Jonathan J. Dillon

**** *** ****** **,

Humble, TX 77396

Cell: 832-***-****

Email: acetfk@r.postjobfree.com

COMCAST CABLE, Houston. TX 07/2010-present

Customer Account Executive

• Stays up-to-date with current and emerging communications and entertainment technologies for

both the Company and its competition.

• Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive

advantage.

• Maintains excellent oral and written communication skills, with demonstrated ability to

articulate relevant information and directions in an organized and concise manner.

• Promotes and recommends Comcast products and services based on a logical relationship to the

customer's needs and interests. Enters and confirms sales when appropriate.

• Interacts and communicates collaboratively within the sales group and other groups, as

appropriate, to provide a quality customer experience.

WAPT, Channel 16, ABC Affiliate, Jackson, MS 08/2008 – 05/2009

Assistant Sports Reporter Intern

• Prepared Friday Night Blitz high school football shows.

• Attended the game of the week every Friday focusing on commercial shots, and game features.

• Covered live sporting shots.

• Interviewed players, coaches, and spectators for comments and reactions providing live game

footage shots.

• Voiced and edited a live tape in the news truck preparing for the 11p.m. sports show in a timely

manner.

• Announced sport highlights and notable sports news from the various stadiums, while exciting

listeners by making the game into an exciting event.

• Broadcast live play-by-play commentary.

SODEXO, Clinton, MS 39056 09/2006 – 05/2009

Business Associate

• Served all guests and provided fast and efficient service of snacks and beverages in a courteous

manner providing excellent service to guests, ensuring level of service meets The Jazzman’s Café

standards.

• Welcome and advise guests on the food and drinks and appropriate combinations of food and

drinks and prepared drinks when necessary and completed side duty tasks as assigned.

• Operated shift by checking over all sections and making sure all tables are ready for the placement

of guests and left in presentable fashion.

HAMPTON INN, Clinton, MS 39056 06/2007 – 08/2008

Customer Associate

• Provided interior and exterior property services to the hotel as requested for better property asset

management.

• Responsible for purchasing equipment and supplies.

• Provided a healthy workplace, accurate information, and helpful resource assistance to all guests

visiting the hotel.

• Was knowledgeable in the procedures utilized in maintenance related crises providing

administrative support to the manager and guest operators.

• Recognized for implementing procedures used in the maintenance related crises; by providing

administrative support to the manager and guest operators.

• Property Operations Maintenance and Guest Assistance/Customer Service Operator

KCOH, Houston, TX 77004 05/2004 – 08/2004

05/2005 – 08/2005

Sports Announcer Intern

• Served as the sports broadcasting announcer highlighting the Houston Rockets, Houston Comets,

Houston Rockets, Houston Aeros, summer baseball and basketball leagues, and sports from

around the world on Sports Rap Monday through Friday.

• Assisted the sports commentator of KCOH Radio station.

• Attended the various games, processed a report and delivered the report next day.

EDUCATION

Mississippi College 05/2009

Bachelor of Science Degree in Mass Communications

Clinton, Mississippi

SUMMARY

Eight years of experience in the customer service

Five years of experience in retail

Two years of experience in the radio industry

Six years of experience in office assistance, mail room, and computer laboratory

Proficient knowledge of Microsoft Office and Internet

ACTIVITIES

Mississippi College, NCAA Division III Men's Basketball Team Aug. 2005 - 2007

• Received athletic scholarship

• Devoted 25+ hours per week to athletics while carrying full course load

• Gained valuable leadership and team-building experience

• 2005-06 American Southwest Champions 29-2 NCAA Sweet Sixteen

• 2006-07 American Southwest Champions 27-3 NCAA Sweet Sixteen

Contact this candidate