Niko Kametas

**** **** ***** **. ****** Park, IL 60462 / 630-***-**** / acet88@r.postjobfree.com / http://www.linkedin.com/in/nikokametas/

Objective

To expand my knowledge from my academics and apply it within a large Cisco-based environment as a Network

Engineer.

Education

DePaul University / Chicago, IL

Master’s degree in Network Engineering and Management GPA: 3.26/4.0 Expected Graduation November 2014

Bachelor’s degree in Marketing: Sales and Leadership / Minor: Management Graduation Date June 2011

Technical Summary

Networking: Cisco IOS commands, OSPF, RIPv2, VLAN, DHCP, SNMP, STP, RSTP, MPLS, HSRP, EIGRP, BGP, SIP

Hardware: Cisco Catalyst 3550 Series Switches, Cisco 2600/2800 Routers

Operating Systems: Windows XP/7/8, CentOS 6 Linux, Mac OSX

Applications: MS Office Suite 2013, MS Visio

Certifications: Currently pursuing my CCNA Routing and Switching certification Expected July 2014

Academic Projects:

Performed class labs with OSPF, RIPv2, VLAN, STP, RSTP, MPLS, HSRP, EIGRP, BGP, SIP

Created physical and logical LAN/WAN network designs under IPv4 and IPv6

Mapped out horizontal cabling for an academic floor and purchased telecom room equipment

Created a telecommunications WAN, LAN, and Data Center proposal for a private trading company

Experience

Course Online Technician & Administrator / DePaul University / Chicago, IL August 2012 - Present

Provide prompt technical support to over 70 faculty members and maintain 35 classrooms in the College of Computing

Monitor classroom activity via CDM proprietary “Remote Monitoring and Administration System” to

ensure exemplary quality for online courses and seminars

Provide technical support via web chat, telephone, and email to faculty

Develop exceptional mentorship skills to help new hires become successful in the department

Lead Researcher / Gregory Laka & Company / Chicago, IL December 2011 - August 2012

Generated new candidates per client request through our company database

Updated client and candidate information within our company database

Used strategic Boolean searches to find candidates on job boards and social media sites

Hands-on mentorship with junior staff and provided assistance to the recruiters

Sales Intern / Champion Container Corporation / Elmhurst, IL October 2010 - May 2011

Cold called, prospected, and followed up with clients

Serviced current and new accounts with the organization

Created custom purchase orders and quotes for our customers

Successfully saved two customers 10% on total packaging costs

Customer Service Representative / Redbox / Downers Grove, IL September 2009 - February 2010

Delivered outstanding customer service across the United States over the phone

Collaborated with over 100 employees inside the call center

Updated customer information and provided promotional codes in our database

Reduced average call resolution time from five minutes to four minutes in one month

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