CHIFFON WASHINGTON
Des Moines, WA 98198
acerwp@r.postjobfree.com
OBJECTIVE
To obtain a General Manager position with a company that offers an opportunity of challenge and advancement. I want to utilize my Management skills and experience.
EXPERIENCE
Denny’s Restaurants
April 2010- present General Manager Bellevue, WA
Primarily responsible for all operations and activities of a 24 hours a day and 7 days a week restaurant.
Responsible for driving sales and profitability.
Responsible for control and management over labor costs, sales, controllable profit, turnover, guest
Satisfaction, safety and quality.
Overall responsibilities are Operational Excellence.
Denny’s Restaurants
November 2006 – January 2010 Restaurant Manager SeaTac, WA
Responsible for all aspects of shift operations and duties within Denny’s Brand Standard guidelines. Maintained and directed operations of all on-duty personnel.
Responsible for food preparation within certified guidelines and cost control of inventory.
Overall responsibilities for the operations of the restaurant, staff, product, and sales.
Holland Group
February 2006 – July 2006 Tire builder/labor Ardmore, OK
Third party contractor for the Uniroyal Corporation. Constructed retail product from inventory components.
Inventory control at the Dollar General Distribution Center.
Temporary Job Assignment
EXPERIENCE
Artesian Nursing Home
March 2004 – April 2005 Certified Nurse’s Assistant Sulphur, OK
Managed Care for in-home residents at the facility. Maintained appropriate living conditions for residents within legal parameters.
Tender Heart Health Care
October 2000 – January 2001 Housekeeping/Laundry Pauls Valley, OK
Custodial duties of residents’ personal effects.
Temporary Job Assignment
American Express
February 1992 – June 1992 Relay Operator Phoenix, AZ
Customer service in a call center environment. Specific responsibilities included authorization of credit cards and case review of individual card members to satisfy revenue goals.
Temporary Job Assignment
Education
Mid-America Technology Center
January 2003 Business Information Technology Wayne, OK
Microsoft Office Programs: Word, PowerPoint, Excel, and Access.
Data Entry, 10-key by touch or sight
File Clerk Alpha & Numeric
General Accounting: Accounts Receivable & Payable, and Payroll
Word Processing
Business Information
North American Business College
December 1989 Word Processing Phoenix, AZ
Certification Degree in Word Processing
Maricopa County Skill Center
February 1987 File Clerk Phoenix, AZ
Certificate in File Clerk
Alpha & Numeric filing.
College Gateway Community
January 1987 GED Phoenix, AZ
Completed GED
Certifications, Qualifications, and Skills:
Certified in Microsoft Excel XP
Certified in Serve safe
Certified Cook Trainer
Management of Operations, Production, Sales, and Staff
Customer Service
Chiffon Washington
References
Michele Johnson
General Manager
7206 199th Street Court East
Spanaway, WA 98387
Livmon Harper
Business Owner
P.O. Box 3721
Seattle, WA 98124
Tina Hafenstein
General Manager
Federal Way, WA
Jennie Ruvalcaba
Area Manager