Laytoria Dynell Griffin

*** ********** ******* *****

Apt 2D Cary, NC 27513

919-***-****

acetys@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Highly motivated and resourceful

Excellent oral and written communication skills

Troubleshooting, problem solving, and multitasking skills

Teachable

PROFESSIONAL EXPERIENCE

Cary Family Practice

Front Desk Receptionist/ Medical Assistant

Cary, NC

05/14 Present

• Welcome and greet patients and visitors in person. Answer a multi-line telephone.

• Register new patients in using Epic Software.

• Interview patients to obtain medical information history.

• Record patient vital signs weight and height.

• Show patients to examination room and prepare them for the physician.

• Explain treatments procedures, diets and physician instructions to patients.

• Perform EKG’s, INR’s, Urinalysis testing and lab work.

Phlebotomist/Donor Processor

Talecris

Raleigh, NC

08/11 - Present

• Perform vital checks including blood pressure, weight, temperature, and pulse

• Conduct pre-donation medical screening in accordance with established guidelines

• Determine hematocrit (HCT) and protein levels prior to visit donation.

• Evaluate the suitability of donors to undergo plasmapheresis prior to vein puncture

• Maintain accurate documentation of production records of donors

• Perform visual skin check prior to vein puncture in accordance to company and state guidelines

• Orientate, train, and evaluate new employees as directed by agency supervisor

Employment Specialist/Job Coach

RHA Howell

Raleigh, NC

06/10 -08/11

• Perform vital checks including blood pressure, weight, temperature, and pulse

• Worked one on one with adults with developmental disabilities achieve their career goals

• Helped clients establish financial stability by providing assistance with employability deficiencies

• Enhanced employability skills via mock interviews, problem solving, and improving

• Identified potential employment opportunities within community for clients

• Strengthened relationships towards people with disabilities and the community

• Assessed the job-readiness of individuals on a weekly basis

Income Maintenance Caseworker II

Department of Social Services

Durham, NC

12/03-04/08

• Managed a caseload of over 500 applicants from Durham County

• Determined program eligibility for food stamps and Medicaid according to agency guidelines

• Maintained proper proficiency rate intake and recertification records

• Verified client’s employment statuses and collateral references

• Scheduled routine appointments and recertification dates

• Promptly responded to client phone calls in a reasonable manor

EDUCATIONAL BACKGROUND

Certified Phlebotomist 12/09

JPD Research

Durham, NC

Certified Nursing Assistant 12/09

Durham Technical Community College

Durham, NC

References provided upon request

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