Ross Klinger *** Woodlawn Ave Willow Grove, PA ***90

215-***-**** acesg0@r.postjobfree.com

OBJECTIVE

To obtain a position requiring a technology, sales, or customer service background.

EMPLOYMENT HISTORY

MEDCO Tool, Liberty Bell Equipment

IT Support Specialist/Product Catalog Content Analyst 2012 – Present

Field incoming IT help requests from end users via walk-in, telephone, e-mail, or web

intake

Maintain and add to the data for all products and correct as needed to ensure integrity of

product catalog

Go Wireless, Premium Retailer for Verizon Wireless

Wireless Consultant 2010 – 2012

Commission sales in wireless phone, wireless services, and accessories sales

Provided excellent customer service through comprehensive product knowledge and

mastery

HH Gregg

Home Theater Specialist 2010

Qualified the customer through listening and questioning

Helped customers make an informed decision based on their needs and wants with the best

advice

Proactively suggested products that would be beneficial for the customer

Sears Holdings 2009 – 2010

Electronics Sales

Commission sales in electronics department

Provided customers with excellent service to assure that their needs were met

Helped make the department first in protection agreements and overall sales in district

PROFESSIONAL AFFILIATIONS

Temple University Philadelphia,

PA

Alpha Epsilon Pi Fraternity, Alpha Pi Chapter

2006 - 2009

EDUCATION

Montgomery County Community College - Parkhouse Hall Blue Bell, PA

Associates Degree, Graduated: August 2006 Major: Liberal

Studies

Temple University - Fox School of Business Philadelphia,

PA

Bachelor of Business Administration: Graduated: January 2011 Major:

Marketing

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