Susan M. Koenig

Tel: 727-***-****

E-mail: acesm4@r.postjobfree.com

Summary

Senior ABA Certified Paralegal with 29 years of experience specializing in commercial

and residential real estate transactional law, corporate law, investment law, criminal

defense and insurance defense litigation, commercial litigation, personal injury, short

sales and bankruptcy.

Computer Experience

Federal Court CM/ECF Document Management System including PACER, Microsoft

Office, Summation, Concordance, Relativity, Timeslips, Adobe Acrobat PDF, Internet

Explorer, Westlaw, and Choice Point Auto Track XP system, Pro Law, Sony Digital Voice

Editor, Best Case, PLGL, Cerner.

Work Experience

April 2013- Present BANNER HEALTH, Phoenix, AZ

Banner Health Corporate – Risk Management- Litigation Discovery Management

Specialist

• Assist counsel with compilation of documents associated with the discovery

process.

• Assist counsel with preparation of pleadings and draft responses to discovery for

attorney review.

• Gather, organize, index records related to the litigation matter.

• Attend various meetings related to litigation including Answer, Initial Disclosure

and Pre-mediation meetings

• Attend mediation in litigation matters.

• Communicate with Banner staff system wide and opposing counsel.

• Coordinate and attend on-site meetings at various Banner hospitals.

• Assist with all aspects of trial preparation.

August 2012- Present BANNER HEALTH, Phoenix, AZ

Banner Health Corporate – Risk Management- Litigation Discovery Specialist

• Assist Risk Management Nurse Consultants in various areas of Risk Management.

• Review legal documents and Subpoenas from various Boards to include

AZSBON, AZ Medical Board, AZ Board of Behavioral Health Examiners, etc.

Review and redact the requested records using ADOBE ACROBAT X PRO

electronically and burn same to CD to comply with the Subpoena.

• Review ROI matters and Subpoenas from various HIMS Departments within

Banner Health for medical records. Communicate with HIMS personnel

regarding whether HIPAA authorization or subpoena is compliant. If ROI is

deficient, advise necessary information needed for compliance.

• Review and assist in criminal Subpoena compliance. Review Court Venue

dockets to include both State and Federal Courts via Online State Court websites

and Federal Court PACER site. Review Cerner for information of victim injuries if

applicable. Assist in engaging outside counsel to represent Banner employees if

applicable. Communicate with Subpoena recipients. Collaborate and coordinate

in assisting to obtain employee contact information for outside counsel. Request

physician contracts to determine if Banner employed. Assist in providing outside

counsel Subpoenas served upon employees, Cerner medical records, physician

contracts and any other relevant information related to the criminal matter.

• Assist in the multi-site online reporting to MEDSUN in connection with the Safe

Medical Device Act for Banner Health. Telephonic and email communication with

both the FDA and the manufacturers of medical equipment. Review and respond

to questions from the FDA and the manufacturers related to the MEDSUN online

report after communicating with the specific Banner facility contacts. Travel to

and from Banner facilities to monitor the manufacturer visits to view equipment

reported to MEDSUN.

• Travel to and from and attend SMDA West Coast Regional Conference for

education purposes on behalf of Banner Health.

• Assist in writing, creating and performing in Banner Health educational videos

related to Safe Medical Device Act reporting along with colleagues.

• Future plans to develop education for Banner employees as part of the SMDA

reporting team.

• Research medical records in Cerner Millenium to assist Risk Management staff.

• Communicate with Banner Health employees, outside counsel retained by

Banner Health, law firms, Court personnel, FDA, medical equipment

manufacturers, various AZ Board personnel and others in conjunction with

Banner Health business matters.

• Communicate with and advised by Banner Corporate Legal department for

various matters.

• Assist in various employee related matters ie., compile Phoenix Police

Department Embezzlement Reporting Packet.

• Assist Nurse Consultants in claims matters.

• Perform various research projects department wide.

• Assist in setting up PLGL& Bulk files and scan notes into same department wide.

• Assist in answering telephones department wide when necessary.

• Attend staff conferences, meetings, presentations and webinars.

• Conduct social media internet searches for risk management matters.

• Co-facilitator for Violence in the Workplace.

• Special Projects and Standard of Care Surveys.

• Orient new employees to the department.

• Performance of other duties as assigned ie., research SMDA reporting data and

participate in presentation re: same for Corporate risk management.

February 2011-August 2012 – BARAGA MEDICAL CONSULTANTS, INC., Phoenix,

AZ

Banner Health Corporate – Risk Management- Contract Paralegal

• Assist Risk Management Nurse Consultants in various areas of Risk Management.

• Review legal documents and Subpoenas from various Boards to include

AZSBON, AZ Medical Board, AZ Board of Behavioral Health Examiners, etc.

Review and redact the requested records using ADOBE ACROBAT X PRO

electronically and burn same to CD to comply with the Subpoena.

• Review ROI matters and Subpoenas from various HIMS Departments within

Banner Health for medical records. Communicate with HIMS personnel

regarding whether HIPAA authorization or subpoena is compliant. If ROI is

deficient, advise necessary information needed for compliance.

• Review and assist in criminal Subpoena compliance. Review Court Venue

dockets to include both State and Federal Courts via Online State Court websites

and Federal Court PACER site. Review Cerner for information of victim injuries if

applicable. Assist in engaging outside counsel to represent Banner employees if

applicable. Communicate with Subpoena recipients. Collaborate and coordinate

in assisting to obtain employee contact information for outside counsel. Request

physician contracts to determine if Banner employed. Assist in providing outside

counsel Subpoenas served upon employees, Cerner medical records, physician

contracts and any other relevant information related to the criminal matter.

• Assist in the multi-site online reporting to MEDSUN in connection with the Safe

Medical Device Act for Banner Health. Telephonic and email communication with

both the FDA and the manufacturers of medical equipment. Review and respond

to questions from the FDA and the manufacturers related to the MEDSUN online

report after communicating with the specific Banner facility contacts. Travel to

and from Banner facilities to monitor the manufacturer visits to view equipment

reported to MEDSUN.

• Travel to and from and attend SMDA West Coast Regional Conference for

education purposes on behalf of Banner Health.

• Assist in writing, creating and performing in Banner Health educational videos

related to Safe Medical Device Act reporting along with colleagues.

• Future plans to develop education for Banner employees as part of the SMDA

reporting team.

• Research medical records in Cerner Millenium to assist Risk Management staff.

• Communicate with Banner Health employees, outside counsel retained by

Banner Health, law firms, Court personnel, FDA, medical equipment

manufacturers, various AZ Board personnel and others in conjunction with

Banner Health business matters.

• Communicate with and advised by Banner Corporate Legal department for

various matters.

• Assist in various employee related matters ie., compile Phoenix Police

Department Embezzlement Reporting Packet.

• Assist Nurse Consultants in claims matters.

• Perform various research projects department wide.

• Assist in setting up PLGL& Bulk files and scan notes into same department wide.

• Assist in answering telephones department wide when necessary.

• Attend staff conferences, meetings, presentations and webinars.

• Conduct social media internet searches for risk management matters.

• Co-facilitator for Violence in the Workplace.

• Special Projects and Standard of Care Surveys.

• Performance of other duties as assigned ie., research SMDA reporting data and

participate in presentation re: same for Corporate risk management.

June 2010 – November 2010 – AIM HIRE STAFFING, Phoenix, AZ

Coppersmith, Schermer, Brockelman

Certified Paralegal – Litigation

• Assist counsel for a client on a voluminous Relativity electronic discovery project

in preparation for trial.

May 2009-January 2010- BOATES & CRUMP, PLLC, Phoenix, AZ

Certified Paralegal - Multiple Areas of Law

• Assist counsel with compilation of documents related to the discovery and disclosure

process in commercial litigation matters.

• Assist in all phases of litigation and trial preparation in commercial litigation matters.

• Assist counsel with the processing of short sale transactions through assisting

clients, realtors and communicating with lenders.

• Assist counsel with the processing of bankruptcy transactions through assisting

clients and communicating with bankruptcy trustees.

• Assist counsel with medical malpractice and personal injury matters through

assisting clients and communicating with medical providers and insurance carriers

and their defense counsel.

July 2008- November 2008 - THE MORTON GROUP, Phoenix, AZ

Bowman & Brooke

Certified Paralegal - Product Liability Defense Litigation

Assist counsel for an international client on a voluminous summation project in

connection with products liability and in preparation for trial.

2002 – April 15, 2008 - KURPIERS LAW FIRM, Tampa, FL

Certified Paralegal-(Civil Rights, State and Federal Criminal Defense Litigation)

Recruited to assist Mr. Kurpiers (a former Capital Partner at Ullman Kurpiers Bursa and

Ragano) to establish his new practice. Job descriptions include:

• Assist counsel with compilation of documents associated with the discovery process.

• Assist counsel with preparation of pleadings and draft responses to discovery for

attorney review.

• Assist counsel with drafting and filing various court pleadings.

• Gather, organize, index records related to the litigation.

• Coordinate appearance of trial witnesses, experts, etc.

• Communicate with courts, clients, and opposing counsel.

• Assist with all aspects of trial preparation.

2002 - ULLMAN KURPIERS BURSA RAGANO, Tampa, FL

Certified Litigation Paralegal- (Nursing Home Insurance Defense Litigation)

Ms. Ullman was a former Capital Partner and Head of the Nursing Home Litigation

Department at Hinshaw & Culbertson and founded her own law firm. The entire Nursing

Home Litigation staff consisting of attorneys, nurse paralegals, paralegals and legal

assistants, including myself, joined Ms. Ullman in her new endeavor.

• Coordinate with client to receive all nursing home related documents including medical

charts of residents, administration file, staffing records, sign in sheets, and corporate

manuals, etc.

• Ensure safekeeping of the original resident charts and arrange for copy service to

make multiple working copies.

• Assist attorneys and nurse paralegals review, organize, and index working copies of

all records received from client.

• Assist counsel with the review and compilation of responsive discovery documents

during the pre-suit and lawsuit process.

• Order all other non-party records and organize same.

• Track all personnel who had contact with residents in the facilities.

• Prepare an Excel spreadsheet and of all the parties who provided medical treatment

to resident inclusive.

• Conduct on-site visits to nursing homes to meet with staff and gather additional

records, and notarize documents.

• Assist counsel with arranging on-site visits to nursing homes to conduct recorded

statements of staff who treated residents by contacting necessary administrative

personnel.

• Assist counsel during the on-site visits to ensure a smooth transition involving the

recorded statements and interview process.

• Conduct search for witnesses and verify their current contact information by running

National Comprehensive Reports.

• Contact independent witnesses such as Hospice employees and ombudsmen, etc.

• Assist counsel with witness preparation for depositions.

• Prepare for including but not limited to attending trial board-up meetings and mock

trials.

• Prepare for and attendance all trial related matters.

2001-2002 - HINSHAW & CULBERTSON, Tampa, FL

Certified Litigation Paralegal- (Nursing Home Insurance Defense Litigation)

• Coordinate with client to receive all nursing home related documents including medical

charts of residents, administration file, staffing records, sign in sheets, and corporate

manuals, etc.

• Ensure safekeeping of the original resident charts and arrange for copy service to

make multiple working copies.

• Assist attorneys and nurse paralegals review, organize, and index working copies of

all records received from client.

• Assist counsel with the review and compilation of responsive discovery documents

during the pre-suit and lawsuit process.

• Order all other non-party records and organize same.

• Track all personnel who had contact with residents in the facilities.

• Prepare an Excel spreadsheet and of all the parties who provided medical treatment

to resident inclusive.

• Conduct on-site visits to nursing homes to meet with staff and gather additional

records, and notarize documents.

• Assist counsel with arranging on-site visits to nursing homes to conduct recorded

statements of staff who treated residents by contacting necessary administrative

personnel.

• Assist counsel during the on-site visits to ensure a smooth transition involving the

recorded statements and interview process.

• Conduct search for witnesses and verify their current contact information by running

National Comprehensive Reports.

• Contact independent witnesses such as Hospice employees and ombudsmen, etc.

• Assist counsel with witness preparation for depositions.

2000-2001 - KEYSTONE TITLE AGENCY, Port Richey, FL

Loan Closer for Title Insurance Agency

• Creates a file with the completed and fully executed purchase and sales agreement

and/or lenders instructions.

• Orders a commitment for title insurance.

• Orders all necessary payoff statements.

• Satisfies all requirements to clear the title.

• Prepares all necessary documents to transfer title.

• Prepares closing statement.

• Reviews and explains all closing documents to applicable parties.

• Obtains all necessary signatures, funds and documents to close the transaction.

• Records and delivers all necessary documents.

• Disburses the funds according to the parties and /or lender instructions.

• Issues policy insuring title defects, liens and encumbrances existing as of the date of

the policy.

1997- 2000, ALLSTATE INSURANCE COMPANY, Northbrook, IL

Senior Legal Assistant-Investment Law Division, Corporate Headquarters

• Coordinate very high volume commercial loan transactions through application,

commitment and closing along with in-house and local counsel, client and

correspondent’s closing coordinator.

• Prepare Loan closing checklists-deal specific to the loan commitment.

• Engage and work with local counsel in the state where the property was located.

• Review and facilitate due diligence deliveries.

• Review leases, estoppel agreements, and subordination, non-disturbance and

attornment agreements in conjunction with rent rolls.

• Title and survey matters.

• Review draft loan documents, amendments and final loan documents.

• Route all pre and post closing documents for execution.

• Prepare wire transfers.

• Post closing audit of loan files, safekeeping of notes.

1994-1997 - FEDERAL FINANCIAL COMPANY, Highland Park, IL Paralegal

• Assisted in house and outside counsel with the collection process on non-performing

assets purchased from the Resolution Trust Company.

• Coordinate the marketing, listing and sale of a caseload of Real Estate Owned

Properties throughout the country by working with local realtors and local counsel.

1990-1994 - GREAT WESTERN BANK, Schaumburg, IL

Residential Mortgage Loan Underwriter/Assistant Manager

Midwest Regional Headquarters of a California Bank

• Worked as an underwriter in a full funding district loan office where the loan officers

brought mortgage applications in house through working with local realtors and the

loans were processed, underwritten, closed and funded in-house.

• Underwriting signing authority to make mortgage commitments for loans up to

$ 150,000.00.

• Review of credit reports, appraisals, income and assets along with title commitments

and purchase agreements for residential mortgages.

• Assisted with the on-site training of newly hired loan officers as to loan products,

including adjustable rate mortgages and underwriting procedures.

• Fully underwrote applicants for pre-qualification certificates to assist in the home

buying process.

• Attended an appraisal class for the knowledge of property valuations.

• Hosted and attended numerous realtor conventions.

• Travel with and assist loan officers to visit real estate offices and conduct loan

presentations and training.

1987- 2000 Sale of Business KOENIG & KOENIG INSURANCE, Schaumburg, IL

• Assisted with the daily operations of a third generation family owned Independent

Insurance Agency.

• Assisted with the processing of new insurance applications.

• Processed automobile, property and casualty insurance renewal policies.

• Ordered Motor Vehicle Records (MVR).

• Handled claims for clients including contacting insurance companies representatives,

underwriters.

• Handled all accounts receivable and payable.

1985-1987 SEARS MORTGAGE SECURITIES CORPORATION, Schaumburg, IL

Residential Mortgage Loan Underwriter

• Residential mortgage underwriter in a whole-sale securities environment.

• Review loan packages received from both correspondent and conduit lenders and had

underwriting authority up to $ 150,000.00.

• Very high volume transactional environment.

1983-1985 GILLDORN MORTGAGE, Schaumburg, IL

• Assisted in the foreclosure section of the mortgage company and maintained a case

load of properties to conduct loss mitigation procedures.

• Assist local counsel throughout the country to facilitate the foreclosure process.

• Transferred to residential lending to learn the loan origination, closing and underwriting

process.

• Promoted to residential underwriter to review loan packages for commitment and

closing.

Education

1985 - Roosevelt University, Chicago, IL

• American Bar Approved Certified Paralegal.

• Real Estate, Litigation, Foreclosure, Bankruptcy, Estates, Wills & Trusts, Criminal and

Civil Litigation.

1983 - Lake Forest College, Lake Forest, IL

• Bachelor of Arts, Double Major in Politics & International Relations

• Minor in French

Member : Arizona Paralegal Association

Arizona Notary Public

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