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Manager/Finance/Accounting/Customer Service/Maintenance Planning

Location:
Timberlake, NC, 27583
Salary:
70000
Posted:
June 28, 2014

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Resume:

Jimmie Whitfield

*** ******* ***** ****

Timberlake, NC 27583

Home: 336-***-**** Email:

acerw3@r.postjobfree.com

Mobile: 336-***-****

PROFESSIONAL SUMMARY

I am seeking a challenging position utilizing my expertise in operations

management/finance, financial analysis, project management, and

general/cost accounting. This position will enable me to utilize my strong

analytical and consensus building skills to further the goals and mission

of your organization.

KEY QUALITIES

. Excellent interpersonal, presentation and communication skills

. Excellent time and resource management skills

. Strategic thinker with reputation for excellent customer service

. Excellent attention to detail with a view of the wider picture and

flawless execution of tasks

. Able to multi-task and have capacity and stamina to remain unflappable

under pressure

. Innovative and adaptable to changing circumstances

. A high degree of business acumen and experience

. Proactive: ability to identify opportunities for business efficiencies

. Ability to manage multiple projects and exceed stated deliverables

FOCUSED SKILLS

Operational cost improvements; Project Management; Process Improvement; SAP

and Baan ERP/MRP Power User, SAP financial integrations; Forecasting and

financial reporting; Cost Accounting; Staff motivation/development;

International multi-company ERP financial systems enhancements; Inventory

investment management; Variance analysis; Account reconciliation; Oracle

Financials; U.S. GAAP and Sarbanes-Oxley compliance; Advanced Proficiency

in Microsoft Office Suite (Excel, Access, MS Word, MS Project).

PROFESSIONAL EXPERIENCE

Service Customer Care Manager

11/13 to 06/14

Comfort Systems USA, South Boston, VA

. Developed, Implemented, and streamlined service processes and

procedures. (Billing, A/R, Contract administration,

Dispatching, Inside Sales, General administration)

. System administrator, trainer and leader of all back office software

systems (Maxwell Systems, Fleetmatics GPS, MaxService mobile tech,

Microsoft Office products)

. Managed and mentored the operations staff

. Developed and facilitated measurements, matrix reporting and

management.

. Provided support to technical and salespersons as needed.

. Partnered with service manager to ensure that the technical team is

properly trained and supervised to perform their operational

processes as directed.

. Implemented and maintained companies policies and directives.

. Improved team performance by conducting performance evaluations,

training, performance

improvement planning and implementation and recommending raises

. Managed the service operations budget

. Assumed duties as assigned by the VP of Service

Plant Maintenance Planner

10/11 to 11/13

CertainTeed Gypsum, Semora, NC

. Proactively drove and directed daily maintenance planning meetings

with maintenance technicians, and process/maintenance engineers.

Ensured completion of assigned repairs and enhancements.

. Successfully leveraged professional experience and personal skills to

organize and motivate seven maintenance mechanics through the

completion of 40 skills assessment topics using TPC Training Systems.

. Designed and implemented Computerized Maintenance Management System

for new gypsum board production plant using Infor MP2 software

. Identified building systems, equipment and components requiring

Preventative Maintenance

. Evaluated Preventative Maintenance needs and decided if optimal

solutions require internal or external support. Reviewed bids and

quotes for external support and made recommendations.

. Administered Material Safety Data Sheet database keeping current on

potential hazards from production chemicals. Tracked and submitted

new MSDS sheets to online vendor (SiteHawk). Ensured all employees

are trained on MSDS data access.

. Completed OSHA 10 Safety and Work Hazard Training

. Familiar with NFPA and Life Safety regulations and procedures

. Completed Lock-Out Tag-Out Training

. Implemented purchasing procedure modifications to improve purchasing

efficiencies

Senior Financial Analyst - SAP Interfaces

10/05 to 2/11

SAP Control, Global Operations Finance

Nortel, Research Triangle Park, NC

. Directed the orderly transfer of USD$78m inventory from Nortel SAP to

Genband and Ericsson.

. Proactively drove the accuracy of $132m annual engineering services

costs reported in SAP. Maintain the Clarify engineering time reporting

database interfaces into SAP. Provided financial analysis support to

Control and Engineering finance management. Set SAP master data

policy, maintain SAP master data, and perform interface

reconciliations for 15k lines of monthly input. Quickly evaluated

system failures and enacted remedies.

. Engaged and collaborated with engineering system users to recommend

methodologies for improved reporting and cost recovery tracking. As

SAP Power User, guided users and successfully perform requirements

gathering and testing for major SAP enhancements.

. Worked with SAP Business Unit support team to troubleshoot and develop

enhancements in reporting, data mining, and user training using

Microsoft Excel and Access/Visual Basic. Developed Business Objects

and MS Access reporting tools and methodologies to enhance reporting

efficiencies within Control.

. Prepared general ledger account reconciliations and inventory movement

journal entries in accordance with US GAAP, SOX and Nortel corporate

procedures.

. Managed internal inventory consumption charges and contract

manufacturing A/R and A/P accruals to comply with stated objectives.

. Validated and enforced internal controls; interface with external

KPMG/Deloitte/E&Y auditors on an ongoing basis.

Global Operations Senior SAP Inventory Analyst

3/02 to 10/05

Advanced Cost Management Systems, Global Operations Finance

Nortel, Research Triangle Park, NC

. Provided Global SAP Inventory Support for North American, EMEA, and

Asian entities as a member of the Advanced Cost Management Systems

finance team. Ensured the integrity of inter-company inventory

financials for system integrations for $800m physical inventory with

transactions between 50 global companies, 30 plants, and in 30

currencies.

. Proactively interfaced with regional control primes to ensure accuracy

of inter-company inventory billing and receiving transactions. Review

results, prepare/recommend journal entries, and prepare monthly

reporting packages. Subject Matter Expert for testing of new SAP

inventory integrations for the Flextronics contract manufacturing

outsourcing.

. Developed SAP to Oracle General Ledger reporting and reconciliation

tools utilizing MS Access and Excel. Trained co-workers on their use

and recommend work optimization techniques.

Business Process Planning & Integration Team Lead

4/99 to 3/02

Advanced Cost Management Systems, Global Operations Finance

Nortel Networks, Research Triangle Park, NC

. Energized a team of four accounting analysts as functional / technical

support for Nortel's global inter-entity inventory and central cost

repository costing systems during the conversion of these applications

from a ASCII text-based platform to web-based Oracle functionality

. Tracked global inventory investment, investigate issues, and report

solutions to senior management as a member of the SAP Inventory

Sustainment Team.

. Coordinated the integration of Nortel inter-company inventory shipment

tracking from a legacy reporting system onto the BaaN ERP system.

Performed User Acceptance Testing and reviewed/advised on business

process streamlining on an ongoing basis.

. Designed and developed a data warehouse database for the global Nortel

inventory standard cost repository using Business Objects/Web

Intelligence. This project was deployed as an easy-to-use web-based

inquiry and reporting tool.

. Coordinated development of interfaces in/out of Nortel's global

central standard cost repository and ensure all annual/periodic

standard cost rollups are performed as required.

Cost Accounting/General Accounting Manager

3/92 to 4/99

Newton Instrument Company, Inc., Butner, NC

1. Hands-on accounting manager with staff of six to process AP, AR and

inventory accounting.

2. Key User for BaaN implementation with emphasis on financial

integrations/reporting, inventory valuation/movement, and general

accounting processes.

3. Investigated and promoted the implementation of activity-based costing

to enhance visibility of attracted costs and recommend cost reductions

4. Developed weekly and monthly management reporting for the activity-

based costing thrust

5. Brainstormed and initiated strategies with staff to increase

collections and decrease days sales outstanding from 65 days to 38

days; improved payables by aligning with market practices of extended

terms where possible

6. Drove the selection of new accounting and manufacturing

software/hardware (BaaN/HP)

7. Provided leadership in financial systems development and plant-wide

process enhancements

8. Supported Outside Sales and Engineering in compiling job quotations

and product costing data

9. Ensured quality of reported inventory and capital assets

10. Coordinated outside audit activities with Thomas, Knight, Trent, King

of Durham, NC

Senior Financial Analyst

2/83 to 5/91

Northern Telecom, Inc., RTP, NC

1. Initiated multiple strategies to increase the cost effectiveness of a

300+ service engineering population while improving the level of

customer service and generating incremental revenues

2. Prepared all levels of financial reporting for senior and line

management

3. Compiled, analyzed, and electronically submitted $125M departmental

budgets for 1000+ personnel in the Customer Service division using

macros to incorporate data from Apple computers.

Metal Building Construction Worker

1/74-8/77

Howard Whitfield- Central Piedmont Services, NC

1. Worked as a laborer in the construction of multiple metal Butler

buildings across North Carolina.

2. Learned many life lessons from a very humble and prosperous

businessman

EDUCATION B.A.S. (cum laude) Business Administration

Elon College, Elon College, North Carolina

Management Development Institute Program

University of North Carolina, Chapel Hill, North Carolina

Financial Accounting and Managerial Accounting courses

Duke University, Durham, North Carolina

Quarterly Professional CPA/CMA CPE classes at Nortel

Completion of PMP Exam Preparation class - Spring 2013



Contact this candidate