Maria C Tejada

**Lambert Ave. Lynn, MA ***** ( **8) 273. 2892

mariactejada@yahoo. com

Summary of Qualifications

• Experience in handling administrative matters including screening calls and courteously assist

customers within high-volume, deadline-driven settings

• Competent in managing calendars, planning meetings, composing documents and organizing

offices for efficiency

• Self motivated, quick thinking, and able to multi-task, and work as a team or individually with

little or no supervision

• Interact professionally with all levels of staff and maintain the highest level of confidentiality

• Known for tact and diplomacy in handling sensitive issues. Earned a reputation for rapidly and

calmly resolving customer complaints

• Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Access, FrontPage, Windows NT/XP

Professional Experience

Monitor Technician/Medical Interpreter/Secretary

2010-present Lawrence General Hospital, Lawrence, MA

• Three plus years of functional knowledge as Monitor Technician

• Highly skilled in providing surveillance services of cardiac monitors

• In depth knowledge of evaluating and interpreting EKG readings

• Hands on experience in interpreting medical terminology for comprehension purposes

• Interpret for physicians and registered nurses

• Excellent understanding of medical terminology

• Outstanding patient service ethics

Lead Office Administrator

2003-2008 Coco Early & Associates, Lawrence and Methuen, MA

• Served as first point of contact, fielded and routed telephone calls, greeted visitors, and

responded to customer and vendor inquiries

• Provided company information in person as well as via e-mail and telephone

• Performed a wide-ranging office functions; updated and managed schedules, composed

correspondence, and maintained a proprietary database

Education

2008 AHEC, Lawrence, MA Certified Medical Interpreter

2010 Northern Essex Community College, Haverhill, MA: A.S, Business Management

St. Joseph College, Standish, ME: B.S. Business Admin. Degree- currently enrolled

Languages: Fluent in Spanish

References: References are available on request

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