Ophthalmic March **** to

Instruments Current

Rancho Santa Margarita, CA Ophthalmic Technician Under moderate supervision, repair, calibrate, and maintain medical equipment, instrumentation, and support systems of moderate complexity used in healthcare delivery. Inspect, install, and perform inventory assessments and preventive maintenance of medical equipment. Assist medical and nursing staff in the use of equipment.

Duties include: Repair, install, maintain, calibrate, and inspect medical equipment and instrumentation, including life- support equipment. Perform preventive maintenance and electrical safety testing of clinical equipment, devices, and systems. Diagnose and correct system and equipment malfunctions. Maintain documentation on new equipment, inspections, and equipment repairs and failures. Assist with and evaluate third-party repairs. Provide technical assistance and instruction to personnel regarding equipment operation and maintenance. Review outcome of preventive maintenance actions and make recommendations to department staff concerning improvements. Provide mentoring to other biomedical equipment technicians. May assist senior biomedical engineering technicians or supervisor with in-service educational programs on use of equipment.

October 2005 to February 2011

Cox Communications Rancho Santa Margarita, CA Cable and Data Technician Daily duties include Installs, disconnects, reconnects, adds, changes, and troubleshoots video, telephony, and high-speed Internet services at customer locations. Educates customers regarding their existing and new services, promotes other Cox services, and proposes solutions to customer problems. Drives Company vehicle between office, warehouse, and work sites. Works outside on a customer's premises or within a customer s home. Works on regularly scheduled days as well as unscheduled days and beyond regular work hours, as required. Reports to a Field Service Supervisor. Follows all

Brandon Eck

30492 Via Estoril Laguna Niguel, Ca 92607 Home: 714-***-**** Cell: 714-***-**** aceswb@r.postjobfree.com

Seeking a job in the Biomedical Field. Experienced technician accustomed to handling repairs while being proficient and building relationships with the customers that we do business with. Committed to providing excellent service and contributing to company growth.

Mechanically inclined

Summary

Highlights

Certified to drive a forklift Excellent driving record Great at working in groups and with other co-workers Great people and personal skills

Experience

Company standard safety practices in the course of performing work activities. Takes whatever actions are required to deliver a great customer experience. Completes work to the highest quality standard in the most productive manner.

RESPONSIBILITIES 1. Prepares for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed. 2. Maintains company truck and other equipment per service requirements and safety guidelines. 3. Drives a company truck between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies. 4. Monitors Workforce Administration System (WFA) throughout the day for information regarding changes to work schedule and for information about current installation. 5. Communicates with dispatch (via WFA, radio, phone) for connection assistance, status on current install or new service requests. 6. Consults with supervisor and other technicians for advice and assistance as needed. 7. Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns. 8. Educates customers in the use of installed products. 9. Promotes Cox services to generate new accounts, service upgrades or additional services by explaining the advantages of additional products and services 10. Explains waivers, agreements, customer release forms. 11. Completes work order on paper or WFA in accordance with Company standards. 12. Ensures that customer completes invoice. Explains charges and billing procedures. May also collect money/payment from customer (local practices vary). 13. Cleans work area upon completion of job. 14. Participates in team meetings as scheduled. 15. Attends job-related training that may include initial training, refresher training, product and service updates. 16. Applies knowledge and skills acquired through follow-up training to the relevant aspects of their work activities. 17. Completes paperwork accurately, and reports and records work order status updates via WFA/ARU and/or Dispatch. 18. Follows procedures to deposit and close out batches (when applicable). 19. Works on regularly scheduled days as well as unscheduled days and beyond regular work hours due to customer or operational demands. 20. Installation: Installs, upgrades, and/or disconnects Cox broadband products and services including video, telephony, and HSI following prescribed procedures. Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters. 21. Troubleshooting: Attempts to identify and remedy sources of video, telephone, and HIS service or customer-perceived problems. 22. Works with alarms, low voltage electricity, and color-coded wires.

2006 Saddleback College Mission Viejo, ca, USA Health Sciences Associate of Science 2003 Aliso Niguel High School

Aliso Viejo, ca, USA General Education High School Diploma

Education