Christopher M. Carter
Pittsburgh, PA 15210-4422
412-***-**** (cell)
acerv7@r.postjobfree.com
Summary Business, Sales, and Project Manager with IT and
Finance background
Proficient in analysis, coordination, training,
support, communication, and IT services
Talented at process definition, troubleshooting,
increasing efficiency, leadership
Self managing, organized, fast learning, strategically
minded, and team focused
Education California University of PA, California, PA
B.S. Business Administration, Degree Focus: Human 12/201
Resources Management 2
Elective focus - Finance, IT
Community College of Allegheny County, Pittsburgh, PA
A.S. Business Management 8/2011
Certificate in Human Resources Management 5/2011
Certificat PMP - Project Management Professional, Project 2/2011
ions Management Institute
Proficienc MS Office: Excel, Word, Powerpoint, Visio, Project, VBA
ies
IT Systems: Administration, Support, Management
Customer Service, Sales, Support (Internal and
External)
Presentation, Training, Communication, Organization,
Management
Insurance and Financial Services
Project Management
Employment WESCO Distributions (Adecco), Pittsburgh, PA 1/2014 - Presen
History Project Administrator - IT Department PMO t
Maintain project database in MS Project
Develop processes for coordination with PMs and
Resource Managers on data collection, scheduling,
reporting
Assist Program Manager with analytic reports in Excel
and VBA
Contribute to PMO planning meetings
Temp Agencies, Pittsburgh, PA 1/2013 - Presen
Various Temporary Assignments Including: t
Dicks Sporting Goods (Callos) - Risk management, admin
Google (Adecco) - Streetview data collection, public
relations
Corporate Air (Express) - Assistant to HR director
PNC Bank (Kelly) - Credit bureau disputes, account
research
US Census Bureau, Pittsburgh, PA 6/2012 - 9/2012
Field Representative
Selected to return for a difficult short term operation
Convinced property managers, CFOs, CEOs, and other high
level executives and business owners to release
sensitive financial details for survey
Crew Leader, Quality Assurance 11/2009 - 9/2010
Coordinated with service organizations to distribute
recruiting information, secure testing facilities, and
administer employment testing
Supervised Quality Assurance efforts of census
follow-up interviews
Trained personnel via standardized program and supplied
additional personal training in sales techniques to
enhance effectiveness of team operations
Planned, assigned, reviewed, and coordinated work
duties
Managed governmental bureaucratic paperwork for team
including accident reports, HR, and workflow reporting
Transformed a highly diverse group into the most
effective team in the department, moving on to complete
the remaining work of other teams
Advanced to plan, organize, and supervise an additional
operation including former associate crew leaders and
supervisors as crew members
Self Employed (private and contract), Pittsburgh, PA 4/2004 - 11/200
Insurance Broker, Sales Manager, Estate Planner 9
Sold and serviced insurance policies for various
insurance companies
Produced reverse mortgages as a licensed mortgage
broker
Performed in home and seminar sales presentations
Managed vendors, contracts, accounting, regulations,
and client base
Recruited and managed a sales office of insurance
agents
Trained, mentored, and developed new agents
Serviced, settled, and updated estate plans and trusts
as Notary Public
Performed financial reviews and recommended appropriate
products
Worked on a team to develop national level sales
presentation program
Worked independently, self-motivated and directed to
meet goals
Liberty Tax Service, Pittsburgh, PA 1/2004 - 4/2004
Tax Preparer
Go Gear, Dormont, PA 9/2003 - 4/2005
Owner/Manager - retail clothing store
Pair Networks Inc., Pittsburgh, PA 2/1997 - 9/2003
Systems Coordinator/Administrator
Coordinated efforts of systems administrators,
programmers, and support technicians to enhance
interdepartmental communication and cooperation
Developed project management methodologies for systems
group
Performed all aspects of systems maintenance,
programming, and development for FreeBSD webservers,
dedicated servers, and datacenter
Experience with Unix, Perl, SQL, DNS, Apache, PC
hardware, switch configuration, mail systems, network
monitoring, security, disaster recovery
Developed, documented, and standardized many areas of
operation to improve efficiency including hardware
installation, sales and support response, DMCA
copyright notice response, datacenter maintenance
Kept mail servers out of anti-spam block lists through
proactive public relations efforts, relationship
management of key organizations, and aggressive
enforcement and education of users to acceptable usage
standards
Design and implement company-wide time management
software
Provide primary contact for major hosting clients
requiring special needs
Personal Well-developed written and personal communication
Competenci skills
es Ability to influence across professional and managerial
levels
Strong presentation and public speaking skills
Team building and cooperation
Fast learning Efficient
Effective training Results oriented
Self-directed Organized
Analytical problem solving Strategic minded
Activities Musical Theater, DJ, Camping, Martial Arts