Jimmie Whitfield
Timberlake, NC 27583
Home: 336-***-**** Email:
acerw3@r.postjobfree.com
Mobile: 336-***-****
PROFESSIONAL SUMMARY
I am seeking a challenging position utilizing my expertise in operations
management/finance, financial analysis, project management, and
general/cost accounting. This position will enable me to utilize my strong
analytical and consensus building skills to further the goals and mission
of your organization.
KEY QUALITIES
. Excellent interpersonal, presentation and communication skills
. Excellent time and resource management skills
. Strategic thinker with reputation for excellent customer service
. Excellent attention to detail with a view of the wider picture and
flawless execution of tasks
. Able to multi-task and have capacity and stamina to remain unflappable
under pressure
. Innovative and adaptable to changing circumstances
. A high degree of business acumen and experience
. Proactive: ability to identify opportunities for business efficiencies
. Ability to manage multiple projects and exceed stated deliverables
FOCUSED SKILLS
Operational cost improvements; Project Management; Process Improvement; SAP
and Baan ERP/MRP Power User, SAP financial integrations; Forecasting and
financial reporting; Cost Accounting; Staff motivation/development;
International multi-company ERP financial systems enhancements; Inventory
investment management; Variance analysis; Account reconciliation; Oracle
Financials; U.S. GAAP and Sarbanes-Oxley compliance; Advanced Proficiency
in Microsoft Office Suite (Excel, Access, MS Word, MS Project).
PROFESSIONAL EXPERIENCE
Service Customer Care Manager
11/13 to 06/14
Comfort Systems USA, South Boston, VA
. Developed, Implemented, and streamlined service processes and
procedures. (Billing, A/R, Contract administration,
Dispatching, Inside Sales, General administration)
. System administrator, trainer and leader of all back office software
systems (Maxwell Systems, Fleetmatics GPS, MaxService mobile tech,
Microsoft Office products)
. Managed and mentored the operations staff
. Developed and facilitated measurements, matrix reporting and
management.
. Provided support to technical and salespersons as needed.
. Partnered with service manager to ensure that the technical team is
properly trained and supervised to perform their operational
processes as directed.
. Implemented and maintained companies policies and directives.
. Improved team performance by conducting performance evaluations,
training, performance
improvement planning and implementation and recommending raises
. Managed the service operations budget
. Assumed duties as assigned by the VP of Service
Plant Maintenance Planner
10/11 to 11/13
CertainTeed Gypsum, Semora, NC
. Proactively drove and directed daily maintenance planning meetings
with maintenance technicians, and process/maintenance engineers.
Ensured completion of assigned repairs and enhancements.
. Successfully leveraged professional experience and personal skills to
organize and motivate seven maintenance mechanics through the
completion of 40 skills assessment topics using TPC Training Systems.
. Designed and implemented Computerized Maintenance Management System
for new gypsum board production plant using Infor MP2 software
. Identified building systems, equipment and components requiring
Preventative Maintenance
. Evaluated Preventative Maintenance needs and decided if optimal
solutions require internal or external support. Reviewed bids and
quotes for external support and made recommendations.
. Administered Material Safety Data Sheet database keeping current on
potential hazards from production chemicals. Tracked and submitted
new MSDS sheets to online vendor (SiteHawk). Ensured all employees
are trained on MSDS data access.
. Completed OSHA 10 Safety and Work Hazard Training
. Familiar with NFPA and Life Safety regulations and procedures
. Completed Lock-Out Tag-Out Training
. Implemented purchasing procedure modifications to improve purchasing
efficiencies
Senior Financial Analyst - SAP Interfaces
10/05 to 2/11
SAP Control, Global Operations Finance
Nortel, Research Triangle Park, NC
. Directed the orderly transfer of USD$78m inventory from Nortel SAP to
Genband and Ericsson.
. Proactively drove the accuracy of $132m annual engineering services
costs reported in SAP. Maintain the Clarify engineering time reporting
database interfaces into SAP. Provided financial analysis support to
Control and Engineering finance management. Set SAP master data
policy, maintain SAP master data, and perform interface
reconciliations for 15k lines of monthly input. Quickly evaluated
system failures and enacted remedies.
. Engaged and collaborated with engineering system users to recommend
methodologies for improved reporting and cost recovery tracking. As
SAP Power User, guided users and successfully perform requirements
gathering and testing for major SAP enhancements.
. Worked with SAP Business Unit support team to troubleshoot and develop
enhancements in reporting, data mining, and user training using
Microsoft Excel and Access/Visual Basic. Developed Business Objects
and MS Access reporting tools and methodologies to enhance reporting
efficiencies within Control.
. Prepared general ledger account reconciliations and inventory movement
journal entries in accordance with US GAAP, SOX and Nortel corporate
procedures.
. Managed internal inventory consumption charges and contract
manufacturing A/R and A/P accruals to comply with stated objectives.
. Validated and enforced internal controls; interface with external
KPMG/Deloitte/E&Y auditors on an ongoing basis.
Global Operations Senior SAP Inventory Analyst
3/02 to 10/05
Advanced Cost Management Systems, Global Operations Finance
Nortel, Research Triangle Park, NC
. Provided Global SAP Inventory Support for North American, EMEA, and
Asian entities as a member of the Advanced Cost Management Systems
finance team. Ensured the integrity of inter-company inventory
financials for system integrations for $800m physical inventory with
transactions between 50 global companies, 30 plants, and in 30
currencies.
. Proactively interfaced with regional control primes to ensure accuracy
of inter-company inventory billing and receiving transactions. Review
results, prepare/recommend journal entries, and prepare monthly
reporting packages. Subject Matter Expert for testing of new SAP
inventory integrations for the Flextronics contract manufacturing
outsourcing.
. Developed SAP to Oracle General Ledger reporting and reconciliation
tools utilizing MS Access and Excel. Trained co-workers on their use
and recommend work optimization techniques.
Business Process Planning & Integration Team Lead
4/99 to 3/02
Advanced Cost Management Systems, Global Operations Finance
Nortel Networks, Research Triangle Park, NC
. Energized a team of four accounting analysts as functional / technical
support for Nortel's global inter-entity inventory and central cost
repository costing systems during the conversion of these applications
from a ASCII text-based platform to web-based Oracle functionality
. Tracked global inventory investment, investigate issues, and report
solutions to senior management as a member of the SAP Inventory
Sustainment Team.
. Coordinated the integration of Nortel inter-company inventory shipment
tracking from a legacy reporting system onto the BaaN ERP system.
Performed User Acceptance Testing and reviewed/advised on business
process streamlining on an ongoing basis.
. Designed and developed a data warehouse database for the global Nortel
inventory standard cost repository using Business Objects/Web
Intelligence. This project was deployed as an easy-to-use web-based
inquiry and reporting tool.
. Coordinated development of interfaces in/out of Nortel's global
central standard cost repository and ensure all annual/periodic
standard cost rollups are performed as required.
Cost Accounting/General Accounting Manager
3/92 to 4/99
Newton Instrument Company, Inc., Butner, NC
1. Hands-on accounting manager with staff of six to process AP, AR and
inventory accounting.
2. Key User for BaaN implementation with emphasis on financial
integrations/reporting, inventory valuation/movement, and general
accounting processes.
3. Investigated and promoted the implementation of activity-based costing
to enhance visibility of attracted costs and recommend cost reductions
4. Developed weekly and monthly management reporting for the activity-
based costing thrust
5. Brainstormed and initiated strategies with staff to increase
collections and decrease days sales outstanding from 65 days to 38
days; improved payables by aligning with market practices of extended
terms where possible
6. Drove the selection of new accounting and manufacturing
software/hardware (BaaN/HP)
7. Provided leadership in financial systems development and plant-wide
process enhancements
8. Supported Outside Sales and Engineering in compiling job quotations
and product costing data
9. Ensured quality of reported inventory and capital assets
10. Coordinated outside audit activities with Thomas, Knight, Trent, King
of Durham, NC
Senior Financial Analyst
2/83 to 5/91
Northern Telecom, Inc., RTP, NC
1. Initiated multiple strategies to increase the cost effectiveness of a
300+ service engineering population while improving the level of
customer service and generating incremental revenues
2. Prepared all levels of financial reporting for senior and line
management
3. Compiled, analyzed, and electronically submitted $125M departmental
budgets for 1000+ personnel in the Customer Service division using
macros to incorporate data from Apple computers.
Metal Building Construction Worker
1/74-8/77
Howard Whitfield- Central Piedmont Services, NC
1. Worked as a laborer in the construction of multiple metal Butler
buildings across North Carolina.
2. Learned many life lessons from a very humble and prosperous
businessman
EDUCATION B.A.S. (cum laude) Business Administration
Elon College, Elon College, North Carolina
Management Development Institute Program
University of North Carolina, Chapel Hill, North Carolina
Financial Accounting and Managerial Accounting courses
Duke University, Durham, North Carolina
Quarterly Professional CPA/CMA CPE classes at Nortel
Completion of PMP Exam Preparation class - Spring 2013