved

a 98% average quality rating. I set a new company record by

designing and preparing 16 pressure vessels for production with zero

engineering defects.

( Engineer supervision of 2 Draftsman.

( Designed pressure vessels.

( Drafted blueprints.

( Performed advanced calculations.

( Maintained quality control and certification of vessels.

( Responsible for engineering, quality assurance and purchasing.

Loftsman 1978 - 1980

Bayship Building, Sturgeon Bay, WI

(Manufacturer of Large Tanker Ships)

( Laid out full-scale patterns for hull developments and

stiffening members.

( Developed stringers and stiffening members for structural

support.

( Prepare lists of materials.



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