Administrative Assistant Manager
Resume:
Lanniece E. Jones
acesr9@r.postjobfree.com
Forestville, MD 20747
Professional Summary:
Highly motivated office administrator skilled in maintaining acute efficiency and organization as well as innovative in
analytical data processing. Proven ability to act as an office liaison. Strong written and verbal communication skills
with the ability to interact with employees and clients at all levels within the organization. Demonstrates skills in
maintaining an exceptional rate of productivity, accuracy, and efficiency while also meeting deadlines and deliverables
through multi-tasking and prioritization of assigned task. Effectively manages change and flexibility in a variety of
challenging environments.
Computer skills: Proficient in Microsoft Office Suite with a minimal typing speed of 65 WPM, Salesforce, Nexus
Payables, Evo, and Centre Charge
Professional Experience:
Regus- Client Services Representative
National Harbor, Maryland 10/2013-Current
• Communicates with corporate administrative personnel, clients, and service providers, in coordinating
services, deliverables, and meetings. Performs a lead role in compiling information for business unit or
project meetings.
• Serves as principal point of contact in responding to inquiries from internal and external
customers when supervisors are unavailable and implements positive resolutions to problems.
• Process daily, weekly and monthly reporting to ensure all jobs are completed as prescribed, and
all invoicing is processed in a timely fashion.
• Compiles budget data considering actual performance, verify expenditures and invoices. Review,
monitor, and analyze expenditures and explain variances.
• Performs complex administrative projects and participates as a team member on highly complex
projects.
• Receives, screen, and directs calls while fielding questions from internal and external callers.
• Prepares and delivers documents including outside counsel engagement letters and packages.
CarrWorkplaces- Client Services Manager
Washington, DC 02/2012-8/2013
• Recommended, interpreted, and implemented company and internal administrative policies and procedures.
Lanniece E. Jones
acesr9@r.postjobfree.com
6131 Hil Mar Drive
Forestville, MD 20747
• Performed varied administrative functions within the company or on a project to advance the work of the
group.
• Conducted research, scheduled and planned activities, coordinated and prepared deliverables and
communications, and provided training support.
• Proficiently oversaw center budget, account management (payable, receivable, invoicing).
• Served as a liaison for clients with outsourced information technology group and Building Management.
• Responsible for developing, organizing, and maintaining confidential filing system on all staff and clients.
• Made travel arrangements for office clients to include transportation, rental car, and hotel reservations.
Lawrence A. Jones & Sons Funeral Chapel- Executive Administrative Assistant
St. Louis MO 07/2010- 02/2012
• Provided executive level administrative support to the CEO, Vice President, and General Manager.
• Maintain the CEO’s calendar and scheduled bi weekly appointments.
• Complied and analyzed pertinent data for conducting research and prepared management reports, essential
correspondences, and record files while adhering to company’s confidentiality policy.
• Prepared correspondences, memos, letters, financial statements and legal documents, using word processing,
spreadsheets, database, and presentation software.
• Responsible for transcription as well as revising, organizing, and gathering needed information.
• Responsible for submitting quarterly matrix on company’s growth.
Young Men’s Christian Association (YMCA) - Site Director
St. Louis, MO 07/2010- 07/2011
Chesapeake, VA 09/2004- 07/2007
• Implemented site action and vision plan resulting in an increase in membership and employee morale.
• Provided administrative support, including but not limited to managing monthly calendars and outline, phone
coverage, scheduling appointments, and editing various documentation for accuracy.
• Received and controlled incoming materials, routing them to appropriate personnel for action.
• Procured inventory of office supplies needed for department.
Lanniece E. Jones
acesr9@r.postjobfree.com
6131 Hil Mar Drive
Forestville, MD 20747
Education:
Bowie State University, Bowie, MD
Master of Public Administration
Expected Graduation May 2016
Howard University, Washington D.C.
Bachelor of Arts Degree May 2010
Major: Political Science \ Minor: Sociology
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