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Customer Service Manager

Location:
United States
Posted:
June 30, 2014

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Resume:

DONOVAN TENNARD

***** **** **** ***** #**, Houston, Texas, 77067 • 832-***-**** • acesjn@r.postjobfree.com

OBJECTIVE

To find a company and position with long term ambitions and possibility for advancement. A place where i can utilize and better my skills while contributing to it customers' satisfaction and the company's success.

Skills:

* Computer hard ware and software savvy

* Customer Service

* Entry Level Management

* Hotel Auditing

* Shipping & Receiving

* Sales

Work Experience:

Global Parking Operations February 2013 - Present

Valet Supervisor

Provide professional and courteous customer service for valet parking for residents. Greeted guest and resident, assured vehicle safety and returned vehicles in a timely manner. Operate 2-way radio manage car flow answer phone chronologically arrange resident keys with assigned spot.

Hewitt Packard May 2013 - December 2013

Materials Handler/ Builder

Responsible for performing varied and general tasks involved in manufacturing process. Responsibilities include assisting supervisory and non-supervisory employees with various tasks. These tasks may include, but are not limited to, basic manufacture, assembly, installation or processing of components, subsystems or systems, operation of basic hand tools, operation of assigned production/manufacturing machinery, compiling data for reports, assisting with daily collection of production statistics, scheduling work for designated area of operation, perform routine operating maintenance on one or more types of equipment, assisting new employees, work with other work units/departments, both internal and possibly external to the company. May be responsible for customer design programs and software utilization

Food City June 2011 - March 2013

Receiver/ Dairy Manager/ Stocker

Responsible for all functions and paperwork relating to receiving also operate machinery including baler, compactor, and forklift. Maximize sales potential through effective and proper procedures for receiving all products entering the store including verifying actual product against packing slips, confirming product integrity, and checking product temperatures as needed. Initial and code invoices, log invoices, and distribute to appropriate departments maintain cleanliness of receiving area including loading dock and trash areas.

Dispatch Ryder January 2011 - May 2011

Courier

Responsible for distributing packages, documents or requesting payment for institutions, businesses, government agencies, and individuals.

Baymont Inn & Suites February 2008 - June 2010

Night Auditor/ Front Desk Clerk

Perform closing of day scenarios for the hotel Front Office, handle cash register, guest relations, clerical and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts, dropping night deposit; running and distributing daily reports.

Academic Certifications & Education:

Junior, Psychology, Present

Texas Southern University, Class A Master Barber, 2010

Trends Barber College

References:

Hugo Alvarado

Food City

General Manager

281-***-****

Shannon Scurlock

Conoco Phillips

Senior Process Operating Technician

832-***-****

Donnie Wilson

Lord of the Streets Episcopal Church

Director

832-***-****



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