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Customer Service High School

Location:
Henderson, NV
Posted:
June 30, 2014

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Resume:

Megan Moore

Henderson, NC

acesmr@r.postjobfree.com - 252-***-****

To obtain a position with a stable company that is both rewarding and challenging, with room for growth.

WORK EXPERIENCE

RF Picker Packer

Prologistix - Raleigh, NC

Responsibilities

Log into RF Scanner, sort order in scanner, print labels to be picked. Select and fills customer's orders for

shipment. Fill order by picking the correct number and product type, pack boxes for shipment and transport

pallet to correct shipping locations with accurate tag and store number.

Cashier

Wal-Mart stores Inc - Louisburg, NC - March 2014 to April 2014

Enters purchases into cash register to calculate total purchase price. Completes check and bankcard

transactions according to established procedure. Counts money, gives change and issues receipt for funds

received. Assists customers in locating specific items. Keeps register area neat and stocked with necessary

supplies. Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed

in an orderly manner.

Kits Specialist/ Inventory Clerk

CORPORATE EXPRESS/ STAPLES - Henderson, NC - January 2007 to July 2013

Process kits for major customers, including keying, labeling and performing quality checks per customer

specifications. Provide reports and spreadsheets to customers as requested by using Microsoft Word and

Excel. Prepare orders to ship via FedEx, UPS or local truck route.

Maintain and file records, provide tracking, resolving issues or demands as they may arise, backup in the

absence of Departmental Lead.

Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies

in stock and posts totals to inventory records, manually or using RF gun.

Verify clerical computations against physical count of stock and adjusts errors in computation or count, or

investigates and reports reasons for discrepancies.

Run and print count books, create count bags for annual physical inventory. Input counts into system during

physical inventory, provide discrepancy sheets for re-counts.

Provided back-up and relief for administrative assistant when needed. Duties included answering, screening

and transferring incoming calls. Make copies, send faxes and mail. Greeting and sign in visitors. Assist in setup

of orientation and new hire packets, and company event planning.

Production Lead

CORPORATE EXPRESS/ STAPLES - Henderson, NC - January 2002 to December 2006

Responsibilities

Responsible for processing the daily orders via WMS software, assigning load groups, correcting invalid routes,

tagging all special handling orders, printing orders to be picked, file report with total number of orders processed

daily.

Accomplishments

I was able to implement a quicker method of printing the labels that allowed the workflow to run smoother

and faster. This allowed the orders to be put on out the floor in a more timely method according to the area

they were picked out of.

Skills Used

Multitasking,prioritizing, and problem solving

Picker/Floater/Quality Controller

CORPORATE EXPRESS/ STAPLES - Henderson, NC - February 2000 to January 2002

pick orders, labeling cartons, restocking products. Assuring items and quantities are correct with no damages.

Creeler

BURLINGTON INDUSTRIES - Oxford, NC - March 1999 to February 2000

Removal empty spindles, clean and dust frames and replace with new spindle.

Department Manager

ROSES - Henderson, NC - January 1996 to March 1999

Maintain inventory on sales floor by assuring shelves were stocked, and department was presentable, assisting

customer when needed. Also, assisted with check out and processing of layaway orders.

EDUCATION

Associates in Information Technology

University of Phoenix

August 2012

High School Diploma

Northern Vance High School - Henderson, NC

1997

SKILLS

Proficient in Microsoft Excel, Word, and Powerpoint. Excellent customer service skills. Great ability to handle

multiple tasks, prioritize, organize and problem solve. Trained and certified to operate power equipment. .



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