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Customer Service Manager

Location:
Salt Lake City, UT
Salary:
45,000
Posted:
July 01, 2014

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Resume:

Deniece Kanon

**** ****** **** ******,

West Jordan, UT 84081

801-***-**** C

acetea@r.postjobfree.com

Career Summary:

Results oriented Store Manager with both hands on and management expertise in all

aspects of retail. Proven team leader whose particular strengths include the ability to multi

task and consistently meet tight deadlines in a high performance environment. Proven

ability to recruit, develop, motivate and mentor staff. Expertise in P&L management,

annual audits, accounts payable and receivable, inventory, and budgeting/forecasting.

Skills:

Store Management Store Operations Leadership

Purchasing Critical Thinking People Development

Merchandise Planning Auditing Microsoft Excel, Word

Inventory Control Customer Service Budget/Forecast

P&L Management Problem Solving, Analytical

Experience:

Store Manager, xpedx Paper Store, Salt Lake City, Utah, 2006-2012

• Responsible for financial statements, sales and activity reports, and other performance

data to measure growth and goal achievement and to determine areas needing cost

reduction and store improvement.

• Direct and coordinate organization's financial and budget activities to fund operations,

maximize profits, ROI, and increase efficiency.

• Managed staff, preparing work schedules and assigning specific duties.

• Established and implemented departmental policies, goals, objectives, and procedures,

conferring with corporate and staff members as necessary.

• Determined staffing requirements, interviewed, hired and trained new employees.

• Planning and directing open house activities and sales promotions.

• Determined goods to be sold, and set prices, based on forecasts of customer demand.

• Responsible for purchasing, merchandising, and store resets.

• Direct and coordinate activities of businesses or departments concerned with the

production, pricing, sales, or distribution of products.

Store Manager, Home Fabric & Rugs, Midvale, Utah, 2013-2014

Retail District Manager, Tesoro, Salt Lake City, Utah, 1997-2006



Contact this candidate