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Customer Service Marketing

Location:
Altamonte Springs, FL
Posted:
June 30, 2014

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Resume:

ALYSSA MCKNIGHT

813-***-****

acesh6@r.postjobfree.com

**** ***** ***** ***** **., Apt. 2201

Decatur, GA 30033

EDUCATION

Florida State University, Tallahassee, FL

. Bachelor of Science, Marketing, April 2012

. GPA 3.00

WORK EXPERIENCE

Chili's Grill & Bar, Tallahassee, FL 11/12-

present

To-Go Specialist

. Transact food and drink orders at POS in person and

by phone

. Suggestively sell drinks, appetizers, entrees and

desserts

. Pack TOGO and catering orders

. Responsible for accurate cash handling

Florida Department of Agriculture and Consumer Services, Tallahassee, FL

07/12-present

Marketing Specialist

. Work with the development of promotional items and

maintain inventory

. Assist marketing staff in the development, planning

and implementation of special projects and marketing

initiatives, including trade events, marketing

literature, and informational materials

. Assist marketing staff with social media awareness,

including Facebook, Twitter, Pinterest, WordPress,

and a bi-annual magazine

. Coordinate tasks related to budgets, invoices and

purchase orders

. Corresponds information with outside contacts for

program or event management

. Assist Marketing staff to help promote the Fresh From

Florida brand to Florida consumers

. Additional administrative work as required

Sunshine Savings Bank, Tallahassee, FL 06/11-

07/12

Teller

. Maintained and balanced a cash drawer of up to

$20,000

. Identified customer needs and goals, and made product

suggestions

. Provided excellent customer service

. Processed customer transactions including deposits

and withdrawals

World Ballet, Inc., Tallahassee, FL

09/10-04/11

Marketing and Fundraising Coordinator (Internship)

. Contacted sponsors for events and donations to the

company

. Managed and coordinated events with assistance from

the Director

. Assisted with the bi-annual silent auction fundraiser

. Assisted with logos, branding, flyers and signage

VOLUNTEER EXPERIENCE 08/08-04/11

Best Buddies

Secretary/Treasurer - Best Buddies is a non-profit 501 (3) organization

dedicated to establishing a global volunteer movement that creates

opportunities for one-to-one friendships, integrated employment and

leadership development for people with intellectual and developmental

disabilities (IDD).

. Prepared budget and finance reports for the fiscal year

. Wrote grant and donation requests to help fund the organization

. Planned events and fundraisers to bring awareness to the Tallahassee

community

. Planned meeting agendas and prepared minutes for meetings

SKILLS

. Proficient in MS Office Word/Excel/PowerPoint/Outlook/Access

. Type rate: 50 WPM

. Salesforce, AIMS, Oracle, Aloha software experience

. Experience working with Adobe



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