Rodney W Dunston

**** ****** **** ***, ***** Mountain GA

770-***-**** r acesoj@r.postjobfree.com

Talented technical Project Manager with over 10 years of demonstrated expertise completing

m ultiple complex projects on time and within budget

SUMMARY OF QUALIFICATIONS

• Adept at overseeing all facets of project lifecycle, including initiation and planning; change, risk,

quality, and issue management; guiding cross-functional teams; and managing budgets and

schedules.

• Outstanding communication skills, both verbal and written. Able to successfully build strong

working relationships with coworkers and clientele, while ensuring cooperation among company

departments. Communicates effectively with Executives as well as Engineers.

• Excellent multitasker, able to efficiently plan and prioritize projects

• Strong technical and business management skills

EXPERIENCE

Technical Project Manager, Global HPIT PMO June 2011-June 2014

Hewlett Packard Company, Alpharetta GA

• Managed the development and implementation of Call Center infrastructure projects to meet

business process initiatives, process improvement and product launches

• Conducted risk assessments, facilitated communication across operational groups and ensured

compliance with the defined process. Developed detailed project schedules, project estimates,

resource plans, and status reports to facilitate on time and within budget deliverables

• Tracked key project milestones and adjust project plans and resources to meet needs of

customers.

• Conducted regular status meeting and stakeholder updates to review project activities and manage

prioritization procedures

• Evaluated the impacts and risks of change orders to optimize project outcomes and their impacts

to the project and company business.

Owner/Project Manager Mar 2009- Mar 2011

Telephone Equipment Supply Stone Mountain GA

• Managed the development and implementation of fiber outside plant installation projects

• Analyzed existing project management methods to promote effective operations through

standardization, improvement, simplification or discontinuance

• Measured progress toward goals and revise project objectives while documenting applied change

control procedures.

Project Manager Jul 2006 - Feb 2009

AT&T Inc. Atlanta GA

• Managed Global Voice and Date infrastructure projects for Multinational Corporate customers.

• Conducted weekly status meetings with the customer care departments, sales teams and

customers to ensure on time and within budget project completions and manage

customer/stakeholders Expectations. Authored distribution order processing, installation,

performance and timeline information to all customer contacts and stakeholders on a weekly

basis.

Inside Sales Hybrid Account Manager Apr 2004 – J un 2 006

AT&T Inc. - Atlanta, GA

• Point of contact for customers in assigned territory. Responsible for contract renewals, and

generating net new monthly revenue of $5,000 from the assigned base.

• Marketed Managed Internet Services, Point to Point circuits, Frame Relay, MPLS, PRIs, BRIs,

Ethernet Access, T1.5 access, DS3 access, LD, Local, Mobility, PBX equipment, Hosting

Services and Network Design and Implementation services.

Regional Technical Consultant Jun 2000 – Nov 2002

Trivergent Communications - Atlanta, GA

• Accompanied Sales Executives on Sales calls providing technical expertise to assist in customer

attainment.

• Provided presale and post-sale technical expertise to customers and Sales Executives. Conducted

weekly training sessions with sales force regarding technical specifications of product line, with

emphasis on compatibility with customer premise equipment they may encounter at customer

sites.

• Provide weekly status reports of activity to upper management

Dedicated Hosting Account Executive J an 2000 - June 2000

AT&T - Atlanta, GA

• Marketed ATT Dedicated and Co-location Hosting services to a nationwide customer base,

encompassing the highest level of reliability, availability and scalability and performance needed

to fulfill customer’s web hosting needs.

• Provided Compaq, NT and SUN hardware for Solaris (UNIX) platforms. Offered local load

balancing, geographical load balancing and backend connectivity in addition to backup and

restore services.

Project Manager Jan 1999 - Dec 1999

AT&T – Atlanta GA

• Project Managed Voice and Date infrastructure projects on a worldwide basis for Multinational

Corporate customers.

• Used TIRKS to manage the process flow and progress of the requested installations

• Served as the point of contact for customers and assisted DNAE’s with technical questions to

facilitate successful agreement completion. Developed training curriculum online sales force.

• Trained fellow Customer Project Managers in the use of AT&T order and provisioning systems.

D ata Network Account Executive Jan 1995 – Jan 1999

AT&T – Atlanta GA

• Marketed AT&T data solutions to nationwide customer base

• AT&T Gold Club winner 1997 & 1998

EDUCATION

Project Management Institute Feb 2011

• Project Management Professional Certification (PMP)

Contact this candidate