Whitney K. Smith

**** ***** ******** **** #****

Dallas, TX 75236

aceryr@r.postjobfree.com

469-***-****

Summary of Qualifications

To provide outstanding customer service whether in management or interacting with co-workers. I am a

self-motivated individual who is dedicated to developing new quality standards and self-growth. I am

flexible, a good communicator and extremely flexible in all situations. It is my hope that my work ethic

exhibits through my hard work.

WORK EXPERIENCE

Batching Associate – Greyhound Lines – Dallas, TX October 2011 –Present

• Perform service for accounting and balancing of revenue tickets

• Prepare documents for scanning into the system.

• Provide reconciliation and correct errors during the batch process

• Sort and process mail and distribute appropriately

Manager – Cane River Bar and Grill - Natchitoches, LA May 2009-May 2011

• Create weekly schedules for employees

• Performed inventory for locations

• Facilitated hiring and training of new hires

• Maintained quality assurance and customer satisfaction standards

Waitress – Chuck Wagon Café – Natchitoches, LA June 2008 – December 2008

• Take orders from patrons for food or beverages.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Collect payments from customers

• Assist co-workers with daily tasks

Waitress – Shoney’s – Natchitoches, LA May 2007 – January 2008

• Maintain a positive attitude while assisting customers with food selections

• Established a positive working relationship with customers and co-workers

• Greeting customers and giving out menus and taking orders for food and drink

Hostess – Outback Steakhouse – Desoto, TX December 2004 – May 2006

• Greet and seat customers

• Making sure tables and clean and tidy for customers

• Provided resolution for customer satisfaction as liaison between customers and wait staff

Whitney Smith Page 2

Education

Northwestern State University – Natchitoches, LA May 2006 - Present

• Pursuing Bachelor of Science Degree Psychology

• Dean List 2006-2008

• Collegiate athlete in Track and Field

• 123 hours of coursework completed

Community Service

• Worked with DOVES – Women suffering from domestic violence

• Volunteered in track and field events both in high school and college level

• Volunteer in feeding of the homeless and less fortunate

• Youth Sponsor at Lamb of God Missionary Baptist Church

References

Catherine Moore Business Owner 318-***-****

Kim Strange Teacher 214-***-****

Analicia Hill Accountant 318-***-****

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