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Customer Service Data Entry

Location:
Abilene, TX
Posted:
June 28, 2014

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Resume:

Sunetta Anderson

**** **** ***** ********* ***** 751**-***-*** 0691

Objective

Executive assistant position allowing for parlay of demonstrated organization, customer service, communication, and

project management skills proven by 12 years of successful, profitable self employment.

Profile

Motivated, personable business professional with an Associates degree and a successful 12 year track record of

Customer Service and Administrative skills. Talent for quickly mastering technology. Diplomatic and tactful with

professionals and non professionals at all levels. Accustomed to handling sensitive, confidential records.

Demonstrated history of producing accurate, timely reports meeting stringent guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated

ability to easily transcend cultural differences. Thrive in deadline driven environments. Excellent team building

skills.

Skills Summary

1. Project Management 5. Computer Savvy 9. Cash Handling

2. Report Preparation 6. Customer Service 10. Accounting/Bookkeeping

3. Written Correspondence 7. Scheduling 11. Front Office Operations

4. General Office Skills 8. Marketing & Sales 12. Professional Presentations

Professional Experience

Communication: Reports/Presentations/TECHNOLOGY

1. Prepare complex reports for organizations and companies, ensuring full compliance with requirements and

tight deadlines.

2. Author professional correspondence to customers and vendors.

3. Design and deliver series of classes for local businesses and associations, providing ergonomic counseling

and educating employees on proper lifting techniques to avoid injury.

4. Conduct small group sessions on meditation/relaxation techniques with special needs students.

5. Rapidly learn and master varied computer programs.

Customer Service/Marketing/Problem Solving

1. Oversee front office operations and provide impeccable customer service:

o Built a repore with several customers, students and teachers.

2. Develop and implement strategic marketing plan for business:

o Create special promotions, write/design print and outdoor advertising, and coordinate all media

buying.

DETAIL MASTERY & Organization

1. Manage all aspects of day to day operations as Clerk/ Administrator.:

o Data Entry

o Handled large sums of money in preparation for deposit and withdrawal

o Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.

o Supervision of a classroom of 8 20 students with special needs

Compliance with all Duncanville ISD and state requirements.

o

Employment History

DUNCANVILLE ISD. – Duncanville, TX

Instructional Assistant, 2003 to Present

UNITED PARCEL SERVICE – Dallas, TX

Data Entry Clerk, 2000 – 2005

DALLAS METRO CARE – Dallas, TX

DALLAS COUNTY DEPUTY CLERK

DALLAS COUNTY CREDIT UNION BANK TELLER

Education

NAVARRO COLLEGE – Corsicana, TX

Elementary Education 2008

EL CENTRO COMMUNITY COLLEGE – Dallas, TX

Food Management Certification 1986



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