Customer Service Medical Assistant
Resume:
Jillian Lawyer
Middletown PA, 17057
acesjk@r.postjobfree.com
Summary of Qualifications:
o Graduated from an Accredited Medical Assistant Program
o Certified in CPR and First Aid
o Highly skilled in working with children with varied handicapped conditions
o Special Needs Aide
o Microsoft office and PowerPoint proficiency
o Words per minute: 53
o Active Volunteer
Education:
Kaplan Career Institute, Harrisburg PA
o Medical Assistant Program: May 2013- January 2014
Externship:
Renaissance Healthcare of Hershey (Doctors Office)
o Clinical- Venipuncture, injections, EKG, urinalysis, hemoccults, vital signs, roomed
patients, and capillary puncture
o Front Office- Checked in/out, answered phones, scheduled appointments, copayments,
scanned documents, reminder phone calls, and insurance registration
o Worked with Medent program
Experience:
Pinnacle Health Capital Region Vein Center
April 2014- Present
Medical Assistant/ Receptionist
Clinical -
o Assist in minor surgeries of the varicose veins and spider veins
o Vital signs
o Measuring legs for compression stockings
o Updating medications and immunizations
o Wound care (Bandaging and cleaning)
o Rechecks on patient’s leg(s) after surgery
o Applying bandages after surgery
o Calling in prescription medication after doctors orders
o Maintaining a clean and safe environment for all patients
o Assisting patients to their car as needed
Front Office -
o Check in/Check out
o Scheduling all appointments
o Registering patients for procedures
o Greeting patients
o Reviewing consent forms for surgery
o Assisting geriatric patients as needed
o Reminder phone calls
o Answer questions about upcoming surgeries
o Reviewing information on medications
o Providing excellent customer service
o Working with Medent and Sorian Financials
United Cerebral Palsy
June 2013- Present
In-home Aide -
o Working with children/adults with varied disabilities
Giving oral medications and medications through a gastrointestinal tube
o
Maintaining a clean and safe home environment
o
o Working on education tasks designed on individual basis, and implementing special-
education methods, (reinforcing eating skills, problem solving and decision making)
Community Service and Volunteerism:
Speaking For Ourselves
July 2013- Present
Administrative Assistant -
Disabilities group standing up for themselves, for their rights in group homes
o Help manage paper work and group events
o Mange all group meetings, planning and creating games and interactive power points on
a certain topic including, professionalism, bullying, job skills, interviewing skills, and
their rights in a group home
Ronald McDonald House
Every September
Volunteer -
o Prepared food for all families and maintained a clean eating area
o Donate food items
o Greet families and preform miscellaneous tasks such as pouring drinks, grilling burgers,
restocking snacks, supervise children as needed
Contact this candidate