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Customer Service Sales

Location:
United States
Posted:
July 01, 2014

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Resume:

RON JACKSON

**** ***** ***** **, **

Atlanta, GA 30327

404-***-****/ 347-***-****

aceta6@r.postjobfree.com

Objective

To grow with a company that will allow me to utilize my skills, while

learning new skills.

Education

Clark Atlanta University - Atlanta, Georgia

Bachelor of Arts: Mass Communication- Completed May 2003

State University of New York At Morrisville

Associates of Applied Science: Social Science- Completed May 2000

Work History

Episource- Medical Records technician Supervisor -01/2014 to present

(contracted PRN)

. Conducted Document auditing, record retrieval, Scanning,

Uploading Documents.

. Created daily worksheets, mileage & expense reports, Search

different EMR data bases

Dr. Santavicca & Associates Mental Health -Intake specialist/Admin- 02/2012

to 08/2013

. Patient registration, Scheduled appointments, testing,

Filing, Faxing, Photocopying.

. Provide Customer Service, Treatment plan coordinating,

create work flow spreadsheets

. Processed cash, Debit/credit card payments, Verified

insurance & Benefits.

. Answered & managed incoming & outgoing calls while

recording accurate messages

. Contact pharmacy to verify Rx is received, amount for

patients co pay and out of pocket expenses

Apria Healthcare- Account Manager- 01/2008 to 08/2010

. Exceeded monthly sales quotas by pursuing leads & creating

a prospect list.

. Built client relationships as the liaison between the

Client & sales teams.

. Knowledge of DME service & sales

. Analyzed & reported on customer activity, business trends &

areas of growth.

. Consulted with clients to resolve problems & provide

ongoing support.

Certus Healthcare at University of California- R.O.I. Supervisor-09/2004 to

05/2007

. Supervised Medical Records Release of information employee

. Conducted Quarterly performance & evaluations for

employees.

. Managed submission of employee Payroll, Sick day, Time off

& vacation request.

. Planned & conducted monthly staff trainings, team building

exercises & seminars.

SKILLS

Knowledge of CPT & ICD-9 Codes, Microsoft Excel, Power Point, Word,

people soft & various medical scheduling, inventory & tracking software.

Certified medical assistant, Certified Phlebotomist, Certified Para-

Legal, Knowledge of Medicaid & Medicare Insurance & pre certification.

References Furnish upon Request



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